He need to accept the offer before he able to call the customer. Even he cancelled the trip before go to pick up location, the RM13 will still not refundable until you send an email to Grab.

This post has been edited by doraemonkiller: Oct 23 2016, 11:01 PM

Even if we are the one who cancel can get refund instantly la. Not sure about klia trip tho.

Edit: If already arrive driver or rider cannot cancel lol.

This post has been edited by budi1413: Oct 23 2016, 11:03 PM

Everyone also know that we need to accept the job request then only we can see the customer personal number.

Once got the job, number shown then call to confirm location and time .. so simple also cannot do ? If the customer say not now, call grab immediately to have immediate refund if the customer don't know how to cancel the booking .. sigh..

Sorry bro, I too heat up, some driver never use brain to think.

Lel.....why blame the driver when the rider stupid dunno how to use the apps? Anyway, none of my concern, I just kepochi

Currently there is no refund of KLIA trip if cancel unless you send them an email for refund.

No more Jumbo Peak next week.

Those who want to register as Grab Driver could PM me.

Tqvm bro.

Chill bro. The pickup location was very near only so i just came there pick up without call. I did not expect the rider want to ride later or maybe the newbie just play2 with the apps only.

I see. If i got this case with uber, wait till 5min i put no show only. Win.

Rider cancelled at 4 min 59 sec, you ....kena multiple times

I want to blame both parties can ? , I also kepochi saja.. none of my concern also.. you can go back to your uber thread

How sure are you ? Do we really need to email only can get back the refund.. I wonder .. I feel pity for those need to email to get back refund..

Is thread own by u? I just like to spam everywhere

I also kena few times for rider play the apps.

Example : I received a job request from xxx location to xxx location. Then I called the customer, customer told me she only go at 9pm instead of 8pm , I asked her to cancel and she said don't know , look at her record , only used grab for 4th times , damm noob. I straight away cancel and call HQ to ask for refund, after hang up the call, refund is there !

refund what? Cancel no charge anything.

Now Grab start deduct immediately after u accept the job, no longer when u start trip? I remember last time when I go briefing, they told me, they only start deduct when start trip?

I where dare.. I newbie saja.. I don't own the thread , sorry boss ..

you shouldn't 'pick up' the rider if he/she/they didn't enter the car yet.

how do you check how many times had the rider used grab?

will deduct when you accept the job. but will refund you back if the job is cancelled.
can check your credit transaction history.