SP Setia? Please think twice. Poor workmanship. After defects rectification even worst. Those people are either sleeping or simply signing off defects without checking. Keep giving excuses in delaying defects rectification. Super poor after sales service.

dun mind tell me what's the project u bought?
just want to know more

haha I also spsetia buyer I chased for almost 2 yrs _++ every few weeks.. presistance
in end 3rd yr decided to fix repairs all my door frame rust
and wall pipe water leak

mind to share which project?

did they agree to bear all the cost?

yes why I pay?
jobless single parnent of 2

Glad to hear that..old time people say Setia was very good..nowadays, not anymore I think?

well... i would say people expectation these days also sky high la....
especially when they buy from big developers- they expect the quality top top nothc

Sounds like you are the one who will ignore all the defects when you bought a new house

no le, not like tat.
Defect is defect- will still put in the list to get it rectified.

anyway- is it a clause stating that developer need to act within XX days upon submitting of defects- failing which the owner can give a final notification, and thereafter appointing own contractors to fix the defects at developer cost.

yeah- it is a lot of hassle- just tat we should know our rights and if we bring this up to developer, it might make the move a little

this thing on defects fixing is.... developer will keep a tiny crew at site after VP. it is not cost efficient to have a large to do perform defects and they will be idle. Also the more crew, the faster they do, means owner will quickly find more defects for them to do.

with a small team, it is like which owner make more noise at the after sales will get attention first. We don't need to shout and bang table, we just need to be stern, write in formally and have a copy of each submission, resubmission with date stamp. Build a chronology to show the date of VP and each of the follow up, which officer you meet. that will help certainly.
Just remember not to be rude and lost ones temper- the service agent are human being afterall- face by the constrain and resources provided by management.

People's expectation were much simpler back then, my father's and grandfather's time, they just check if there are 4 walls, doors, windows and a roof.

Now purchasers are very informed and "kiasu", they will hire a professional inspector to check their units or they will come prepared with a whole set of defect checking tools (tapping rod, spirit level, hand square, torch light, measuring tape, etc). Of course there will be more defects than 20-30 years ago.

Totally agree with you. Dont need to be rude with customer service team. i quit customer service job from one of the reputable developer bcoz cannot tahan many purchasers very lansi. Bang table, humiliate customer service team, secretly record video during discussion and post in fb or whatsapp group and etc. Worst one are those slightly richer people. Those very rich wont bother so much.


i read many reports prepared by this so called professional inspector. Can reach 1000 items in the report. Even super minor dirt on wall which can be easily clean with plain water also can be clasified as defect. Maybe this is how they look 'professional'.

Yeah there are some purchasers really picky and like to make noise even for small defects, but, there are also developers that have bad build quality even famous one.

Back then the property's price also very cheap, not much options (paint, tiles, etc) also even when building house.

"Professional" inspector take money to do the job, ofc they will include every small small defects to prove they're doing their job

i----------------------------------------

This post has been edited by garygan: Nov 24 2021, 11:24 PM

Agree..knowing our rights and react according to it..overreact then we are the one getting stress

Agree that SP Setia quality really down the hill. House less than 5 years, crack line everywhere (even on the concrete ceiling). Roof concrete gutter water stagnant causing water leak into house, rain water seep through roof and drip to master bead room, water stagnant at backlane due to poor drainage design until becomes mold growing area, water leak to car porch ceiling and also the joint in between neighbor house.

mine too; they said it's becoz of the weather

mine too; they said it's becoz of the owner did not clean it.
as usual, everything it's non of their fault.

change in boss already, sure will go downhill le, their attitude after changed of ownership... i think new owners all felt it negatively already...

klang was heavily flooded yesterday. Wanna ask is there any flood in setia alam side?

Of course

Many areas are affected this round

Setia alam , klang, kapar, meru, klang sentral, bukit raja.

Atleast more than 14 hrs of raining

PERHATIAN: STATUS HUJAN SEMASA (SANGAT LEBAT)
di SELANGOR, Klang, 17/12/2021 18:00,
Telok Gong,
merekodkan bacaan hujan 109.5mm dalam masa 1 jam