TM Warns Customers Of Slow Internet Connections

Update: since i rebooted my modem to get 175.X IP, all seems normal, facebook, games, everything. Just played a competitive match of CSGO with no packet loss at all.

Try it out guys

Every time I restart the router, I get back the same public IP?
Is this normal?

If you want to change the IP don't reconnect so fast, give it a while before reconnecting. If still the same, restart your BTU.

I restarted both the router and the BTU but still got back the same IP
I'll try waiting for a bit longer before turning it back on

I restarted my BTU and router then I couldn't connect to the Internet anymore. The "Link 1" light at BTU is keep blinking and won't stay. Anybody know what's the problem? Could it be my router problem?

I tried to login to my router through 192.168.1.1 also cant

This post has been edited by Trrienty: Mar 2 2016, 09:54 AM

" Customer will have limited capacity towards US region due to Cahaya Malaysia Shunt Fault between TKO BU4 and MER BU5 (Segment 1.5) (698KM from East Coast, Singapore).
Customer will facing service degradation to US and North Asia."

“Kindly refer below for latest update received regarding the outage on Cahaya Malaysia.


· Cahaya Malaysia NOC has planned a power reconfiguration activity to accommodate repair operation for fault occurred on Seg 1.3 & Seg 1.5.

· Expected Power Reconfiguration Activity date and time:

Start: 07 March 2016 at 0001MST (06 March 2016 at 1600UTC)

End: 07 March 2016 at 0300MST (06 March 2016 at 1900UTC)

· Traffics will experience outage for estimate 02hrs. “

Do a power cycle... Fully switch off all TM equipment, wait for about a minute or 2, then switch back on.

.

Only accessing FB is slow like shit but other sites & torrenting is normal for me. And when I get IP address starting with 175.x, accessing FB becomes normal again.

Thank you for your useful info, I'll do more research and I think there's still hope.



Oh I see... sorry for my ignorance, but I am so confused about access point and all these, did you mean you disabled wireless on TM's router, and use Xiaomi wireless router to serve your wireless devices?




You may try use 192.168.0.1 instead, as this is the number my installer give me.

If u r using a non-default router, u may see under the admin web console that there is a Status section.

In status section, some router admin console has a Disconnect and Reconnect button.

Click on that. No need to reboot router and it is faster.

Yes, that's right.

Did they upgrade the upload speed recently for all the packages?

For 30Mbps and 50Mbps but not everyone gets it yet, by batches.

r u sure the original adsl line for streamyx can support for adv plan 30? Mine is a high rise but they still pull a new black cable to my hse.

Damn! Repairs expected to be completed at 31/March! ONE FREAKING MONTH!

http://www.lowyat.net/2016/97070/tm-warns-...et-connections/

This post has been edited by Max2006: Mar 2 2016, 01:12 PM

Rebate or riot.

then they should give us free this whole month.

for what we pay n get such shitty line.

One month to fix the International cable. This is not acceptable. With such a big company, I don't see why they can't fix it faster. Malaysia really has serious problem.

But surprising...I dont hear much complains from other ISP users?