gg

In transit Today 22:24
[Cross-border] Due to the recent strict inspection of air-freight import parcels by the Malaysian Customs, the customs clearance time for inbound parcels has been extended, which may cause your order to be delayed by about 7 days. We are allocating resources to speed up the processing, so please be patient.

Yes i got same update. I believe they just update the status so people stop complaining everyday and contact them and they can buy time for another 7 days

This post has been edited by blackamikaze: Feb 6 2025, 11:28 PM

Mine still no update after 22nd says custom released. Talked to the customer human agent, as usual gv nonsense reply says what custom stuck, but I question my status shows custom released then only say due to backlop pending local courier to pick up. Yada yada yada...all bs

last week i escalated the issue to the customer service. they told me custom doing some inspection + is cny holiday so is severly delay.

i also bought some bigger item which i used sea shipping, it arrived early jan before cny despite the order is done later..

Any code discount?

how many here expecting air shipments still? Delayed for how long now?

Patut lah - salah vape


This post has been edited by N9484640: Feb 9 2025, 11:50 AM


Attached thumbnail(s)

22nd Jan package, status custom released yet still no update by ninja van.

Finally receive my parcel today that was stuck since 22Jan.

same, got my parcel today stuck since 22Jan

Which company is handling my delivery? The tracking only shows number.

Just guessing look like jnt...

must use the app then you can see our local tracking number

UPDATE: Fortunately they found the parcel and it's progressing now. Still, it's an unpleasant experience and I probably will not use it again for important items.



Fking hell flash express... possibly lost my parcel (monitor) worth RM2000. Yes I can get refund from Taobao but the item is sold out already and other shops higher price.

Should have used third party forwarder instead. usually get LEX but this time got flash express lottery, seriously laaaaa

This post has been edited by zellleonhart: Mar 6 2025, 01:54 PM

I've put together a complete list of tracking details for all Taobao purchases.
You can find the full list below, including direct links for online tracking.

CNMYA – KEX Express - https://my.kex-express.com/tracking
CNMYB – Best Express - https://www.best-inc.my/track
CNYMD – DHL eCommerce - https://ecommerceportal.dhl.com/track
CNMYF – Flash Express - https://www.flashexpress.my/fle/tracking
CNYMG – GDex - https://gdexpress.com/tracking/
CNMYJ - J&T Express - https://www.jtexpress.my/tracking
CNYMN – Ninja Van - https://www.ninjavan.co/en-my/tracking
TMYLE – Lazada Express - https://lex.com.my/

This post has been edited by sHawTY: Apr 24 2025, 05:18 PM

CNMYN can no longer be tracked in Ninja Van website eventhough it is definitely delivered by Ninja Van

Strange. Perhaps they changed the tracking number once it's arrived in Malaysia

No update

Anyone used any "forwarding" service like buymall before? Any recommendations?

CNMYJ also cannot already

This post has been edited by leezhijiang: Mar 25 2025, 12:14 PM

That’s an unusual tracking number—I’ve never seen a CNEM prefix before.
Yep, my suspicion was right—local couriers change the tracking number once they receive the parcel, making it much harder to track.

When your parcel arrives, could you check and let us know if this is true? I accidentally threw away the packaging after opening mine and forgot to confirm this beforehand.

This post has been edited by sHawTY: Mar 25 2025, 12:18 PM

Oops, actually there's indeed update. JnT will still use the same tracking number. The concern thing here is Cainiao sometimes will put false update which is not the actual status. Just verified using the tracking num of my parcel