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 GrabCar Driver Resource Centre & FAQ

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SUS2feidei
post Oct 15 2016, 11:40 PM

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QUOTE(AskarPerang @ Oct 15 2016, 11:38 PM)
at least better than Uber. you can see the fare and decide whether to take or not. if Uber can cry only. haha.

weekend all part timers around. open the rider apps to check. I guess those below rm5 fare will have far pick up location. because drivers rejected and will be passed further and further.
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Always reject, Grab won't suspend u like Uber one meh?
SUS2feidei
post Oct 16 2016, 01:33 AM

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QUOTE(AskarPerang @ Oct 15 2016, 11:41 PM)
no.
unless you are playing incentive then you must keep acceptance at 90%.
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that's good, as if I am driving part time, I don't chase for incentive. It is different story if I driving full time....how about rider ffk?
SUS2feidei
post Oct 16 2016, 02:57 PM

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QUOTE(hahagang @ Oct 16 2016, 08:22 AM)
Rider ffk, eat your self, no cancellation fee....

If riders no show and do not cancel after drivers accepted, it stuck there.

Driver have to cancel, then if that week happened more than 10% of the accepted job, no incentive.

Call helpline, they also ask driver to cancel and they just logged case.

Riders sometimes use two phones to book the same trip, once they get into one car, there other have to cancel.

The worse part if the other driver click "i am here", rider could not cancel cause driver has arrive. So drivers just have to cancel.
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QUOTE(AskarPerang @ Oct 16 2016, 08:26 AM)
can even do 4 trips in an hour yesterday. the 4th trip terpaksa accept to keep the acceptance rate high. but if the 4th trip is a big fare trip then must strategise a bit. haha.
cancellation you get nothing. the only thing is rider unable to cancel if you are within 500 meters. but then again if they really dont want the trip then you wait for long long time also they wont appear. end up you have to own cancel get nothing as well.
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thanks for all the feedback on drivers ffk.....may I know how often this happen? Speaking of Uber experience, it about 20% of the ride I would say......a lot of case is due to new riders ignorance, simply pin the pickup location, which is not the right location, then, unable to contact them, end up need to cancelled.


SUS2feidei
post Oct 16 2016, 03:07 PM

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QUOTE(hahagang @ Oct 16 2016, 03:00 PM)
Sungai Siput,  anyone interested  ?
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Can go interstate one ah? laugh.gif
SUS2feidei
post Oct 17 2016, 01:50 AM

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QUOTE(AskarPerang @ Oct 17 2016, 12:38 AM)
I see Uber just lost another driver. hehe.
bye bye Uber. let's wait for 2feidei to join us.
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Lel....if I join you, another driver come share your rice bowl, you ok or not? sweat.gif
SUS2feidei
post Oct 17 2016, 04:11 PM

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today Star newspaper frontpage, or should I say "wrap", Grab promoting new fare....new price war launch....good luck guys.....
SUS2feidei
post Oct 20 2016, 03:07 PM

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QUOTE(Imleonardlim @ Oct 20 2016, 03:03 PM)
Are u alrdy registered? or planned to register?
U are from uber previously. Just to proof u are uber active driver. Grab will give RM75 or more for ur start up (this one have to clarify more accurate amount)

If not Grab still give u RM20 as an encouragement to earn RM100 fare for free!
Kindly aware the weekly incentive table that sent out from Grab. That is ur important tool to hit the incentive.
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how you define uber active driver? Still driving for Uber? Last Uber drive 1 week? 2 week?
SUS2feidei
post Oct 23 2016, 11:22 PM

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QUOTE(WhiteWing @ Oct 23 2016, 11:04 PM)
Everyone also know that we need to accept the job request then only we can see the customer personal number.

Once got the job, number shown then call to confirm location and time .. so simple also cannot do ? If the customer say not now, call grab immediately to have immediate refund if the customer don't know how to cancel the booking .. sigh..

Sorry bro, I too heat up, some driver never use brain to think. tongue.gif
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Lel.....why blame the driver when the rider stupid dunno how to use the apps? Anyway, none of my concern, I just kepochi biggrin.gif
SUS2feidei
post Oct 23 2016, 11:56 PM

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QUOTE(Effy92 @ Oct 23 2016, 11:54 PM)
I see. If i got this case with uber, wait till 5min i put no show only. Win.
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Rider cancelled at 4 min 59 sec, you doh.gif ....kena multiple times
SUS2feidei
post Oct 24 2016, 12:14 AM

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QUOTE(WhiteWing @ Oct 24 2016, 12:11 AM)
I want to blame both parties can ? tongue.gif , I also kepochi saja.. none of my concern also.. you can go back to your uber thread tongue.gif
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Is thread own by u? rclxs0.gif I just like to spam everywhere
SUS2feidei
post Oct 24 2016, 12:19 AM

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QUOTE(WhiteWing @ Oct 24 2016, 12:15 AM)
I also kena few times for rider play the apps.

Example : I received a job request from xxx location to xxx location. Then I called the customer, customer told me she only go at 9pm instead of 8pm , I asked her to cancel and she said don't know , look at her record , only used grab for 4th times , damm noob. I straight away cancel and call HQ to ask for refund, after hang up the call, refund is there !
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Now Grab start deduct immediately after u accept the job, no longer when u start trip? I remember last time when I go briefing, they told me, they only start deduct when start trip? confused.gif
SUS2feidei
post Oct 24 2016, 12:37 AM

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QUOTE(WhiteWing @ Oct 24 2016, 12:19 AM)
I where dare.. I newbie saja.. I don't own the thread , sorry boss ..
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laugh.gif I am not boss, I just a lowly taxi sapu driver marketed as high class ride sharing partner by Uber only laugh.gif

QUOTE(AskarPerang @ Oct 24 2016, 12:22 AM)
will deduct when you accept the job. but will refund you back if the job is cancelled.
can check your credit transaction history.
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QUOTE(WhiteWing @ Oct 24 2016, 12:22 AM)
If customer cancel, refund immediately
Deduct once you accept the job , no longer start the trip . I already verify today , I kena one trip to Banting , RM 110 .. customer told me not now but after 2 hours , she said press wrong. My credit already deducted so I call HQ to explain, hQ called customer and confirm the situation, ta-da.. I got refund after I hang up the call.
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Lel....like this cialat lor.....those nothing to do fella, suka suka request trip to play around or those dunno how to use the apps simply request, once you accepted, oledi money gone. Hope Grab HQ is helpful and fast (I can vouched for Uber, if you ask anything for money, they will drag their feet, anything from 1 day to 1 weeks, sometimes even longer, with multiple email, no phone)....unlike us the drivers, need to attend the briefing to learn how to use the apps, but, any user can download the apps and request for ride, since it heavily promoted, more and more "apps-idiot" surface now to join the ride-sharing bandawagon
SUS2feidei
post Oct 24 2016, 12:44 AM

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QUOTE(Effy92 @ Oct 24 2016, 12:37 AM)
You are the best contributor in this thread bro.

Anyone want to register as Grab i recommend this doremon.
Yeah. Thats very fuckup. Btw you still drive uber ?   Now im use uber for coming home trip only.  I feel grab more relaxed, no annoying request before drop rider. also easy to maintain high rating as no need to worry the route.
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No jor.....stop. To consider drive Grab pulak.....not immediate, maybe later in few months time, that's why now spam lurk here pulak biggrin.gif .

This post has been edited by 2feidei: Oct 24 2016, 12:45 AM
SUS2feidei
post Oct 24 2016, 01:19 PM

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QUOTE(destiny6 @ Oct 24 2016, 11:46 AM)
i see you kinda active in this thread d ya...... brows.gif
when wanna start try Grab?  brows.gif
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Maybe in 1-2 months time, when things get settled down....at same time, take this opportunity to learn from many Grab sifu here notworthy.gif
SUS2feidei
post Oct 29 2016, 07:21 PM

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QUOTE(hahagang @ Oct 28 2016, 05:17 PM)
Now introducing Platinum Partner......

Low fare still want driver give quality services......
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What is the advantage of Platinum Partner? Higher fare, like UberBlack? biggrin.gif
SUS2feidei
post Oct 29 2016, 10:31 PM

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QUOTE(budi1413 @ Oct 29 2016, 10:18 PM)
They say higher priority to get rider. biggrin.gif
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How to validate or proof? Platinum driver = lesser rider cancellation? whistling.gif
SUS2feidei
post Oct 29 2016, 11:25 PM

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QUOTE(doraemonkiller @ Oct 29 2016, 10:52 PM)
98% of the past rating must be 5 star.
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QUOTE(budi1413 @ Oct 29 2016, 11:10 PM)
From last 50 rated trip, need 49 5 star rating. biggrin.gif

https://www.grab.com/my/blog/driver/platinum-partner-reward/
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I mean how to validate or proof Platinum rider get priority rider? biggrin.gif
SUS2feidei
post Oct 30 2016, 08:26 PM

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QUOTE(ValityMental @ Aug 17 2016, 10:00 AM)
I wanna ask, im currently 19 y/o. Can i be a grab car driver to earn some part time pocket money? Drive only on weekend. Still having my P license tho. Anyone can help? Contact me at 012-8093370
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