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 GrabCar Driver Resource Centre & FAQ

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-nobody-
post Sep 14 2016, 09:39 AM

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hi, may i know how did grab payout incentive? bank in or grab credit manner?
-nobody-
post Sep 14 2016, 11:04 AM

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QUOTE(doraemonkiller @ Sep 14 2016, 10:12 AM)
Usually top up to your credit wallet first every Wednesday, if your wallet exceed RM150 on Friday then they will transfer the amount balance to your bank account.
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i see, thx bro
-nobody-
post Sep 26 2016, 09:09 AM

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QUOTE(doraemonkiller @ Sep 26 2016, 12:58 AM)
Happen to me on Friday. Email to them support.my@grab.com
Who told you due to not calling customer?
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u mean grab reply u this?
-nobody-
post Oct 10 2016, 12:37 PM

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QUOTE(doraemonkiller @ Oct 9 2016, 11:07 PM)
Grab reduce their per KM fare price =.=
(October 10th, 2016 to October 16th, 2016)

Dear Grabbers,

We hope you have had a productive and pleasant week! Your livelihood is very important to us, so we are pleased to announce our newest initiative to increase your number of jobs. We will be reducing our fares to RM1.10 per km at the following times:

Monday - Thursday: 10 am - 5 pm, 8 pm - 6 am (next day)
Friday: 10 am - 5 pm, 8 pm - 12 am
Saturday & Sunday: All day
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how about uber charges now?
-nobody-
post Oct 12 2016, 09:04 AM

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QUOTE(SupermanLick @ Oct 12 2016, 01:03 AM)
More than 10K taxi in KL falling into ruin rclxms.gif  rclxms.gif
Good news
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yes good news, 10k cars lesser on the road too
-nobody-
post Oct 12 2016, 11:49 PM

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Today fetch one blind pakcik to ktm station, when reach parked my car then hold the pakcik walked up to train platform, free ride thou..
-nobody-
post Oct 13 2016, 12:06 PM

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QUOTE(Imleonardlim @ Oct 13 2016, 11:37 AM)
I did not received incentive crediting into my Ewalllet yet.
Sent email waiting for reply..

Anyone is same like me? Grab delay incentive?
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beware,nowadays they will find excuses to void your incentive, i kena

This post has been edited by -nobody-: Oct 13 2016, 12:06 PM
-nobody-
post Oct 13 2016, 12:47 PM

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QUOTE(hahagang @ Oct 13 2016, 12:16 PM)
Why void, got meet the requirements or not ? Pls  share
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At the end of the week, all my requirements are met, acceptance >90%, cancellation <10%, rating > 4.5
but my incentive delayed few days so i emailed them why incentive not received, even i provided proof with the screenshot.. day later they just replied got additional cancellation rate that did not show at the screen, WTF so untransparent!!

they said the additional rate was driver called to cancel trip... the fook i called up rider to confirm destination and ETA, sometime they said waiting time too long, so i said then u cancel make new request, how the hell what cancel option the rider select! mad.gif

i had request for which trips were that, they still no reply...
-nobody-
post Oct 14 2016, 08:27 AM

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QUOTE(edriem @ Oct 13 2016, 10:10 PM)
tomorrow some drivers are planning to boycott. And they will do a fake booking to teach traitors (those who still driving). Like seriously?
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can share where get this information?


QUOTE(AskarPerang @ Oct 13 2016, 10:18 PM)
I kena no show cancellation just now. Waste my time only.  bangwall.gif
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related to above? blink.gif

QUOTE(Imleonardlim @ Oct 13 2016, 02:41 PM)
nothing much we can do. learn this as a lesson.
take a screenshot on sunday after offline as a proof for this week.
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even u snap shot with proof they can just say got another cancellation rate to add up more than 10%
-nobody-
post Oct 14 2016, 11:40 AM

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QUOTE(VLVL @ Oct 14 2016, 09:50 AM)
just wondering , is that mean we need to declare tax and pay tax after legalize lol.. doh.gif
if that s the case , many people will re consider whether continue or discontinue devil.gif
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its ok if uber and grab follow this rate
to riders, compare urself
http://www.sunlighttaxi.com/taxi-rate
user posted image

-nobody-
post Oct 15 2016, 09:00 AM

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just happened at grab office, anyone know what happen?
-nobody-
post Oct 16 2016, 12:40 AM

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QUOTE(WhiteWing @ Oct 16 2016, 12:33 AM)
Weekend is actually is easy to hit 3 trips in one hour time. Only you guys think is wasting time.

Today alone I already hit RM 300+ incentive..
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Just incentive 300+? After deduct the trip fare still can get so high? U online 10hrs+ ka?
-nobody-
post Oct 17 2016, 01:11 AM

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QUOTE(AskarPerang @ Oct 16 2016, 11:20 PM)
Good luck! Incentive will not stay I guess. Since Grabcar Singapore already change from incentive to boost (which our Uber here copycat).
Only time before Grabcar Malaysia follow.
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At 1st lower the fare, then later add in boost, make driver feel like fare increased, actually same like last time, with PHG removed, grab so smart
-nobody-
post Oct 18 2016, 09:41 PM

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Grab incentives delayed?
-nobody-
post Oct 19 2016, 03:29 PM

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QUOTE(act one @ Oct 19 2016, 02:54 PM)
2 week not qualify for incentive, anyone can help, all sifu ?

Below 10% cancellation rate, possible to be GC system fault?

Thanks in advance.
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check your email for incentive report that sending out very friday


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