So sorry to hear that. Like that also can one. Sigh. Hope from now on, everything goes smoothly.

I still had my free calls even though it is not in the bundle



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me too, still had the free call, the bundle list out just like yours. i guess the free call TM gave to us won't show in the bundle.

This post has been edited by calvinlaw510: Feb 26 2016, 09:03 PM

i need help! my unifi is suck! the reason is because the cable in the apartment need to change. but the problem, i called tm and they said that the cable inside the apartment is not under their issue. So now. what do i need to do ? I subscribe the 20mbps but the connection that i get is 2mbps. I CANT EVEN WATCH 480P YOUTUBE VIDEO BECAUSE OF THE PACKET LOST! this is suck!

Does "cable in the apartment" refer to the connection behind or after the standard wall outlet?

Woo, that sounds good.

cable inside the whole building. need to change.

cable inside the whole building. need to change.

is there anyway to complaint or write in official letter/email to someone to request for Unifi expansion to my area. here, the max i could get is only 1MBps

i have tried emailing to them, calling them, so far all i get is a standard reply. "call back after 3 months", "will keep you updated once there is coverage", so on and so forth.

anyone had the same experience that im going through??

kinda getting tired. zzzz....

This post has been edited by ham_revilo: Feb 26 2016, 11:16 PM

for that one you need to consult with your building management.

Haha.... that's so terrible, I arranged and settled so many of my work and request for return home for the installation, only to realized the installer can't reach me. I admit it was also my own fault for not go through all my details in the email properly.

I just went to TM Point to double-check my application, and confirmed all my particulars are correct, wish to hear from the contractor soon.

Hi, can I know how to configure the TM stock router (TRG212M) to be use as access point? Prefer to use my own Asus router as the main router. Thank you..

Try to get the building management involved.. I'd have to side with TM on this one.. Till it's rectified, best to downgrade your current plan and evaluate other options.

People have tried, but TM really won't expand until they are ready to. Till then, try to get as many others in your area to contact TM. From a business perspective, the expansion costs needs to be justifiable.. Aka.. Profits.

i have 50mbps. so far the ping is below 8ms

Hi all,

Regarding ping value for Unifi, since both Streamyx and Unifi are from the same provider, does their ping value the same? For online gaming, does Unifi any better than Streamyx?

Thanks!

In my experience, unifi is much better than streamyx. Much lower ping, less stutter and you benefit immensely from the higher upload bandwidth.

it will differ due to the technology use.... unifi is fiber and ping will be lower compare to streamyx... but go to others server outside malaysia, almost same but still unifi have much benefit compare to streamyx...

Anyone here setup Unifi VOIP before? Will be using TM supplied DLink DVG-5008S VOIP gateway with a 3rd party router. Is it just as simple as setting one of the ports on the router to VLAN 400? Any tips?

Does any1 having latency(FPS online game, not local) during daytime?


Pls ignore the destination....this is morning time around 9am.....


This is later on...11am?
Why?

I heard from sales people last time, if you can get at least 40 persons request the service, TM should expand to your area. If not, report to MCMC. Not sure it's true or not.

Request using residence assosiation is better.