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 Taobao Global Direct Shipping - experiences?, The good and the bad

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blackamikaze
post Nov 24 2016, 05:59 PM

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im interested to buy something from Taobao, i just want to know which route will be faster to get the item? direct shipping or via 4px consolidated shipping
blackamikaze
post Nov 25 2016, 04:31 PM

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QUOTE(alucard89 @ Nov 24 2016, 08:45 PM)
Delivery time is pretty much the same actually.
Not so sure about prouter since I haven't try their service yet
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usually after we pay the forwarder, how long it takes for the item to fly out to Malaysia?
From what i Have read here, some of the forwarder take so many days to send out the item.. especially
when we use direct global shipping. Is it true?
blackamikaze
post Nov 29 2016, 04:59 PM

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QUOTE(alucard89 @ Nov 29 2016, 01:35 PM)
Sigh, my parcel from last week keep getting flight delayed

[attachmentid=8160212]

Anyone else getting this delay from dex?

Yet another order I just consolidate yesterday already arrived here and going thru customs
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damn... that is really stressful if it happen to me rclxub.gif
really hate to wait
blackamikaze
post May 9 2024, 12:34 PM

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hi how long usually it take for the items to arrive if use direct air shipping from taobao?

This post has been edited by blackamikaze: May 9 2024, 12:34 PM
blackamikaze
post May 24 2024, 02:48 PM

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QUOTE(tZZ @ May 24 2024, 01:42 PM)
It's been slower laterly. Roughly 7 to 9 days for KL address.
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Is it normal to get the tracking number cnmya for abx but still cant track in abx website? My item just clear Malaysia custom yesterday. So far no new update and abx website cant track
blackamikaze
post Nov 26 2024, 12:27 PM

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Does it normally take this long to clear custom? I saw most people clear custom on the same day

user posted image
blackamikaze
post Nov 26 2024, 12:56 PM

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QUOTE(leezhijiang @ Nov 22 2024, 03:57 PM)
Depends. on your luck. Sometimes your parcel can be stuck for days or week at one stage until you started a big escalation.

Usually I will brute force all the possible range of tracking numbers to check if all the parcels in the same batch have the same status. If the rest of the parcels are moving, I will provide screenshot to the customer service and request for explanation.

Recently, my parcel cleared custom a week ago , but there was no movement despite multiple follow ups, and different parties are playing ball game with each other. So, I made report in Malaysian custom asking for explanation why they kept my parcel (because the delivery company claimed so). They really did go and investigate and police report was made because such claims are being made.

At the same time, I am firm with Taobao CS say that if I did not get my parcel by next day EOD, I will treat the parcel as lost and request for 2x the parcel value. They said OK. After the authorities are involved, my parcel suddenly appear in GDEX tracking website and in out of delivery status.
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How to brute force tracking number to get the same batch?

blackamikaze
post Nov 26 2024, 02:50 PM

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QUOTE(LiQuID2 @ Nov 26 2024, 01:48 PM)
Looks like you r more impatient than me haha. Just 1 day..give it another 2 days if no movement only start complain to cs. Mine stuck 6 days already and the cs kept renew their 48 hours response. But everyday they will keep update...dont know is automated msg or what
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Haha, because i try the brute force the tracking number, and found out certain tracking that arrived same time as me already send to the recipient by today
blackamikaze
post Nov 28 2024, 02:12 AM

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QUOTE(LiQuID2 @ Nov 28 2024, 01:30 AM)
Till today no movement after custom clearance. Cs only know how to say they are checking and keep delaying. This is first time i buy from taobao.
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I think its already pass the estimated date and u can request for refund right, also yours it seems also under gdex. Same like that fella that email custom about the issue
blackamikaze
post Dec 13 2024, 03:21 PM

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Have anyone still have issue with gdex delivery from taobao lately? Last month got issue with gdex that take too long to pickup the item from custom.
blackamikaze
post Dec 26 2024, 12:00 AM

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QUOTE(v3688e @ Dec 19 2024, 12:58 PM)
There's a new local courier, CNMYLJ - J&T

The local tracking websitev
https://www.jtexpress.my/tracking
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Nice. Jnt is good at my area. Lately most of my item assigned to ninja
blackamikaze
post Jan 24 2025, 12:37 PM

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my item arrive and clear custom since 22 morning, but no movement at all until now. assign to ninja, usually the item will be pickup by ninja at night. I try to check all the tracking batch, and found more than 10k tracking for ninja never move / update since 22 january. Looks like ninja already on holiday since 22 january for some reason
blackamikaze
post Jan 25 2025, 02:39 PM

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QUOTE(DoragonHunter @ Jan 25 2025, 02:05 AM)
Brute forcing the tracking number indicates anything on or after 22 Jan basically getting stuck at "Custom Clearance Completed". Called NinjaVan and they have told us Cainiao has not put in the reservation for NinjaVan to collect package to final destination.
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Yes i believe because maybe cainio staff already start holiday. Not sure how cainiao operate here. Maybe they actually in china and gave the instructions from there? Then if that the case, it does make sense if the instructions already stop because of holiday.



This post has been edited by blackamikaze: Jan 25 2025, 02:40 PM
blackamikaze
post Jan 25 2025, 02:41 PM

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QUOTE(cheehan @ Jan 24 2025, 11:26 PM)
Mind one stuck at cleared custom at 22 Jan 5pm until now.
One stuck at delivery facility teluk intan from 22 Jan 9am until now.
Both using shitty KEX express former name ABX express.
Kex express from teluk intan 2.1 ratings Google reviews.😡😡 Almost all bad comments and now this branch already closed and using agents to deliver.Contact KEX customer services say this branch have too many parcels to deliver (Really????).
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I also have other order that assign to kek and arrived yesterday. I believe this one will also will be struck until cainiao staff start working again after cny
blackamikaze
post Jan 28 2025, 12:34 AM

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QUOTE(bumblebee88 @ Jan 25 2025, 11:33 PM)
My parcel also stuck after custom clearance on the 22nd. No movement until today. Tracking is CNMYJ. J&T? 🤔 I thought my parcel had some problem so I complained to Taobao CS and they said they will expedite but still no movement. They never mention anything about holiday. Guess our parcels have to celebrate together in custom. 😭It better be safe and not lost after CNY.
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Yes, a bit worried on how they want to manage backlog after cny
blackamikaze
post Jan 28 2025, 03:14 PM

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QUOTE(x0angelus0x @ Jan 28 2025, 02:43 PM)
user posted image

No movement after the 23rd. And which courier is TMYLE001013856. Can’t track anything at all.
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TMYLE is Lazada Express
blackamikaze
post Jan 28 2025, 04:36 PM

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QUOTE(x0angelus0x @ Jan 28 2025, 04:08 PM)
Still show up nothing sad.gif
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of course bro, all the shipping movement under cainiao stop moving since 22 January because they already on leave for CNY, i believe they will only be back working next week after CNY.
blackamikaze
post Feb 4 2025, 12:34 PM

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QUOTE(cheehan @ Feb 3 2025, 11:28 PM)
OMG,still stuck at cleared custom from 22 Jan until now....🫣😱
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I also have 1 items arrived on 24th still stuck under kek. While the one under ninja that arrive on 22th already received last week friday. I try to brute force the batch number that assign under kek, i think more than 100k parcel still stuck. What piss me off, they cleared the item that arrive after 26th first instead of clearing backlog. Really top KEK
blackamikaze
post Feb 4 2025, 12:36 PM

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QUOTE(ray123 @ Feb 4 2025, 12:34 PM)
Kastam is one thing, but Cainiao also needs to inform the local courier to arrange for the pickup, based on a reply on the previous page.
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They already start working since last week. Because i already received item that assign to ninja last friday. But the one under kek, doesn't move at all.
blackamikaze
post Feb 4 2025, 08:48 PM

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QUOTE(cfyong2020 @ Feb 4 2025, 07:02 PM)
Mine still stuck after kastam clearance since 22nd Jan, pending pick up. Talk to the customer care been assigned to ninjavan. But until now no pick up
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I think they got so many back log, not sure how long it will take all the backlogs. Maybe 1 month?

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