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 Unsubscribe SMS Spam from 23238, Receive SMS Spam that cost me RM1

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Maxis
post Sep 27 2015, 03:18 PM

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QUOTE(1x2x @ Sep 27 2015, 01:14 AM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238. On 26 Sept 2015, I receive a SMS spam from them and it charge me RM1 for receiving it. 

Please help to unsubscribe/block and refund the money immediately.  According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 1544327776

Thank you.
*
Hi 1x2x,

We have terminated and blocked the said service upon the mobile number. Kindly revert back to us if you found the charges reflected in the upcoming statement. Apology for such inconvenience experience occurred.

Thank you
Maxis
post Sep 30 2015, 10:49 PM

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QUOTE(Silver Surfer @ Sep 30 2015, 06:08 PM)
hi maxis I have the same problem. Can you help me to terminate the number 23288 pls. It is charging me rm1 for receiving it
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-PMed-
Maxis
post Oct 5 2015, 04:40 PM

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QUOTE(Hello_Miko @ Oct 4 2015, 02:56 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238. On 3 October 2015, I receive a SMS spam from them and it charge me RM2 for receiving it. 

Please help to unsubscribe/block and refund the money immediately.  According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam.

My Maxis account number is 0128xxxx77

Thank you.

edited: phone number
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Hi Hello_Miko,

We have removed the subscription of the service 23238 from your number. RM2 will be refunded to your number as good will.

Thank you
Maxis
post Oct 5 2015, 09:41 PM

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QUOTE(catan76 @ Oct 5 2015, 06:32 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving it.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM1 WEEKLY for receiving such useless scam. vmad.gif

My Maxis account number is 804634681.

Thanks.
*
-PMed-
Maxis
post Oct 18 2015, 04:18 PM

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QUOTE(obk6260 @ Oct 18 2015, 02:23 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288. I received a SMS spam from them without any subscribe and it charge me RM1 for receiving.

RM0. Mobile Paper Dewi will be renewed on 2 days later unless cancelled @RM1/week (Excl. GST). To unsubscribe,send STOP ADEWI to 23288.
My Maxis number is 012xxxxx74

Thanks.

--edit mobile number--
*
Hi obk6260,

Sincere apology for such a delay in responding to you sad.gif

We have assist to terminate and block the service provider (23288) for the given mobile number.

Kindly contact us again once your upcoming statement generated with the said charges on the given mobile number.

Thank you

Maxis
post Oct 22 2015, 03:37 PM

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QUOTE(rjhong92 @ Oct 21 2015, 05:34 PM)
Dear Maxis,

I got the same message from 23288,

"RM0. Mobile Paper Dewi will be renewed on 2 days later unless cancelled @RM1/week (Excl. GST). To unsubscribe,send STOP ADEWI to 23288."

Please help me to terminate this service as I didn't not subscribe a thing in any of my account nor any sub accounts.

A/C Number: 800420069
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Hi,

Pls reply STOP ALL to the sender to stop the services. You should receive SMS notification once cancellation is successful.

Thank you.
Maxis
post Oct 23 2015, 10:43 AM

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QUOTE(rjhong92 @ Oct 22 2015, 10:41 PM)
Dear Maxis,

Alright I'd just sent the message to the operator, waiting for reply.

By the way, can I have some explanation on why does my account automatically subscribed to this services? Maxis trying to scam me?

Thank You.
*
Hi,

The activation can happen when the user tap or accidentally tap on the ads that appear in the app that was using.
There are 2 ways of activation. It's via SMS and WAP. TQ
Maxis
post Oct 26 2015, 08:30 PM

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QUOTE(1x2x @ Oct 26 2015, 06:24 PM)
Dear Maxis,

Just received my latest statement ... and it does charge me RM1 for receiving that sms.... cry.gif
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Hi 1x2x,

You refer to your upcoming statement for the mentioned charges.

Thank you
Maxis
post Oct 26 2015, 08:50 PM

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QUOTE(1x2x @ Oct 26 2015, 08:42 PM)
Did you mean it will only refund on my next month statement?
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Hi 1x2x,

It will reflect in your upcoming statement biggrin.gif

Thank you

Maxis
post Oct 30 2015, 11:44 AM

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QUOTE(freako @ Oct 29 2015, 11:24 PM)
Hi maxis,

Please unsubscribe and block 23238 for me, I have been receiving SMSes everyday and they have been charging me weekly for them.

Account Number: 1824822678

Thanks!
*
Hi freako,

We have assist to terminate and block the service provider (23288) of your account.

Kindly contact us again once your upcoming statement generated with the said charges on the given mobile number.

Thank you
Maxis
post Nov 3 2015, 03:20 PM

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QUOTE(joelriez @ Nov 3 2015, 11:27 AM)
Hi maxis,

Please unsubscribe and block 22810 for me, I have been receiving SMSes everyday and they have been charging me weekly for them.

Account Number: 1005273022

Thanks!
*
Hi,

We have deactivate the service upon all mobile number listed in the acccount (1005273022).

Thank you

Maxis
post Nov 11 2015, 04:21 PM

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QUOTE(Treepex @ Nov 11 2015, 02:06 PM)
sorry gonna tumpang this thread:

i start received this even tho i didnt apply/subscribe anything , please help me unsubscribe, thanks:

[RM2(Excl. GST).Gameloft Live in general:You just received a GL Live dollar to download your free game. Click: http://gloft.co/0899c321 To unsubscribe, send STOP GC to 22810.
*
--PMed--
Maxis
post Nov 16 2015, 03:10 PM

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QUOTE(shawn76 @ Nov 16 2015, 12:43 PM)
Hi,
I received this message and charged on my bills. I already replied the message STOP ADEWI and another message UNSUBSCRIBE to 23288. Before proceed messages always a message pop up that it may cause charge. what charge it suppose to mean?

Please help double check the cancellation and to get the refund if possible. My account is 831018759.

Thank you
*
Hi shawn76,

Upon checking, there's no such active subscription for your number. Do drop us a PM should you require any further assistance.

Thank you.
Maxis
post Nov 17 2015, 10:21 PM

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QUOTE(CK-Huang @ Nov 17 2015, 06:10 PM)
Dear Maxis,

I had same problem like others,
please help to unsubscribe & block any SMS service from this number 23288.

I had received few SMS spam from them and it charge me RM1 for receiving it.

My Maxis account number is 1334588660

Thank you very much.

Best regards,
CK-Huang
*
--PMed--
Maxis
post Nov 20 2015, 03:38 PM

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QUOTE(babylabbit @ Nov 20 2015, 01:53 PM)
pls stop msg from

23268 ! i am not paying for this !
acc number 816551758
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Hi babylabbit,

Please PM us the details needed below for our onward action.

Full name:
NRIC:
Maxis No effected:

Thank you
Maxis
post Nov 21 2015, 04:03 PM

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QUOTE(sirat82 @ Nov 21 2015, 03:52 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238. 

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.

My Maxis account number is 1260318678

Thank you.
*
Hi sirat82,

Upon checking, there is no active subscription (23238) found upon your mobile number. Nevertheless, we have barred the service from your mobile number to avoid future subscription.

Thank you
Maxis
post Nov 22 2015, 04:34 PM

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QUOTE(skumaran24 @ Nov 22 2015, 12:59 PM)
Hi facing same issue here. Please help to block.

RM2(Excl. GST).Gameloft Live in general:GL Live dollar received! You still have GL Live dollar at http://gloft.co/0899c321 To unsubscribe, send STOP GC to 22810.

My account no: 1088497829
*
--PMed--
Maxis
post Nov 23 2015, 03:40 PM

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QUOTE(RX-78-2 @ Nov 23 2015, 12:24 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23238.
On 20 Nov 2015, I receive a SMS spam from them and it charge me RM2 for receiving it.
The sms as follwing:
"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to23288."

I have never subscribe any of this kind of sms services nor click on any WAP. Who will still use WAP nowadays?? And i rarely use SMS either.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.
My Maxis account number is 816613228

Thanks.
*
Hi RX-78-2,

Apology for such delay. We believed that you have contacted us for termination and there is no active subscription found.

Thank you

Maxis
post Nov 23 2015, 03:48 PM

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QUOTE(bob123456 @ Nov 23 2015, 12:57 PM)
Dear Maxis,

Kindly help to unsubscribe & block any SMS service from this number 23288.
On 23 Nov 2015, I receive a SMS spam from them and it charge me RM2 for receiving it.
The sms as following:

"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to23288."

I have never subscribe any of this kind of sms services nor click on any ads.

Please help to unsubscribe/block and refund the money immediately. According to the sms content, it will charge me RM2 WEEKLY for receiving such useless scam.
Perhaps you should consider auto blocking all this and banning these companies from taking advantage of this.

My Maxis account number is 809194111.

Thanks.
*
Hi bob123456,

We apologise for the delay of response. Upon checking, we believed that the service has been terminate as at today.

Thank you
Maxis
post Nov 23 2015, 03:52 PM

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QUOTE(happygoat123 @ Nov 23 2015, 02:49 PM)
Dear Maxis,

I received the same spam SMS from 23288 on 21-Nov-2015.
"RM2. (Excl. GST) M-Novel Fantasi: Successul reg. You will be charged RM2.00/Week. 5-7 MMS/week. To cancel, send STOP AFANTASI3 to 23288."

Immediately I called to Maxis careline 123 to block/unsubscribe the service on the same day.

I was told by CS representative that the 23288 service had been unsubscribed with immediate effect.

However, I still able to receive those MMS from 23288 until now!!!  mad.gif

Kindly help to unsubscribe & block any SMS service from this number 23288. 

My Maxis account number is 821960671
Thank you.
*
Hi happygoat123,

Sincere apology on that matter. As at today, we have terminate and block the service subscription (23288) from your mobile number. Kindly monitor again.

Thank you


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