i can do it fast.

do give us template/format after you done it. I also wanna join spam complaint.

How to know +ve terminal at tip(inner) & -ve at ring(outer)?

how to upgrade is fastest and most convinient

does upgrading thru their main site work ?

https://www.tm.com.my/Home/broadband/unifi/...ply-online.aspx

That site only record customer detail like address and phone num, they will call u once the address u give them is in coverage.

The tm people still not call me yet..already give them my number to upgrade 50mbps from 20mbps..

Guys just asking....If i just upgrade will the hypptv decoder upgrade to a new one?

Hi, I'm existing 30Mbps too... Please share me the template to file the complaints if any1 have it. Thanks.

Check the label, like this

Oh..i see

Guys.. for those who just installed unifi at home for the package RM 210.94 please check with tm center your status. If in the system, your status is still pending @ process, U can still cancel your current subscription and subscribe the 179 package.

Just my 2 cent from a 5-days-unifi subscriber

Just got a call from TM Marketing and confirm upgrade to Unifi Advance Plan (30Mbps). Already upgrade to VIP10 in August and now upgrade to 30Mb Unifi Advance.

Still got my free calls TM to TM landline.
Free Aneka HyppTV
Same cost, means cost me nothing to upgrade.

VIP10 = Unifi Advance Plan 30Mbps = RM179

Wah, congratulations!

Hope to get free call in my package as well.

i opened a ticket through occ and ask them to call me to offer me the 30mb package, the ticket status is closed but nobody call me

waiting for them to call me too.

No equipment will be renewed for upgrade.

New equipment is only given for new registrations.

Just got call from tm. I will get discount rm20 for my unifi advance 30mbps. Nice girl call me to give this discount after i query about the promotion. And no contract will be renewed

U are upgrading from?

Standard electronic reply I think. Not sincere at all to their customers.

Complain MCMC / NCCC. :geram:

--------------------------------------


Dear Sir / Madam,

Thank you for contacting TM. Firstly, we would like to apologies for the late response.

Referring to your enquiry number 1-113xxxxxxxx regarding new price for Unifi Advance 30Mbps, we acknowledge your issue and we are truly apologize for the inconvenience caused. However, upon receiving a feedback from the respective department, please note that the new price for the Unifi Advance package is for new registration after 15th October 2015. We are deeply regret and apologize on the complication occurred.

For any further assistance or feedback, kindly e-mail us at help@tm.com.my. Alternatively, you can also contact TM at 100 and choose preferred language. For Telephony & Streamyx press 1 and 4 for "Sales & Product Enquiry". For Unifi press 2 and 4 for "Sales & Product Enquiry". Alternatively, you can also contact us via mobile at 1300-888-123 (call charges apply according to Telco provider).

We look forward to serve you better.

*Notes: Call charges is subjected to service provider terms and conditions


Regards,

Customer Service Support,
Telekom Malaysia.

www.tm.com.my