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 GrabCar Driver Resource Centre & FAQ

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SUSdestiny6
post Aug 17 2016, 11:29 PM

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hi guys, i'm a part time uber driver thinking if whether changing to Grab is it a good idea or not? <<<< serious question here
i heard that we can cancel the request without worry being banned or rating drop is this true?
SUSdestiny6
post Aug 18 2016, 02:32 AM

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QUOTE(doraemonkiller @ Aug 18 2016, 12:41 AM)
It is correct. And you can know the pick up point and drop off point before you accept the job. A lot of Uber driver move to Grab. Only IOS (Apple) user unable to drive grab.
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does driving grab earn slightly more compare to uber then?
SUSdestiny6
post Aug 23 2016, 03:33 PM

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QUOTE(MX510 @ Aug 20 2016, 11:45 AM)
Wah ada thread nih kat sini sapa nak direct activated by Super Alpha please pm yek yek

I am super Alpha for Grabcar & Uber :-)
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Wow...how to be a super alpha?
SUSdestiny6
post Aug 26 2016, 02:54 AM

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hi guys...just started driving Grab recently and pay is definitely better than Uber, so far have been receiving cash and the commission is deduct from the first rm20 , can i still drive if the credit is zero or go negative? if no how do i top it up?
SUSdestiny6
post Aug 28 2016, 02:59 PM

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QUOTE(miyakochan89 @ Aug 27 2016, 04:50 AM)
Is grabcar safe for female drivers? Planning to earn some part time money while waiting for my student visa. Haha.
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safe or not i can't comment but there are quite a numbers of female Grabcar drivers
SUSdestiny6
post Aug 29 2016, 08:27 PM

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QUOTE(miyakochan89 @ Aug 28 2016, 05:09 PM)
Safety wise as compared to Uber?
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to me is the same just that when you drive grab a lot of africans / foreigners compare to uber
SUSdestiny6
post Sep 13 2016, 03:20 PM

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QUOTE(hahagang @ Sep 13 2016, 12:17 PM)
really...... some of them still dun know how to compare the service offered by grab vs normal taxi.

most passenger are showing dump up for the service provided by private car and willing to pay more.

therefore higher fee is justifiable......

however the fees structure really make make driver like they driving taxi cars...
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the worse part is most riders treat we Uber and Grab drivers worse than taxi drivers, perhaps we are being too courtesy and nice
pay fare cheaper than taxi but want more bruce.gif bruce.gif
SUSdestiny6
post Sep 14 2016, 10:57 PM

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QUOTE(doraemonkiller @ Sep 14 2016, 10:32 PM)
Today drive 3 hours morning 4 hours evening busy hour.

A lot short trips and less customer dunno why.
Total earn before deduct RM 112. Incentive get around RM130. Ok first time incentive higher than what I collect from customer because most is short trips today.
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how do u know if you got incentive?

SUSdestiny6
post Sep 20 2016, 02:20 AM

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QUOTE(doraemonkiller @ Sep 19 2016, 09:12 PM)
Anyone have the latest incentive structure link?
https://www.grab.com/my/blog/driver/car/gra...g-structure-22/
The link shows last week structure only
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this till 25/9

https://www.grab.com/my/blog/driver/car/gra...ning-structure/
SUSdestiny6
post Sep 21 2016, 11:41 AM

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QUOTE(zaFrOoNaLdO @ Sep 21 2016, 09:02 AM)
morning all.. anyone here uses Huawei phone? Do u have notification error whereby you dont get notification when a request comes in?

I was using Oneplus One before this, now changed to Huawei P9. But now, I dont get any notification if got new request... anybody can help me pleaseeeee...  cry.gif  cry.gif  cry.gif
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i'm using Huawei P9 lite....i got no issue , perhaps you go setting>notification panel & bar status> Grab app > allow notification turn on?
SUSdestiny6
post Oct 4 2016, 12:24 AM

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QUOTE(shirley_andy @ Oct 3 2016, 11:40 PM)
what's the use of getting incentive when you can't cash it out cuz its credited into the credit wallet? If the incentive I earn is less than RM150, then I can't cash out. What for I need so much Credit for? I'd need to drive to get RM750 fare only can utilised RM150.
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eH...in credit wallet can cash out le, i always cash out if it's more than rm20 or use it to top up credit
SUSdestiny6
post Oct 10 2016, 05:01 PM

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QUOTE(VLVL @ Oct 10 2016, 04:37 PM)
rclxms.gif  rclxms.gif why u guys so lucky met so many mafan ppl. i m driving uber, havent switch to grab yet. the most mafan customer is just requested me to wait for them doing 10min grocery shopping. but multiple stop is allowed in uber so i cannot complain.

another customer going to kl sentral then i requested her to sit in front with good manner and politely. mana tahu kena screwed by her. she said: i will complain to uber, why the driver afraid of taxi driver , better just dont drive in malaysia.
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doh.gif doh.gif during training it was Uber was advise us to tell riders to sit in front to avoid unnecessary cabbies confrontation
SUSdestiny6
post Oct 11 2016, 08:18 PM

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QUOTE(JackLee9834 @ Oct 11 2016, 05:05 PM)
Salam semua.
Saya nak mintak tolong kepada semua GRABBERS di seluruh MALAYSIA.
Pada hari JUMAAT NI, saya nak mintak tolong semua, tolong off handphone masing2 pada pukul 7 PAGI hingga 6 PETANG.
Itu sahaja yang saya mintak.
Sekarang ni office grab dah tau yang driver tak suka tambang murah, tapi apa diorg peduli, satu driver belah,lagi 100 orang masuk.
Anda perlu tahu, kalau DRIVER TAKDA, MAMPUS LA GRAB.
KITA YANG CARI DUIT UNTUK DIORG, KALAU KITA TAKDA, HABIS LA COMPANY GRABCAR.
So saya nak mintak semua driver2 sekalian, HARI JUMAAT, 7 PAGI HINGGA 6 PETANG, tolong lah OFF HANDPHONE MASING2.
Nak on UBER on la. Kita bagi diorg rasa PENANGAN DRIVER2 mcm mana.
Diorg TURUNKAN HARGA TAMBANG, TAPI HARGA MINYAK MAKIN NAIK, KOS HIDUP MAKIN NAIK.
Kalau GRABCAR turunkan harga tambang, tapi KURANGKAN 20% jadi 10% TAKPE JUGAK.
Sekarang , diorang masih lagi ambik 20% , tambah dengan 15% PENURUNAN HARGA TAMBANG.
TOTAL DIORG AMBIK DARI KITA ADALAH 35%
Diorang ingat driver tak pandai Matematik.
Mari kita bagi diorang rasa GEGARAN GRABCAR.

Tolong lah, BERSATU LAH semua untuk SATU HARI SAHAJA. IAITU PADA HARI JUMAAT 14 OKTOBER DARI 7 PAGI SMPAI 6 PETANG.

Tolong sebarkan ke semua group2 lain . Kita perlu bersatu. Jangan biar kepala kita dipijak2.
Pls support.

Grabbies United Group
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good to protest but then there will always some part times will do it lo....they'll be very busy looo

SUSdestiny6
post Oct 11 2016, 08:58 PM

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QUOTE(JackLee9834 @ Oct 11 2016, 08:52 PM)
This message was from a guy on the grab chat group. He really earned my respect. At least he put his dissatisfaction into action.

You may or may not support the idea. Everybody have their rights to choose.

I choose to support because grabbies being treated  like dirtbag lately.

Why Friday? Simple...friday is the busiest day. Means grab need more drivers on that day. Sometimes you need to sacrifices abit for a good cause.
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i support and will not drive Grab on that day....hope i can make a different thumbsup.gif
SUSdestiny6
post Oct 13 2016, 10:07 AM

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QUOTE(hahagang @ Oct 13 2016, 08:15 AM)
Talking about blind rider, fetch few times, all booked by their friends or companion, except one .

Apparently, his phone has installed apps that will sound when touch or scroll, read text etc. When it spell or read, it does in very fast paste.

Impressed with their extraordinary skills
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well....i once fetch a blind rider that give me direction back to his apartment nearby wey..... shocking.gif
he can tell the direction by feeling the movement of the car, turning, passed a bonggol thumbsup.gif
SUSdestiny6
post Oct 16 2016, 09:15 PM

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QUOTE(2feidei @ Oct 16 2016, 02:57 PM)
thanks for all the feedback on drivers ffk.....may I know how often this happen? Speaking of Uber experience, it about 20% of the ride I would say......a lot of case is due to new riders ignorance, simply pin the pickup location, which is not the right location, then, unable to contact them, end up need to cancelled.
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ffk not really often but long waiting time is very often always 10mins like that ...most probably due to no cancellation fee like Uber
SUSdestiny6
post Oct 24 2016, 11:46 AM

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QUOTE(2feidei @ Oct 24 2016, 12:14 AM)
Is thread own by u?  rclxs0.gif I just like to spam everywhere
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i see you kinda active in this thread d ya...... brows.gif
when wanna start try Grab? brows.gif
SUSdestiny6
post Oct 24 2016, 12:20 PM

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QUOTE(AskarPerang @ Oct 24 2016, 12:15 PM)
Pro:
1. Able to see rider destination and fare. (Avoid being scam to do short trips.)
2. Incentive reward online during peak hour.
3. Non incentive driver can aim for big fare. No need bother acceptance rating or cancellation rating. really? i scare kena banned due to low acceptance rate though....



Con:
1. No cancellation fees. (unlike Uber cancel after 5 mins, penalty RM5). yeah this sucks
2. Rider ask divert other destination you can't do anything. politely say no or ask to pay extras (your price) if don't agree go to the initial destination and request payment
3. No waiting time. Rider ask to wait 10 mins you can't do anything. i'll cancelled as no show and email Grab to take action (hope they banned these riders) vmad.gif
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SUSdestiny6
post Oct 24 2016, 12:22 PM

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QUOTE(AskarPerang @ Oct 24 2016, 12:15 PM)
Pro:
1. Able to see rider destination and fare. (Avoid being scam to do short trips.)
2. Incentive reward online during peak hour.
3. Non incentive driver can aim for big fare. No need bother acceptance rating or cancellation rating. really? i scare kena banned due to low acceptance rate though....



Con:
1. No cancellation fees. (unlike Uber cancel after 5 mins, penalty RM5). yeah this sucks
2. Rider ask divert other destination you can't do anything. politely say no or ask to pay extras (your price) if don't agree go to the initial destination and request payment
3. No waiting time. Rider ask to wait 10 mins you can't do anything. i'll cancelled as no show and email Grab to take action (hope they banned these riders) vmad.gif
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This post has been edited by destiny6: Oct 24 2016, 12:23 PM
SUSdestiny6
post Oct 28 2016, 09:55 PM

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QUOTE(AskarPerang @ Oct 28 2016, 04:01 PM)
grabhitch got incentive also???
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QUOTE(Imleonardlim @ Oct 28 2016, 04:24 PM)
I wonder too. How it work actually.
I only know it is more like carpool.

But hows the fare charge and how the incentive still remain unknown
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yes there is incentive for grabhitch but not much eg: 3trips in a week during peak hour got additional rm10
forgotten about it already coz deleted that email

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