No. what i'm asking is when you apply for upgrade on friday morning and you get in the next day. Did someone from telekom need to come down to your house or they just contact you to inform you the upgrade has been completed?

Oh, Nope. Only sent me an email saying upgraded please restart modem for 5mins.

Ok. Thanks for the info.

just need some confirmation regarding unifi installation.
if normal installation, just drill small hole for fiber cable enter my house, we will not need to pay anything to installer right?

early this week got email saying my installation appointment on 02 march, but today, someone call me tell installation will held on 22 feb.

I believe that's free..Installation Guide.

This post has been edited by voncrane: Feb 19 2016, 07:13 PM

I'm staying at condominium and I consider it quite noticeable upgrade from stock router

Cool , mind slightly let me know what's the advantage u can see ?

Basically, I torrent quite heavily. When I do, my in game ping usually spike up by 5-6 on stock but not for this router. I even get better ping than on stock router even when I'm not downloading anything.

Got call from TM again for the below package. Already took the plunge.

Unifi Advance Plan 30 + Ruby Pack RM179

Call Plan
FLAT RATE 20sen/minute to all Fixed lines and mobile nationwide.

1. Billing Procedure:
Billing breakdown upon activation is:
Internet package (RM169 - discount RM30 ) + (HyppTV) pack RM40 + pro rate + call usage + 6% GST.

2. Activation will take minimum 3 working days after processing. Customer has to reboot/restart the modem for 10 minutes after receiving the notification email.
3. Contract will be renewed and replaced with minimum subscription period of 24 months upon activation.
4. After 24 months, discount will be removed and the package price will be back to normal.
5. CPE warranty will be renewed for 12 months.
6. Internet access speed :
· Current internet speed: Download up to 5 Mbps and upload up to 5 Mbps.
· Internet speed upon activation: Download up to 30 Mbps and upload up to 5 Mbps.

7. Termination within contract will be penalized RM500.
8. [UniFi 50] Any downgrade will be charged RM200.
9. Downgrade to existing packages of Unifi is NOT allowed.
10. Early termination fee of HyppTV pack is (package price) x remaining months as a lump sum.
11. Swapping fee of HyppTV pack is RM5 (Aneka or Varnam only).
12. Existing Old pack of HyppTV shall convert to new pack. Any changes of pack, content may change depending on the pack. (Existing HyppTV pack users only)
13. Any termination of HyppTV pack is not allowed.
14. TM reserve the right to change, amend and/or delete there Terms and Conditions from time to time without prior notice.
15. All charges stated earlier are before 6% GST.
16. Relocation fee of RM300 will be waived upon relocation of UniFi service to new premises.

The promotion u get is RM179 (30mbps+Ruby pack included) but no voice call included ?

I got mine for RM179 (30mbps+voice call) , no Ruby pack . and I heard someone got offered for RM169 for 30mbps too , not sure if there's any Ruby or voice pack included in that 169 tho .

after upgrade, if planned to change ownership will it effect the rm30 discount?

At last my agent said port available for me (previously it was full) and installation will be made on 27 feb

In my 4 years on VIP5 package ...only used the phone line for 4-5 times...which includes calling TM 100 to report Internet problem...thus no call package is fine with me...

Not sure about you guys but found out the ruby pack on my VIP5 is available free to watch ...the channel are not bad...so Ruby it is for me...

Yeap. The same problem.

the price will revert back to normal after 24 month?

Hmm, so the catch for RM30 discount is only valid during contract period whereas many of us who signed up earlier and get the RM20 discount is forever until terminate or switch new plan.

To me, I just grab what it gives first and down the road, 2 years after that I will surely upgrade to higher speed. Probably in two years time, hopefully 30Mbps is considered slow.

Me signed up VIP5 in April 2014, upgraded to VIP 10 in Dec 2014 and upgraded again to 30Mbps in July 2015. By looking at the trend, looks like my next upgrade is coming soon.

I attended a dinner at Aloft KL Sentral just now and my Celcom LTE clocked over 80Mbps. Looking forward to 100 Mbps.

It will be great if TM offers us upgrades in future where we pay the same price for a higher speed.

E.g. if we are paying RM149 (including RM20 discount, excluding HyppTV pack) for 30Mbps now, perhaps 2 or 3 years down the road, we can upgrade to 50Mbps for RM149, but with 2 years contract renewed.

This will be a good deal, pay the same for higher speed.

But looking at the trend all this while, each time we upgrade, we definitely pay more than before... Just keep fingers crossed that this will happen one day!

Don't know if it's a joke or what but my speed today is ridiculous...



This is with Unifi Adv 30.

Call TM to reset ur port.