Too bad, China long holiday resulted my parcel been delaying a lot.

I am doubting their efficiency. Technically it can be on its way to destination on the same night but they wait till 19/20 only fly to Malaysia.

Yes, I do facing the same issue. In fact if you note your tracking number.

By using for loop to increment the last digit of your tracking number by 1 for 10,000 times

Then call the API for DEXI tracking for all the tracking numbers

You will notice some of the parcel that consolidate later than you already arrived in the country, whereas yours still waiting for flight.

Mine already exceeded the promised shipping period, therefore I will make a dispute for late compensation

Depends. on your luck. Sometimes your parcel can be stuck for days or week at one stage until you started a big escalation.

Usually I will brute force all the possible range of tracking numbers to check if all the parcels in the same batch have the same status. If the rest of the parcels are moving, I will provide screenshot to the customer service and request for explanation.

Recently, my parcel cleared custom a week ago , but there was no movement despite multiple follow ups, and different parties are playing ball game with each other. So, I made report in Malaysian custom asking for explanation why they kept my parcel (because the delivery company claimed so). They really did go and investigate and police report was made because such claims are being made.

At the same time, I am firm with Taobao CS say that if I did not get my parcel by next day EOD, I will treat the parcel as lost and request for 2x the parcel value. They said OK. After the authorities are involved, my parcel suddenly appear in GDEX tracking website and in out of delivery status.

I not sure what actions or magic are taken by the police, or if police reports are being made. Customs just said that this is serious allegations where they will conduct investigation and make police report. What I know is my escalation made my parcel with no status update for 1 week direct appear in my front door the next evening.



I always wonder, why normal follow up will not resolve the issue and escalation is always needed to keep things moving.

I didn't make report. I just send email to custom department questioning why they "kept" my parcel because logistics company said so, ask me to chase customs or use the SISPA complain feature in

https://customs.spab.gov.my/


Then investigation will happened already.

Actually no, but you can bite them if you want to if your English literacy is very high. But I do think we really need to be firm and strong otherwise they will think we are easily to be bullied

CNMYJ also cannot already

This post has been edited by leezhijiang: Mar 25 2025, 12:14 PM

Oops, actually there's indeed update. JnT will still use the same tracking number. The concern thing here is Cainiao sometimes will put false update which is not the actual status. Just verified using the tracking num of my parcel