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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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Maxis
post Nov 25 2015, 03:15 PM

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QUOTE(BlackKane @ Nov 25 2015, 02:13 PM)
I'm still receiving this kind of message everyday. please resolve it ASAP.
*
Hi BlackKane,

Please PM us your details as per below for further action.

Full name:
NRIC:
Mobile No:

Thank you
BlackKane
post Nov 25 2015, 04:09 PM

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QUOTE(Maxis @ Nov 25 2015, 03:15 PM)
Hi BlackKane,

Please PM us your details as per below for further action.

Full name:
NRIC:
Mobile No:

Thank you
*
already pm u all the info, hope can pls assist to resolve this issue asap notworthy.gif
shongilee
post Nov 25 2015, 04:40 PM

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QUOTE(Maxis @ Nov 24 2015, 04:18 PM)
Hi,

The service has been unsubscribed and blocked off your number.

Thank you.
*
Thanks for your quick respond. rclxms.gif notworthy.gif thumbup.gif
Maxis
post Nov 25 2015, 05:01 PM

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QUOTE(shongilee @ Nov 25 2015, 04:40 PM)
Thanks for your quick respond.  rclxms.gif  notworthy.gif  thumbup.gif
*
Hi shongilee,

You are most welcome biggrin.gif
lun0085
post Nov 26 2015, 06:44 AM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1038612394.

Thank you.
Maxis
post Nov 26 2015, 11:49 AM

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QUOTE(lun0085 @ Nov 26 2015, 06:44 AM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1038612394.

Thank you.
*
Hi,

The service has been cancelled and blocked off your number.

Thank you.
happygoat123
post Nov 26 2015, 02:16 PM

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QUOTE(Maxis @ Nov 23 2015, 03:52 PM)
Hi happygoat123,

Sincere apology on that matter. As at today, we have terminate and block the service subscription (23288) from your mobile number. Kindly monitor again.

Thank you
*
Dear Maxis,

Though you had assisted to terminate the subscription (23288) on my account, I still keep receiving the SMS from 23288!
Worst still is the latest SMS saying they will renewed the subscription soon! vmad.gif

Please re-check my account on the subscription termination status. DO terminate ALL the 23288 subscription from my account!
I wonder why this kind of simple instruction cannot be carried out effectively?

My Maxis account no. is 821960671 (affected phone no : 012-xxxx578)

Thank you.




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Maxis
post Nov 26 2015, 02:32 PM

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QUOTE(happygoat123 @ Nov 26 2015, 02:16 PM)
Dear Maxis,

Though you had assisted to terminate the subscription (23288) on my account, I still keep receiving the SMS from 23288!
Worst still is the latest SMS saying they will renewed the subscription soon! vmad.gif

Please re-check my account on the subscription termination status. DO terminate ALL the 23288 subscription from my account!
I wonder why this kind of simple instruction cannot be carried out effectively?

My Maxis account no. is 821960671 (affected phone no : 012-xxxx578)

Thank you.
*
Hi,

The services has been stopped and blocked off your number.

Thank you.
shongilee
post Nov 26 2015, 02:54 PM

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QUOTE(Maxis @ Nov 25 2015, 05:01 PM)
Hi shongilee,

You are most welcome  biggrin.gif
*
Dear Maxis,

I still receiving the same sms.
Didn't block at all... icon_question.gif
#Hotlink
post Nov 26 2015, 03:13 PM

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QUOTE(shongilee @ Nov 26 2015, 02:54 PM)
Dear Maxis,

I still receiving the same sms.
Didn't block at all...  icon_question.gif
*
Hi shongilee,

Based on checking the service has been bared and blocked for your number. Kindly monitor and revert.

Thank you
mooze
post Dec 1 2015, 11:11 AM

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From: Kuala Lumpur


Dear Maxis, I been receiving this subscription sms from 23238 about 'KPOP Mania' for no reason. Please unsuscribe/block the service and refund to my account. My phone number is 012312xxxx. I am not sure whether there are charges incurred due to this spam but please refund it as this my work number provided by company. Awaiting your reply.

-edited-

House Rules

This post has been edited by Maxis: Dec 1 2015, 12:38 PM


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Maxis
post Dec 1 2015, 12:40 PM

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QUOTE(mooze @ Dec 1 2015, 11:11 AM)
Dear Maxis, I been receiving this subscription sms from 23238 about 'KPOP Mania' for no reason. Please unsuscribe/block the service and refund to my account. My phone number is 012312xxxx. I am not sure whether there are charges incurred due to this spam but please refund it as this my work number provided by company. Awaiting your reply.

-edited-

House Rules
*
Hi,

The service has been cancelled and blocked off your number.

Thank you.
lun0085
post Dec 1 2015, 02:11 PM

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QUOTE(Maxis @ Nov 26 2015, 11:49 AM)
Hi,

The service has been cancelled and blocked off your number.

Thank you.
*
Thank you.

However, there's a new number "23288" which sending the same texts from 23238,

"RM0. Maxis Mobile Paper - Dewi http://mm.net.my/maxnet/wap/adewi To cancel, send STOP ADEWI to 23288"





Would you mind to block this number as well too? Thanks in advanced.
Maxis
post Dec 1 2015, 02:16 PM

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QUOTE(lun0085 @ Dec 1 2015, 02:11 PM)
Thank you.

However, there's a new number "23288" which sending the same texts from 23238,

"RM0. Maxis Mobile Paper - Dewi http://mm.net.my/maxnet/wap/adewi  To cancel, send STOP ADEWI to 23288"
Would you mind to block this number as well too? Thanks in advanced.
*
Hi,

The service has been cancelled and blocked off your number as per requested.

Thank you.
sillyboy
post Dec 2 2015, 03:13 PM

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From: MBPJ


Hi Maxis, my mum's Hotlink number has the same issue.
Can you please PM me for further action.
Maxis
post Dec 2 2015, 03:36 PM

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QUOTE(sillyboy @ Dec 2 2015, 03:13 PM)
Hi Maxis, my mum's Hotlink number has the same issue.
Can you please PM me for further action.
*
--PMed--
noric
post Dec 4 2015, 11:04 AM

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Hi Maxis,

Kindly remove mine too.

Regards,

Maxis
post Dec 4 2015, 04:19 PM

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QUOTE(noric @ Dec 4 2015, 11:04 AM)
Hi Maxis,

Kindly remove mine too.

Regards,
*
--PMed--
stevenlks
post Dec 7 2015, 11:48 AM

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Hi maxis please help me to remove the subscription also.
Maxis
post Dec 7 2015, 03:45 PM

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QUOTE(stevenlks @ Dec 7 2015, 11:48 AM)
Hi maxis please help me to remove the subscription also.
*
--PMed--

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