i am a long-time Maxis user and i finally cracked and ported over the Celcom yesterday.

and it was my turn to receive that call. when he told me that it's a special offer i had to LOL so loudly in the car. funny lah how desperate these people are. i was even sarcastic and told him to chuck in a free phone as part of the package.

That will be pain in the ass process, below is my recent experience.

on 16 call maxis asking them how much i need to pay so i can port out my line, as they reply rm 258 due to phone contract, agree than pay - > fail to pork out, cause now they said i have out standing credit.

0n 18 -> settle that balance 400 (i paid extra), than port out, fail again, they said i have 2 sub line under my account, in fact i have no sub line, call them again and ask they said i change my sub line to this account last month (which i never), they said they will solve it for me.

20-03 port out fail again -> call cs -> they said no problem, should be able to port out.
22-03 port out fail again -> call cs -> samething
24-03 port out fail again -> call cs -> they said i have two subline under my account, ask them when they said i change in dec 2015 (last couple day said i change in feb 2016), they said solve for me.
25-03 port out fail again -> call CS and FARK (11am) them until their manager call back -> he told me is sub line issue but they can't help cause tech support is off duty and they don't work on weekend, so have to be next monday only can solve.
take me nearly ten day all payment paid but still can't pork out.

If you had sublines before, even though terminated they are still tied to your account, have to contact them to remove.
Had the same issue with the port out fails before, I visited their service center to sort out.

Any takers if Maxis is offering this??
MaxisOne 98 (5gb) + unlimited calls/sms

Any takers if Maxis is offering this??
MaxisOne 98 (5gb) + unlimited calls/sms

I'll tell Maxis, "Thanks, but no thanks". Celcom is still cheaper with almost similar coverage.

My Maxis corporate plan is RM150 for 10GB (Used to be 30GB 1+ years ago) + unlimited calls and sms, contract still another one year to go   

Wife is already on Umobile, faster than Maxis where we usually are.

Nope knowing that...

- there are cases/offers of same package with lower price
- lower price from other telcos

Again any takers for this offer from maxis

RM50 for 5gb data+500 minutes calls/500 sms

i just got call where they offer me rm98 with 5gb package, how you get this rm 50  5 gb package?

I'm not sure what Maxis is thinking currently with his competitor offering much more attractive packages with affordable price. Been a loyal user for maxis for a very long time but this time I had to let it go and jump to Celcom.

They really have nothing good to offer now, even their broadband internet plan is going down the road with the expended coverage from Time and UniFi.

The only ones remain in Maxis are those existing customer from zerolution and those who are still bounded by contract.

yah me still under package but i rather pay penalty than continue with MAXIS

wow, if you are willing to go into that extend, then surely there is no more hope for MAXIS.

Their loyalty program is stupid (seriously), only call up to selected existing customer. What's the point of it while other teleco are offering their plan openly to every customer.

I remember the day I request for cancellation and switch to Celcom, they said I have to pay for penalty, I told them I have been using this number for more than 8 years, what penalty? Then they claim that they will automatically renew the contract every 2 years (apparently, they claim that they can renew the contract without your consent). Have to go through a serious and rather tiring process to finally "talk" them to let me switch to Celcom (because I want to remain my phone number).

problem is my subline under another account, but when i try to port out, it under the number i wanted to port out, when asked maxis CS1: he said i get this line park under it since feb, ask Maxis CS2: i have this line park under since dec 2015 .....

but what i remember abt this two subline is park under any number which i started last dec

i been their customer for more than 20 year, last year i try to open a new line, they said i can't cause i'm blacklisted (without i knowing), tell me i have to paid 2k+ cause out standing since 2009.

than i asked them, black listed means i never ever can own a maxis line ? their answer is yes, so i requested them to refund all my payment since 2009 till 2015, cause i'm not qualify as their customer, it look like i paying to wrong account as my my line is not suppose to be exit ......
one hour later, they call and told that was a mistake ....
what the hell

yah me still under package but i rather pay penalty than continue with MAXIS

Wished I had your resolve but problem is my early termination penalty works out to 1200 right now (iPhone 6S Plus plan). I can think of so many better ways to spend that money than to donate it to maxis. Thing is I would never ever have signed a contract with maxis had I known they had such double standards. It's bad enough to offer East Malaysians one plan then now selectively pick and choose customers to offer special plans to. Were they thinking the rest of us would never find out?

i been their customer for more than 20 year, last year i try to open a new line, they said i can't cause i'm blacklisted (without i knowing), tell me i have to paid 2k+ cause out standing since 2009.

than i asked them, black listed means i never ever can own a maxis line ? their answer is yes, so i requested them to refund all my payment since 2009 till 2015, cause i'm not qualify as their customer, it look like i paying to wrong account as my my line is not suppose to be exit ......
one hour later, they call and told that was a mistake ....
what the hell

wow, if you are willing to go into that extend, then surely there is no more hope for MAXIS.

Their loyalty program is stupid (seriously), only call up to selected existing customer. What's the point of it while other teleco are offering their plan openly to every customer.

I remember the day I request for cancellation and switch to Celcom, they said I have to pay for penalty, I told them I have been using this number for more than 8 years, what penalty? Then they claim that they will automatically renew the contract every 2 years (apparently, they claim that they can renew the contract without your consent). Have to go through a serious and rather tiring process to finally "talk" them to let me switch to Celcom (because I want to remain my phone number).