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 GrabCar Driver Resource Centre & FAQ

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SUS2feidei
post Oct 15 2016, 11:40 PM

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QUOTE(AskarPerang @ Oct 15 2016, 11:38 PM)
at least better than Uber. you can see the fare and decide whether to take or not. if Uber can cry only. haha.

weekend all part timers around. open the rider apps to check. I guess those below rm5 fare will have far pick up location. because drivers rejected and will be passed further and further.
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Always reject, Grab won't suspend u like Uber one meh?
AskarPerang
post Oct 15 2016, 11:41 PM

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QUOTE(2feidei @ Oct 15 2016, 11:40 PM)
Always reject, Grab won't suspend u like Uber one meh?
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no.
unless you are playing incentive then you must keep acceptance at 90%.
WhiteWing
post Oct 16 2016, 12:33 AM

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Weekend is actually is easy to hit 3 trips in one hour time. Only you guys think is wasting time.

Today alone I already hit RM 300+ incentive..
-nobody-
post Oct 16 2016, 12:40 AM

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QUOTE(WhiteWing @ Oct 16 2016, 12:33 AM)
Weekend is actually is easy to hit 3 trips in one hour time. Only you guys think is wasting time.

Today alone I already hit RM 300+ incentive..
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Just incentive 300+? After deduct the trip fare still can get so high? U online 10hrs+ ka?
doraemonkiller
post Oct 16 2016, 01:00 AM

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QUOTE(WhiteWing @ Oct 16 2016, 12:33 AM)
Weekend is actually is easy to hit 3 trips in one hour time. Only you guys think is wasting time.

Today alone I already hit RM 300+ incentive..
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I was thinking the same lol. How come got people complaint about the short trip while the incentive is quite good for the short trip.

WhiteWing
post Oct 16 2016, 01:29 AM

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QUOTE(-nobody- @ Oct 16 2016, 12:40 AM)
Just incentive 300+? After deduct the trip fare still can get so high? U online 10hrs+ ka?
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Incentive 300+ , fare around RM 200+ already...
WhiteWing
post Oct 16 2016, 01:30 AM

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QUOTE(doraemonkiller @ Oct 16 2016, 01:00 AM)
I was thinking the same lol. How come got people complaint about the short trip while the incentive is quite good for the short trip.
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Doraemonkiller , not so good. It's damm good even after minus 20% to grab car as commission
SUS2feidei
post Oct 16 2016, 01:33 AM

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QUOTE(AskarPerang @ Oct 15 2016, 11:41 PM)
no.
unless you are playing incentive then you must keep acceptance at 90%.
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that's good, as if I am driving part time, I don't chase for incentive. It is different story if I driving full time....how about rider ffk?
hahagang
post Oct 16 2016, 08:22 AM

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QUOTE(2feidei @ Oct 16 2016, 01:33 AM)
that's good, as if I am driving part time, I don't chase for incentive. It is different story if I driving full time....how about rider ffk?
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Rider ffk, eat your self, no cancellation fee....

If riders no show and do not cancel after drivers accepted, it stuck there.

Driver have to cancel, then if that week happened more than 10% of the accepted job, no incentive.

Call helpline, they also ask driver to cancel and they just logged case.

Riders sometimes use two phones to book the same trip, once they get into one car, there other have to cancel.

The worse part if the other driver click "i am here", rider could not cancel cause driver has arrive. So drivers just have to cancel.


AskarPerang
post Oct 16 2016, 08:26 AM

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QUOTE(WhiteWing @ Oct 16 2016, 12:33 AM)
Weekend is actually is easy to hit 3 trips in one hour time. Only you guys think is wasting time.

Today alone I already hit RM 300+ incentive..
*
can even do 4 trips in an hour yesterday. the 4th trip terpaksa accept to keep the acceptance rate high. but if the 4th trip is a big fare trip then must strategise a bit. haha.

QUOTE(2feidei @ Oct 16 2016, 01:33 AM)
that's good, as if I am driving part time, I don't chase for incentive. It is different story if I driving full time....how about rider ffk?
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cancellation you get nothing. the only thing is rider unable to cancel if you are within 500 meters. but then again if they really dont want the trip then you wait for long long time also they wont appear. end up you have to own cancel get nothing as well.
budi1413
post Oct 16 2016, 09:23 AM

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My rating back to 4.5 already. biggrin.gif
nickerlas
post Oct 16 2016, 01:25 PM

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QUOTE(hahagang @ Oct 16 2016, 08:22 AM)
Rider ffk, eat your self, no cancellation fee....

If riders no show and do not cancel after drivers accepted, it stuck there.

Driver have to cancel, then if that week happened more than 10% of the accepted job, no incentive.

Call helpline, they also ask driver to cancel and they just logged case.

Riders sometimes use two phones to book the same trip, once they get into one car, there other have to cancel.

The worse part if the other driver click "i am here", rider could not cancel cause driver has arrive. So drivers just have to cancel.
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Happened to me. This lady, when I asked on the phone if we can speak English, replied NO. So I was like er okay then anyways I'm here in front of the Yokohama shop. She said smt in Chinese to her friend, then put down the phone, ignored all. No choice so I cancel, she was ignoring my calls. So I called grab support, they said next time call them before cancel. Are you suggesting I say sent already then pay the commission out of my credit balance?
AskarPerang
post Oct 16 2016, 02:54 PM

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QUOTE(nickerlas @ Oct 16 2016, 01:25 PM)
Happened to me. This lady, when I asked on the phone if we can speak English, replied NO. So I was like er okay then anyways I'm here in front of the Yokohama shop. She said smt in Chinese to her friend, then put down the phone, ignored all. No choice so I cancel, she was ignoring my calls. So I called grab support, they said next time call them before cancel. Are you suggesting I say sent already then pay the commission out of my credit balance?
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cancel only affect your cancellation rate.
no money or charges unless you already press pick up the riders and the riders not showing up.
SUS2feidei
post Oct 16 2016, 02:57 PM

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QUOTE(hahagang @ Oct 16 2016, 08:22 AM)
Rider ffk, eat your self, no cancellation fee....

If riders no show and do not cancel after drivers accepted, it stuck there.

Driver have to cancel, then if that week happened more than 10% of the accepted job, no incentive.

Call helpline, they also ask driver to cancel and they just logged case.

Riders sometimes use two phones to book the same trip, once they get into one car, there other have to cancel.

The worse part if the other driver click "i am here", rider could not cancel cause driver has arrive. So drivers just have to cancel.
*
QUOTE(AskarPerang @ Oct 16 2016, 08:26 AM)
can even do 4 trips in an hour yesterday. the 4th trip terpaksa accept to keep the acceptance rate high. but if the 4th trip is a big fare trip then must strategise a bit. haha.
cancellation you get nothing. the only thing is rider unable to cancel if you are within 500 meters. but then again if they really dont want the trip then you wait for long long time also they wont appear. end up you have to own cancel get nothing as well.
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thanks for all the feedback on drivers ffk.....may I know how often this happen? Speaking of Uber experience, it about 20% of the ride I would say......a lot of case is due to new riders ignorance, simply pin the pickup location, which is not the right location, then, unable to contact them, end up need to cancelled.


hahagang
post Oct 16 2016, 03:00 PM

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Sungai Siput, anyone interested ?


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SUS2feidei
post Oct 16 2016, 03:07 PM

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QUOTE(hahagang @ Oct 16 2016, 03:00 PM)
Sungai Siput,  anyone interested  ?
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Can go interstate one ah? laugh.gif
SUSdestiny6
post Oct 16 2016, 09:15 PM

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QUOTE(2feidei @ Oct 16 2016, 02:57 PM)
thanks for all the feedback on drivers ffk.....may I know how often this happen? Speaking of Uber experience, it about 20% of the ride I would say......a lot of case is due to new riders ignorance, simply pin the pickup location, which is not the right location, then, unable to contact them, end up need to cancelled.
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ffk not really often but long waiting time is very often always 10mins like that ...most probably due to no cancellation fee like Uber
AskarPerang
post Oct 16 2016, 09:28 PM

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QUOTE(destiny6 @ Oct 16 2016, 09:15 PM)
ffk not really often but long waiting time is very often always 10mins like that ...most probably due to no cancellation fee like Uber
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those like a boss attitude. expect driver to call them. expect driver to enter guard house. expect driver to wait under their block. yup. very often and the fare is small not even rm5.
W_Pooh
post Oct 16 2016, 09:34 PM

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just did some calculation..profit for this one whole week is about 1000 after deducting commission and petrol..
first week driving..full time with average 9 hours driving a day..
quite happy with it blush.gif
budi1413
post Oct 16 2016, 09:35 PM

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[attachmentid=7787173]

Hope can get some bonus. biggrin.gif

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