ermm..those who claimed warranty for your devices, does the technician need to come to your house?
do they charge service fee to come and change the equipment?
Official TM ÜniFi High Speed Broadband Thread V26
Official TM ÜniFi High Speed Broadband Thread V26
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Jun 24 2016, 05:59 PM
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#1
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Senior Member
3,000 posts Joined: Aug 2008 From: PeeJay |
ermm..those who claimed warranty for your devices, does the technician need to come to your house?
do they charge service fee to come and change the equipment? |
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Jun 24 2016, 07:54 PM
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#2
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3,000 posts Joined: Aug 2008 From: PeeJay |
QUOTE(soonwai @ Jun 24 2016, 07:13 PM) I had my STB changed back in March. After my report of problems with the STB, technicians came to check and changed it. Alright thanks!Total charges zero. Warranty for the STB had been renewed when I upgraded to Adv30 in Feb. Guess time for me to change STB and router then |
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Jun 30 2016, 05:39 PM
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#3
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3,000 posts Joined: Aug 2008 From: PeeJay |
you need to wait for the sms or email saying you subscribed to hypptv everywhere
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Jul 2 2016, 09:02 AM
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#4
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3,000 posts Joined: Aug 2008 From: PeeJay |
QUOTE(jolmy @ Jul 2 2016, 01:05 AM) I remember I read somewhere that those who got the RM169 offer is only for 2 years, thereafter revert to RM199. Unlike RM179 which is perpetual. Yes, confirm. After 2 years it'll revert back to RM 199.Can someone confirm? RM 169 doesn't include phone calls. It's PAYU now. |
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Jul 5 2016, 10:21 AM
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#5
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QUOTE(zkteh @ Jul 4 2016, 09:03 PM) what source you have? My source is the nice friendly guy that offered me the RM 169 package.As i know TM offers is always permanent until you change the plan again. In other words, lifetime offer. After I agreed to it. He did his usual read out all the terms and conditions to me over the phone. That is how I know it will be reverted back to RM 199 after 2 years. |
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Jul 8 2016, 12:19 AM
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#6
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3,000 posts Joined: Aug 2008 From: PeeJay |
QUOTE(cyclone9 @ Jul 7 2016, 01:49 PM) I'm currently using RG4332 which had slow transfer rate (8~9 MB/s) between NAS and PC. Cyclone, after you upgraded to gigabit router, update your firmware then perform a reset default and setup your nas again.can I request them to change to RGX4400 ? I got around 40-50 MB/s using the latest firmware. I'm impressed! |
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Jul 15 2016, 04:51 PM
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#7
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3,000 posts Joined: Aug 2008 From: PeeJay |
QUOTE(Unbelievableme @ Jul 15 2016, 04:40 PM) Phone needs to connect to BTU.All connection to devices (router, TV, PC etc) needs to be from RG. STB will be connected to RG. So your connection is not possible. Can know what is your plan and limitation? |
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Jul 19 2016, 10:15 AM
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#8
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3,000 posts Joined: Aug 2008 From: PeeJay |
haha it's funny how you guys can question xefron
he of all ppl have quite a reliable "rumuors" he has more believable things to say than some "network specialist" i'd say |
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Aug 4 2016, 03:41 PM
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#9
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QUOTE(mztang52 @ Aug 4 2016, 11:44 AM) no such thing.the Hypptv must be bundled together with the Adv30 pack. The 1 year contract for HyppTV means that if you cancel your Adv30 after 1 year, you dont need to pay penalty for HyppTV, only penalty for the internet which is RM 500. If cancel Adv30 within 1 year, you need to pay HyppTV remaining months penalty plus internet penalty of RM 500. |
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Sep 7 2016, 05:38 PM
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#10
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3,000 posts Joined: Aug 2008 From: PeeJay |
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Sep 9 2016, 09:27 AM
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#11
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3,000 posts Joined: Aug 2008 From: PeeJay |
QUOTE(jolmy @ Sep 9 2016, 08:39 AM) Anyone notice that once a while, UniFi will be down from several minutes to about an hour, usually happens around after midnight such as 12.30am onwards?? same for me. last night around close to 1 amI had noticed this many times in my router log, there is no fixed interval how often this happens. Sometimes once or twice a month, sometimes you won't see this for several months. Last night I noticed that again and noticed that while Internet access & VoIP are both down, IPTV is still working. Wonder if it's a network fault, or just TM doing some maintenance .. noticed it's intermittent. wondering is it my router going kaput |
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Sep 14 2016, 09:36 AM
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#12
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3,000 posts Joined: Aug 2008 From: PeeJay |
QUOTE(treblecase @ Sep 14 2016, 12:18 AM) Well that just sucks. Imagine paying for something we never use. I dunno about you but my apartment's wiring configuration cannot cater to both internet & cable tv in the same position. I can change the present TV position but that would require me to change other stuffs too. There's a thing called power line adapter.for instant: http://www.tp-link.com.my/products/list-18.html |
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Sep 20 2016, 10:32 AM
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#13
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3,000 posts Joined: Aug 2008 From: PeeJay |
QUOTE(kutitata @ Sep 20 2016, 09:43 AM) Ok, and I should I connect the Ground floor wireless ap directly to the router(shown in red) Do you need so many wireless AP?Is the rest of the set up ok? i think 1 @ GF and another @ 2fl should be sufficient. The broadband router at GF has wireless capability right? Can just use that as AP. but looking at your router connection..you need 6 port router think you can connect the DVR to the 2F AP (with LAN ports) reduce 1 number connection. cut the AP at 1F (reduce another connection) that should do it |
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