That is actually quite disgusting for a large company to do such a thing. Lower quality customers are not their customer? Even that so called "premium" customers were all actually paying a premium and not well-informed on the current package available on the market.

I once a Maxis user since 2002 and decided to port out in 2014 to Celcom and never looked back anymore.
Celcom treats me like a VIP.
The Celcom Blue Cube in Sunway Pyramid opened the door for me, press the queuing numbers for me, damn polite and friendly to me, and it was never crowded in their centre. Whereas in Maxis Centre in Sunway Pyramid, it looks like pasar malam there and their staff never bothered abt me. I did my ported out in Sunway Pyramid, all in one location.

p/s: There is one time I reported a internet down in my area. Roughly 2 hours after I filed my complaint to Celcom, their CS called me up to provide me on status update and keep apologizing to me on the inconvenience caused. Sometimes it is not abt the money we paid, its the service we get. I believed most of us don't mind paying a little extra if we are well-treated.

Another portal reporting...

http://www.liveatpc.com/maxis-official-sta...al-deal-fiasco/

Just back from Celcom ported out from Maxis Surfmore 50 to Celcom First Blue, can't wait the port to complete in 2-3days. also when i'm there another Maxis customer also asking to change to Celcom

You've made the right decision for now. 2GB monthly quota with additional 500MB of data every weekend and comes with bundled calls/SMS for less than RM50 monthly.

Wow, breaking news from Facebook News 新闻最前线
10k customers are lose in 2 weeks

This post has been edited by kns003: Apr 4 2016, 03:33 PM


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someone mention somewhere that all this r lower class customer that maxis dont care one. their quarterly profit still increase from the prepaid n high class customers.

wow seriously 200-300k every Qtr really gone case tis time

On the contrary, do hold on to their shares. Their revenue will increase a lot this month, many customers paying early contract termination penalty.

Sell next month.

good for them

where they get the news ?

yeah. previous post saying 10k customers terminated Maxis service

On a side note, and this is hillarious, one fella just PM-ed me and asked if I was a Celcom cybertrooper and how to join the program!

Ha ha ha!!!

No, no, I'm not a Celcom cybertrooper by any means, I'm just a very unhappy maxis customer that has been banned by their FB admin, ha ha ha....

This post has been edited by attw: Apr 4 2016, 03:49 PM

lol seriously

well nowadays life kinda tough.. cost of living very high.. thanks to u know who

if become cybertroopers can get some extra income like some parties give

http://www.malaysianwireless.com/2016/02/m...internet-users/

You may take a read from this, also previous quarter reports.

Actually those personal plan is not Maxis main income, they usually take care their corporate customers. Unless the corporate customers made a huge wave, if not that would not make any difference.

Maxis still ego to provide cheaper plan to end user, that is really ridiculous.

"MaxisONE postpaid plan “continued with strong adoption”, adding some 109k subscribers in Q4. There are now 623k MaxisONE plan subscribers with a stable APRU of about RM150/month"



let's see next Qtr on MaxisONE postpaid plan subscribers

Sadly this is true. We're just "unwelcomed noise" to them at most.

Relax, porting in the hundred of thousands or millions will take more than one quarter.
Give another 2 quarter and let's see Maxis' response.

Hi Guys,

need your opinion...currently i am maxis user with 3 sup line, BUT due not happy with the package and pay more...i decided jump ship port to Celcom...ya Celcom...may i know any package Celcom is offer now for one main line and 3 sup line and with mobile data provided.


thanks

if only can get money