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 GrabCar Driver Resource Centre & FAQ

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nickerlas
post Oct 15 2016, 12:43 AM

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QUOTE(Imleonardlim @ Oct 14 2016, 01:28 PM)
Anyone of u receive email. For the weekly guaranteed hour got "jumbo peak"?
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I got. But I'm new to the game. Didn't really bother. Btw, the app was so glitch at first with the cash balance, invalid email all la, then called and they said maybe I wrote my email with Capital la then changed it, then no difference I kena even delete my Google account on my phone and relogin all, then after all that, my 3rd customer service rep told me that everytime also gave to validate to see cash balance, for my own safety apparently. He confidently told me, reset bro lol. Then it started showing intermittently. Then now it shows properly, my cash balance, so I called and asked another fellow, and he was like sorry for the misinformation, only need validation once. -. -
nickerlas
post Oct 15 2016, 05:07 PM

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Non stop 5rm fares, what a waste of my time. Are weekends usually this slow, or is it I'm in the wrong area? Been driving around pj, hartamas, Jalan uni
nickerlas
post Oct 16 2016, 01:25 PM

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QUOTE(hahagang @ Oct 16 2016, 08:22 AM)
Rider ffk, eat your self, no cancellation fee....

If riders no show and do not cancel after drivers accepted, it stuck there.

Driver have to cancel, then if that week happened more than 10% of the accepted job, no incentive.

Call helpline, they also ask driver to cancel and they just logged case.

Riders sometimes use two phones to book the same trip, once they get into one car, there other have to cancel.

The worse part if the other driver click "i am here", rider could not cancel cause driver has arrive. So drivers just have to cancel.
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Happened to me. This lady, when I asked on the phone if we can speak English, replied NO. So I was like er okay then anyways I'm here in front of the Yokohama shop. She said smt in Chinese to her friend, then put down the phone, ignored all. No choice so I cancel, she was ignoring my calls. So I called grab support, they said next time call them before cancel. Are you suggesting I say sent already then pay the commission out of my credit balance?
nickerlas
post Oct 20 2016, 03:10 PM

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Guys when they say you have to drive in busy areas to qualify for the incentives, they mean Klang Valley right? Not JUST cheras, Mt Kiara and d. Perdana I hope. Cause I was driving around subang and puchong during the mp hours
nickerlas
post Oct 20 2016, 03:37 PM

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QUOTE(budi1413 @ Oct 20 2016, 03:12 PM)
QUOTE(Imleonardlim @ Oct 20 2016, 03:32 PM)
Refer to the map for CSA aka busy area.
Every Wednesday or Thursday u will received a SMS from grab to keep u inform u are 50%, 60%, 80% or 90% pick up on the busy area.
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Thanks a lot guys. Just got off the phone with grab support, she informed me that for peak hours, (where they say 50% has to be from busy areas), if I want two trips incentive, both trips within an hour block MUST be from busy areas. I assumed that it's from anywhere so long as I maintain 50% in busy area, turns out I'm wrong?
nickerlas
post Oct 20 2016, 03:58 PM

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QUOTE(Imleonardlim @ Oct 20 2016, 03:47 PM)
I do not sure both trip MUST be from busy area. I didn't rectify for this issue yet. Usually I didn't calculate the exact amount of incentive given.
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K checked with another grab support guy. So basically, to qualify for the incentives u must have 50% for the busy areas, but you'll only be paid according to how many trips u did in the busy area. So basically both trips have to be csa la.

BTW I didn't receive any text about busy area percentage or anything.. Maybe cause I'm new? Only 2 weeks doing

This post has been edited by nickerlas: Oct 20 2016, 03:58 PM
nickerlas
post Oct 20 2016, 05:48 PM

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QUOTE(July 2nd @ Oct 20 2016, 04:13 PM)
It doesn't matter where you are driving during certain peak hours, the incentives calculated are based on 5 in 1 peaks trips per week, you can qualify for incentives as long as >50% peak hour trips done in busy areas.

E.g. You drive for 20 peak hours in a week with mixtures of busy and non busy areas pick-up points, if you've 30 completed jobs in these 20 peak hours, 12 jobs picked up from non busy areas like Puchong and Subang etc.(40%), you are qualified for incentives for the week i.e. you'll received 30 jobs incentives(100%) for that 20 hours because 60% of jobs done in busy areas.

Basically, just think all 5 types of peaks into 1, not calculate hour by hour or types by types, they are accumulated together.  I did keyed in the exact pick-up points addresses to search and count using the busy areas map provided by Grab by comparing to google map using different tab.  So far, the incentives calculated were the exact amounts I got when I did calculations, as well as the percentage.

If you drive Grab from Monday to Wednesday, you'll receive sms reminder regarding percentage on Thursday evening.  If not, you'll receive it on Saturday evening as well.  Anyway, yes Grab always 'spam' you in numerous messages daily.Tried my best to solve your doubt.
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Thanks, that cleared things up for me.
nickerlas
post Oct 24 2016, 02:37 PM

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QUOTE(muslayer @ Oct 22 2016, 06:24 PM)
Being applying for Grab few times online, but seems Grab not accepting. Only manage to register for Grab Hitch
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Call them directly, explain. They'll tell u to go straight to kiosk. What I did, I went to the hq and settled straight.
nickerlas
post Oct 27 2016, 04:55 PM

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Guys so I was in another driver's grabcar today, was talking. He does ft, I do pt. He said that most of his part time friends, they don't give a shit about acceptance rate and don't aim for incentive. They aim for long trips. So the question is, is his suggestion that as a part timer I should aim for worthwhile trips over incentives? Will grab punish me for acceptance rate? As far as I know they are only bothered if I want incentive, and they only punish for cancellation rate.
nickerlas
post Oct 31 2016, 09:46 PM

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QUOTE(hahagang @ Oct 31 2016, 08:15 PM)
Fuel prices increase from tonight.

Good luck.....
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no wonder everyone lining up at the petrol station outside my place. What's the increase for Ron95?
nickerlas
post Nov 7 2016, 07:30 PM

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Just felt like sharing this with the community, the other day, i picked up some thai girls from a house nearby my own, and i was like hey this is where all the drunk girls live. And manatau they came out dressed practically naked and smelling super strongly of perfume.

Obviously i knew, that they knew, that i knew what they were doing. But just to see their reaction, i asked what do you do here for a living in Malaysia? And they were just laughing and saying, night work, what do you think la, what do you think. Til the point of her saying "later park your car and follow me. I'll show you what i work as". HAHA. Ofc, i declined. biggrin.gif
nickerlas
post Nov 8 2016, 06:23 AM

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QUOTE(destiny6 @ Nov 7 2016, 09:35 PM)
share pick up and drop off location for research purpose..... brows.gif
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QUOTE(doraemonkiller @ Nov 7 2016, 11:11 PM)
Pretty anot XD
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HAHA. Not exactly pretty but.. I mean, slutty la. Hahaha. Dropped them off at the Ship, uptown damansara
nickerlas
post Nov 8 2016, 10:40 AM

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QUOTE(ariffred @ Nov 8 2016, 09:59 AM)
in my humble opinion, even if u come back empty car why worry

even after deducting the commission and petrol, you still make.

the question is how much more do u make if u do not come back in an empty car.
nobody wants to do business yang rugi
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I agree on this as well. Unless it's during absolutely peak hour, where you'd have the opportunity cost of alot of business if you were to stay in town. If say compared to a list of small trips? I'd rather make one big profit otw to the airport, then drive home empty la if can't get passenger. After all, it's like 7rm toll and the petrol cost isn't so bad given that it's a full highway drive.
nickerlas
post Nov 8 2016, 02:04 PM

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Just calculated my earning for the past two hours. Something like net 20 after petrol deduction. Sigh. How are some drivers earning like 1k plus a week?
nickerlas
post Nov 8 2016, 05:23 PM

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QUOTE(act one @ Nov 8 2016, 03:10 PM)
Boss,
Pls check the incentive for 7am to 9am , and 5pm to 6pm.
How much is guaranteed hour incentive?
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You're asking me to help you check or answering my q? Haha. Check email la bro

QUOTE(telement @ Nov 8 2016, 04:39 PM)
Aim for incentive. Part time or full time. That's where the money is...
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Yeah. Realised that. Should have qualified for quite abit of incentives these two days la. Btw are most of you guys doing full time or part time? Most customers seem pretty surprised at my qualifications and pursuits beside grab lol
nickerlas
post Nov 9 2016, 06:46 AM

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First time camping at KLIA2 lol. Any recommendations on somewhere to have a cheap breakfast around here? Other than in the terminal la ofc.
nickerlas
post Nov 9 2016, 09:41 AM

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QUOTE(AskarPerang @ Nov 9 2016, 07:53 AM)
Got your ride out of the airport already?
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QUOTE(act one @ Nov 9 2016, 08:23 AM)
McD......I am loving it.
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QUOTE(destiny6 @ Nov 9 2016, 08:25 AM)
McD at the petronas station...usually i took a break there after dropping off my rider or wait for my pre booked rider there
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Thanks guys haha yeah got a ride out of the airport. Almost wanted to give up then got one. Yay for me haha
nickerlas
post Nov 9 2016, 10:06 AM

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QUOTE(ClaraAnnabelle @ Nov 9 2016, 10:03 AM)
As I know GC only will transfer the credit to our bank account when the credit is more than RM150.... right?
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Yea that's true but I think you can choose to transfer whenever you want from your credit wallet..
nickerlas
post Nov 9 2016, 10:51 AM

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QUOTE(AskarPerang @ Nov 9 2016, 10:40 AM)
nice  biggrin.gif
how long you waited?
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Something like an hour? But then again the first 40m I didn't realise my credit wallet was too low so I had to top up.. Was parked near those airport limos where they do their booking, won't pretend I wasn't a little worried that they'd harass me lah. So I moved to where people are just waiting for their friends or family and then hey presto I got a ping. Never been so happy to get ping before Hahaha
nickerlas
post Nov 11 2016, 01:12 AM

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Guys important question, is the cutoff date to get my acceptance at 90 and cancellation at 10% Saturday 1159 or Sunday 1159?

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