Anyone having unifi connection issue in Cheras area? Mine just disconnected but the hypp tv is working. Restarted the but and wifi router also the same.

TM called me again and trying to pursuade me to take up th 30/10 package for RM179 + Ruby package .... No change in existing hardware but will have warranty coverage renewed on the old hardwares whereby if rosak, they will honoured the replacement. Mind you my current vip5 package is more than 3 years already. Can take or wait for something better to come up?

Got call from TM again for the below package. Already took the plunge.

Unifi Advance Plan 30 + Ruby Pack RM179

Call Plan
FLAT RATE 20sen/minute to all Fixed lines and mobile nationwide.

1. Billing Procedure:
Billing breakdown upon activation is:
Internet package (RM169 - discount RM30 ) + (HyppTV) pack RM40 + pro rate + call usage + 6% GST.

2. Activation will take minimum 3 working days after processing. Customer has to reboot/restart the modem for 10 minutes after receiving the notification email.
3. Contract will be renewed and replaced with minimum subscription period of 24 months upon activation.
4. After 24 months, discount will be removed and the package price will be back to normal.
5. CPE warranty will be renewed for 12 months.
6. Internet access speed :
· Current internet speed: Download up to 5 Mbps and upload up to 5 Mbps.
· Internet speed upon activation: Download up to 30 Mbps and upload up to 5 Mbps.

7. Termination within contract will be penalized RM500.
8. [UniFi 50] Any downgrade will be charged RM200.
9. Downgrade to existing packages of Unifi is NOT allowed.
10. Early termination fee of HyppTV pack is (package price) x remaining months as a lump sum.
11. Swapping fee of HyppTV pack is RM5 (Aneka or Varnam only).
12. Existing Old pack of HyppTV shall convert to new pack. Any changes of pack, content may change depending on the pack. (Existing HyppTV pack users only)
13. Any termination of HyppTV pack is not allowed.
14. TM reserve the right to change, amend and/or delete there Terms and Conditions from time to time without prior notice.
15. All charges stated earlier are before 6% GST.
16. Relocation fee of RM300 will be waived upon relocation of UniFi service to new premises.

In my 4 years on VIP5 package ...only used the phone line for 4-5 times...which includes calling TM 100 to report Internet problem...thus no call package is fine with me...

Not sure about you guys but found out the ruby pack on my VIP5 is available free to watch ...the channel are not bad...so Ruby it is for me...

Finally got upgraded from VIP5 to U2U - 30Mbps + Ruby Pack for RM179





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