only if you drive aiming for incentive. you can just ignore if you are not aiming incentive.

It doesn't matter where you are driving during certain peak hours, the incentives calculated are based on 5 in 1 peaks trips per week, you can qualify for incentives as long as >50% peak hour trips done in busy areas.

E.g. You drive for 20 peak hours in a week with mixtures of busy and non busy areas pick-up points, if you've 30 completed jobs in these 20 peak hours, 12 jobs picked up from non busy areas like Puchong and Subang etc.(40%), you are qualified for incentives for the week i.e. you'll received 30 jobs incentives(100%) for that 20 hours because 60% of jobs done in busy areas.

Basically, just think all 5 types of peaks into 1, not calculate hour by hour or types by types, they are accumulated together.  I did keyed in the exact pick-up points addresses to search and count using the busy areas map provided by Grab by comparing to google map using different tab.  So far, the incentives calculated were the exact amounts I got when I did calculations, as well as the percentage.

If you drive Grab from Monday to Wednesday, you'll receive sms reminder regarding percentage on Thursday evening.  If not, you'll receive it on Saturday evening as well.  Anyway, yes Grab always 'spam' you in numerous messages daily.Tried my best to solve your doubt.

Let say you only work during Jumbo Peak (total 15 pickup at non busy area) and Peak (total 15 pickup at busy area) for the whole week, you will still entitled for 100% incentive?

Guys, can i get refund my credit back? I got booking from newbie to klia but once arrive the noobie said not this time but later. He donno how to cancel, so i cancel and choose rider request to cancel but credit has been deduct rm13. Shit.

Guys, can i get refund my credit back? I got booking from newbie to klia but once arrive the noobie said not this time but later. He donno how to cancel, so i cancel and choose rider request to cancel but credit has been deduct rm13. Shit.

Next time.  Call !! So many noob driver ..  call first before go to customer place.. sigh..

Guys, can i get refund my credit back? I got booking from newbie to klia but once arrive the noobie said not this time but later. He donno how to cancel, so i cancel and choose rider request to cancel but credit has been deduct rm13. Shit.

He need to accept the offer before he able to call the customer. Even he cancelled the trip before go to pick up location, the RM13 will still not refundable until you send an email to Grab.

Everyone also know that we need to accept the job request then only we can see the customer personal number.

Once got the job, number shown then call to confirm location and time .. so simple also cannot do ? If the customer say not now, call grab immediately to have immediate refund if the customer don't know how to cancel the booking .. sigh..

Sorry bro, I too heat up, some driver never use brain to think.

Email support.my@grab.com and you will get back your RM13
Write like this:
--------------------------------------------------------------------
Registered full name:
Registered e-mail address:
Plate number:
Relevant booking ID:

"Tell them what happen blah blah blah"
--------------------------------------------------------------------

Everyone also know that we need to accept the job request then only we can see the customer personal number.

Once got the job, number shown then call to confirm location and time .. so simple also cannot do ? If the customer say not now, call grab immediately to have immediate refund if the customer don't know how to cancel the booking .. sigh..

Sorry bro, I too heat up, some driver never use brain to think.

Even if we are the one who cancel can get refund instantly la. Not sure about klia trip tho.

Edit:  If already arrive driver or rider cannot cancel lol.

I see. If i got this case with uber, wait till 5min i put no show only. Win.

Lel.....why blame the driver when the rider stupid dunno how to use the apps? Anyway, none of my concern, I just kepochi 

Currently there is no refund of KLIA trip if cancel unless you send them an email for refund.

I want to blame both parties can ? , I also kepochi saja.. none of my concern also.. you can go back to your uber thread