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> Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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happygoat123
post Nov 23 2015, 02:49 PM

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Dear Maxis,

I received the same spam SMS from 23288 on 21-Nov-2015.
"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to 23288."

Immediately I called to Maxis careline 123 to block/unsubscribe the service on the same day.

I was told by CS representative that the 23288 service had been unsubscribed with immediate effect.

However, I still able to receive those MMS from 23288 until now!!! mad.gif

Kindly help to unsubscribe & block any SMS service from this number 23288.

My Maxis account number is 821960671


Thank you.


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Maxis
post Nov 23 2015, 03:40 PM

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QUOTE(RX-78-2 @ Nov 23 2015, 12:24 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238.
On 20 Nov 2015, I receive a SMS spam from them and it charge me RM2 for receiving it.
The sms as follwing:
"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to23288."

I have never subscribe any of this kind of sms services nor click on any WAP. Who will still use WAP nowadays?? And i rarely use SMS either.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.
My Maxis account number is 816613228

Thanks.
*
Hi RX-78-2,

Apology for such delay. We believed that you have contacted us for termination and there is no active subscription found.

Thank you

Maxis
post Nov 23 2015, 03:48 PM

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QUOTE(bob123456 @ Nov 23 2015, 12:57 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288.
On 23 Nov 2015, I receive a SMS spam from them and it charge me RM2 for receiving it.
The sms as following:

"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to23288."

I have never subscribe any of this kind of sms services nor click on any ads.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.
Perhaps you should consider auto blocking all this and banning these companies from taking advantage of this.

My Maxis account number is 809194111.

Thanks.
*
Hi bob123456,

We apologise for the delay of response. Upon checking, we believed that the service has been terminate as at today.

Thank you
Maxis
post Nov 23 2015, 03:52 PM

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QUOTE(happygoat123 @ Nov 23 2015, 02:49 PM)
Dear Maxis,

I received the same spam SMS from 23288 on 21-Nov-2015.
"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to 23288."

Immediately I called to Maxis careline 123 to block/unsubscribe the service on the same day.

I was told by CS representative that the 23288 service had been unsubscribed with immediate effect.

However, I still able to receive those MMS from 23288 until now!!!  mad.gif

Kindly help to unsubscribe & block any SMS service from this number 23288. 

My Maxis account number is 821960671
Thank you.
*
Hi happygoat123,

Sincere apology on that matter. As at today, we have terminate and block the service subscription (23288) from your mobile number. Kindly monitor again.

Thank you

BlackKane
post Nov 23 2015, 07:39 PM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288.
On 23 Nov 2015, I receive a SMS spam from them and it charge me RM2 for receiving it.
The sms as following:

"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to23288."

I have never subscribe any of this kind of sms services nor click on any ads.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.
Perhaps you should consider auto blocking all this and banning these companies from taking advantage of this.

My Maxis account number is 804016913.

Thanks.
Maxis
post Nov 23 2015, 08:59 PM

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QUOTE(BlackKane @ Nov 23 2015, 07:39 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288.
On 23 Nov 2015, I receive a SMS spam from them and it charge me RM2 for receiving it.
The sms as following:

"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to23288."

I have never subscribe any of this kind of sms services nor click on any ads.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.
Perhaps you should consider auto blocking all this and banning these companies from taking advantage of this.

My Maxis account number is 804016913.

Thanks.
*
Hi BlackKane,

We have assist to cancel and block the SMS subscription for you. Kindly monitor and do revert back if issue persisting. In future, you also may send STOP ALL to the short code number to cancel the subscription.

Thank You
raymond1989
post Nov 24 2015, 01:45 AM

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Dear Maxis,

I got a message from 23268 on 23/11/2015 that charge me RM2/week which I did not subscribe.

"RM2. (Excl. GST) Migrant Video: Successful reg.Access the video at http://mm.net.my/maxnet/migrantIndo2/ Charged RM2/week.To cancel send STOP MIG2 to 23268."

Please help me to terminate this service immediately and block this service in future as I didn't not subscribe and I won't subscribe any sort of service in my account.

H/P Number: 012-3xxx120
super macgyver
post Nov 24 2015, 09:25 AM

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Dear Maxis
I'm also have the same problem. Can you pls help to terminate the number 23288 as it is charging me rm2 for receiving it
andrewhinhin
post Nov 24 2015, 12:37 PM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My phone number is 012618xxx5.

Thanks.

This post has been edited by andrewhinhin: Nov 24 2015, 03:25 PM
ngeo88
post Nov 24 2015, 02:35 PM

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Dear Maxis,

My company business line all receiving these tricky Download and Content subscrib SMS , some number has been charged up to RM200, before my company MNP to Maxis these never happen number are 016-2166 xxx and 016-2133 xxx

Recently my privet number receive the " RM2 M-Novel Fantasi 23288 " sms as well, it happen when i just change my package to Data plan, all the while before this i never use data service. 012-389 xxxx

Thanks

This post has been edited by ngeo88: Nov 24 2015, 02:38 PM
shongilee
post Nov 24 2015, 03:40 PM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1165435627

Thanks.
Maxis
post Nov 24 2015, 04:12 PM

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QUOTE(raymond1989 @ Nov 24 2015, 01:45 AM)
Dear Maxis,

I got a message from 23268 on 23/11/2015 that charge me RM2/week which I did not subscribe.

"RM2. (Excl. GST) Migrant Video: Successful reg.Access the video at http://mm.net.my/maxnet/migrantIndo2/ Charged RM2/week.To cancel send STOP MIG2 to 23268."

Please help me to terminate this service immediately and block this service in future as I didn't not subscribe and I won't subscribe any sort of service in my account.

H/P Number: 012-3xxx120
*
QUOTE(super macgyver @ Nov 24 2015, 09:25 AM)
Dear Maxis
I'm also have the same problem. Can you pls help to terminate the number 23288 as it is charging me rm2 for receiving it
*
QUOTE(andrewhinhin @ Nov 24 2015, 12:37 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My phone number is 012618xxx5.

Thanks.
*
QUOTE(ngeo88 @ Nov 24 2015, 02:35 PM)
Dear Maxis,

My company business line all receiving these tricky Download and Content subscrib SMS , some number has been charged up to RM200, before my company MNP to Maxis these never happen number are 016-2166 xxx and 016-2133 xxx

Recently my privet number receive the " RM2 M-Novel Fantasi 23288 " sms as well, it happen when i just change my package to Data plan, all the while before this i never use data service. 012-389 xxxx

Thanks
*
Hi all,

Kindly PM the affected mobile number and the 5-digits short code for us to assist further.

Thank you.

Maxis
post Nov 24 2015, 04:18 PM

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QUOTE(shongilee @ Nov 24 2015, 03:40 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1165435627

Thanks.
*
Hi,

The service has been unsubscribed and blocked off your number.

Thank you.
shimmers
post Nov 24 2015, 05:14 PM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238. On 26 Sept 2015, I receive a SMS spam from them and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1092362845.

Please let me know why this will happen and what is your action about this scam!!!

Thank you.
shimmers
post Nov 24 2015, 05:26 PM

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so is this the new way maxis con money?
super macgyver
post Nov 24 2015, 05:50 PM

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QUOTE(Maxis @ Nov 24 2015, 04:12 PM)
Hi all,

Kindly PM the affected mobile number and the 5-digits short code for us to assist further.

Thank you.
*
already pm u all the info, hope can pls assist to resolve this issue asap notworthy.gif
Maxis
post Nov 24 2015, 07:54 PM

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QUOTE(shimmers @ Nov 24 2015, 05:14 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238. On 26 Sept 2015, I receive a SMS spam from them and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1092362845.

Please let me know why this will happen and what is your action about this scam!!!

Thank you.
*
Hi there!

We checked that there is no active subscription anymore for the shortcode. Kindly confirm us your mobile number & date you last received the SMS via PM for further assistance.

As for the why, the subscription is activated when there is a request from the sender's end. Eg: via SMS,external links/ads in websites, etc.

Thank you.
shimmers
post Nov 24 2015, 08:53 PM

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QUOTE(Maxis @ Nov 24 2015, 07:54 PM)
Hi there!

We checked that there is no active subscription anymore for the shortcode. Kindly confirm us your mobile number & date you last received the SMS via PM for further assistance.

As for the why, the subscription is activated when there is a request from the sender's end. Eg: via SMS,external links/ads in websites, etc.

Thank you.
*
PMed
marc
post Nov 25 2015, 02:11 PM

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Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238. This scam sms charge my bill Rm2 per week.


Thank you so much.

This post has been edited by marc: Dec 26 2015, 11:26 AM
BlackKane
post Nov 25 2015, 02:13 PM

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QUOTE(Maxis @ Nov 23 2015, 08:59 PM)
Hi BlackKane,

We have assist to cancel and block the SMS subscription for you. Kindly monitor and do revert back if issue persisting. In future, you also may send STOP ALL to the short code number to cancel the subscription.

Thank You
*
I'm still receiving this kind of message everyday. please resolve it ASAP.

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