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 Official TM UniFi High Speed Broadband Thread V24

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fruitie
post Feb 3 2016, 11:46 AM

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QUOTE(christina1 @ Feb 3 2016, 11:24 AM)
Anyone facing issues with torrent..for the past 3 days I am facing issue of very slow to download ...reset my port (Unifi technical support) and restart router problem still the same.

I am getting so pissed off dont know whats wrong with my Unifi or Torrent.
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Any problem with the seeder?
fruitie
post Feb 3 2016, 06:50 PM

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QUOTE(sonyman @ Feb 3 2016, 06:25 PM)
You guy using the new package got any complaints? Is it slower than the current vip package?
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I'm pretty satisfied with it. Not much complaint from my previous package - VIP 10. Now I'm on Advance 30Mbps. biggrin.gif
fruitie
post Feb 3 2016, 10:22 PM

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QUOTE(khaiandrew @ Feb 3 2016, 09:30 PM)
The website still 30/5 package tho. I'm on the line with them right now.

Edit; They told me no such thing as 30/10  vmad.gif Wtf is this
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I got it since Nov and the website published 10Mbps earlier but too bad already removed yesterday. smile.gif
Anyway, it will be official soon. Just be patient or Tweet them. biggrin.gif
fruitie
post Feb 4 2016, 12:22 AM

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QUOTE(schok @ Feb 3 2016, 11:42 PM)
Hi, I just subscribed to the new Unifi 30mbps. I noticed the new wifi router is quite weak when I use in another room. Called 100 and they try to reset this n that, n lastly when it did work (stable and connected wifi to devices), he said to keep trying other channels if it becomes unstable again.

Anyone got workaround for this?  It's unstable even after changing channels now..only connects n works properly when I'm nearby the wifi router.

Ps: I stay in a small condo, "unstable" room is 2 walls away from wifi router. Thx sifus!
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It is the stock router's limitation. I can't get full signal last time even in kitchen, like 2 walls away as well. smile.gif
I added a router to be AP or you can buy a new router. smile.gif
fruitie
post Feb 4 2016, 09:03 AM

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QUOTE(nikrizal @ Feb 4 2016, 01:33 AM)
I think Hypptv is compulsory for a year. The price for 50Mbps start at RM229 (RM242 with gst)

If you terminate prematurely, you'll need to pay the remaining months as penalty.
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Actually HyppTV must also stick to two years. I asked TM before if I can cancel after a year, they said cannot else my package will be terminated too.
fruitie
post Feb 4 2016, 10:36 AM

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QUOTE(aaz2082 @ Feb 4 2016, 10:21 AM)
I'm having some issues with my Unifi 30MB package's upload speed.

It's still at 5MB upload speed when tested using Speedtest.net, although there were posts that the upload speed has been upgraded to 10MB.

Any comments whether the 30MB Unifi package upload speeds are still being upgraded in batches, or it has been completed and all 30MB Unifi package subscribers are now enjoying 10MB upload speeds? Thanks.
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It is supposedly done by batches and I was surprised too when they announced on their website.
Anyway, it has been taken down two days ago so that indirectly tells you it is not completed yet. smile.gif
fruitie
post Feb 4 2016, 12:13 PM

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QUOTE(calvin @ Feb 4 2016, 11:45 AM)
as per https://tm.com.my/#/explore .. upload speed is back to original 30/5 and 50/10  blink.gif  rclxub.gif
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Yes, it has been taken off two days ago.

QUOTE(aaz2082 @ Feb 4 2016, 12:09 PM)
Thanks for the clarification. rclxms.gif
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Be patient. smile.gif
fruitie
post Feb 5 2016, 09:38 AM

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QUOTE(TheUndead @ Feb 5 2016, 09:08 AM)
I'm sorry if this is not the proper place to ask but I haven't logged in here for quite some time. What happened to Broadband User-2-User subforum?
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It has been revamped to only one section effective 1st Jan.
fruitie
post Feb 5 2016, 02:20 PM

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QUOTE(skypromas @ Feb 5 2016, 12:22 PM)
after subscribed Advance Unifi 30 , which is RM179/month , is the price fixed for lifetime or the price will revert to normal price (RM199/month) after 2 years ?
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At least for two years. After that nobody knows and I don't think I will still stick to 30Mbps after two years. laugh.gif
fruitie
post Feb 6 2016, 02:18 PM

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QUOTE(annas473 @ Feb 6 2016, 01:59 PM)
user posted image
user posted image
why so slow?  doh.gif
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LAN or WiFi?
fruitie
post Feb 6 2016, 06:00 PM

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QUOTE(annas473 @ Feb 6 2016, 02:27 PM)
LAN

user posted image

already log report using Customer Portal & Tweet @TMConnects

Problem notice since Friday Feb 5, 2016
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Then it's something wrong already. Have they responded to your tweet?
fruitie
post Feb 6 2016, 09:26 PM

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QUOTE(annas473 @ Feb 6 2016, 09:00 PM)
30mbps subscriber but giving me 10mbs service  doh.gif

Hopefully their site not wrongly configure my line setting  vmad.gif
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Even10 Mbps also doesn't make sense. Look at the upload speed. sweat.gif
fruitie
post Feb 7 2016, 12:30 AM

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QUOTE(annas473 @ Feb 6 2016, 10:45 PM)
I notice it on this Friday night while using HyppTV to stream. I thought its the app, but switch to Astro On The GO and Tonton also same.

Running speedtest make me surprise I have been cheated  vmad.gif
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Can complain and get compensated. I got mine when I upgraded to 10Mbps, they didn't upgrade my download speed but just upload speed. doh.gif
fruitie
post Feb 7 2016, 11:04 AM

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QUOTE(arslow @ Feb 7 2016, 08:22 AM)
So basically IT IS happening,  but its just taking some time to roll out to users, and it wasn't some sort of screw up on TM side that some people got higher upload speeds?

Would definitely be awesome if I could get 20mbps. Would be able to stream better from my NAS here on my singtel connection....
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It is happening, in fact the new upload speed was already published on their website earlier but taken off few days ago, probably they need more time to upgrade for all.
Most of us here already got the upgraded speed, even 50Mbps users got their upload speed upgraded to 20Mbps.
fruitie
post Feb 7 2016, 11:23 AM

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QUOTE(annas473 @ Feb 7 2016, 11:21 AM)
user posted image

they come to my house and change my router, done. Getting new RG4332  laugh.gif
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I'm also using RG4332, the WiFi signal is not that good. So I have another router as access point.
fruitie
post Feb 7 2016, 01:28 PM

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QUOTE(annas473 @ Feb 7 2016, 11:40 AM)
Owh, I just use this first. Btw, the 192.168.0.1 > Setup > WAN not there anymore.

Google-ing found obsolete info. Maybe their updating the os ver.

Planning to change the DNS
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I use WAN but forgot use which access.

QUOTE(jolmy @ Feb 7 2016, 11:50 AM)
Hmm, why don't you get one of the various Asus models?
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Spare router and don't want to waste much money.
fruitie
post Feb 7 2016, 01:51 PM

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QUOTE(Shinka @ Feb 7 2016, 01:34 PM)
Just now I tried to call tm on my upload speed as I'm on unifi advance 30 and my upload speed is only 5mbps.

The unifi person told me there has been an error and all upload speeds for unifi 30 has gone back to 5mbps?

It's even stated on their website.
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Just be patient, it will be updated soon. My upload speed has been increased since mid Nov and it is still there until today, I'm sure the CS doesn't know it will be standard soon.
fruitie
post Feb 7 2016, 11:54 PM

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QUOTE(Adam Laichi @ Feb 7 2016, 08:53 PM)
Hi,

idk if this is been asked before or not, but here goes.

Can anyone tell me why my internet speed on my laptop is much more slower than the connection on my phone? I'm using the unifi 30MB package.

Here are the speed on my phone
user posted image

and here are the speed on my laptop.
user posted image

I called the Unifi tech guy and he came over and checked and he said its something wrong with my laptop. Can anyone suggest a solution?

Thanks in advance and Happy CNY smile.gif
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Update network card driver. I had this issue on my new company's laptop too and until HP technicians can't fix for me, I fixed it myself. laugh.gif
fruitie
post Feb 11 2016, 12:08 PM

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QUOTE(poooky @ Feb 11 2016, 12:03 PM)
Is vip5 still available?? can't find any links for it on their website, but googling it yields  an older TM page on vip 5 at ~RM160 a month.

Also, if I don't want hypptv can I opt out of it?

Thanks
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VIP5 no longer being offered.
No, you cannot take without HyppTV.
fruitie
post Feb 11 2016, 02:26 PM

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QUOTE(icp @ Feb 11 2016, 02:08 PM)
ahh i see..so it is legit!
seems very tempting! u sure 169 include gst??? drool.gif
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Excludes GST la.

QUOTE(kebeckham7 @ Feb 11 2016, 02:12 PM)
user posted image
damn they give my 3mb download to upload. cry.gif
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laugh.gif Kesian. Well, the speed is considered very good. tongue.gif

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