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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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BlackKane
post Nov 23 2015, 07:39 PM

New Member
*
Junior Member
10 posts

Joined: Sep 2010
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288.
On 23 Nov 2015, I receive a SMS spam from them and it charge me RM2 for receiving it.
The sms as following:

"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to23288."

I have never subscribe any of this kind of sms services nor click on any ads.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.
Perhaps you should consider auto blocking all this and banning these companies from taking advantage of this.

My Maxis account number is 804016913.

Thanks.
BlackKane
post Nov 25 2015, 02:13 PM

New Member
*
Junior Member
10 posts

Joined: Sep 2010
QUOTE(Maxis @ Nov 23 2015, 08:59 PM)
Hi BlackKane,

We have assist to cancel and block the SMS subscription for you. Kindly monitor and do revert back if issue persisting. In future, you also may send STOP ALL to the short code number to cancel the subscription.

Thank You
*
I'm still receiving this kind of message everyday. please resolve it ASAP.
BlackKane
post Nov 25 2015, 04:09 PM

New Member
*
Junior Member
10 posts

Joined: Sep 2010
QUOTE(Maxis @ Nov 25 2015, 03:15 PM)
Hi BlackKane,

Please PM us your details as per below for further action.

Full name:
NRIC:
Mobile No:

Thank you
*
already pm u all the info, hope can pls assist to resolve this issue asap notworthy.gif

 

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