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 Taobao Global Direct Shipping - experiences?, The good and the bad

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tZZ
post Jan 16 2018, 11:25 AM

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Using direct shipping. My shipping status is now 【国际】送关 but 国际配送单号:is empty. Anyone knows how long it takes for that field to be updated ?

tZZ
post Oct 25 2018, 09:48 AM

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Guys, there's no updates to my parcel since tuesday. The last update was custom clearance completed in china. Usually the package would arrive to Malaysia the next day. Who should i contact to check on this ? This is direct air shipment.

2018-Oct-23Tues.00:20:00【跨境】您的包裹从集运仓发出,开始发往目的地。
15:00:00【跨境】您的包裹CHINA清关中。
17:30:00【跨境】出口CHINA报关完成。

This post has been edited by tZZ: Oct 25 2018, 09:49 AM
tZZ
post Oct 26 2018, 09:56 PM

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QUOTE(wtw0911 @ Oct 25 2018, 12:16 PM)
Are you sure that the package will usually arrive the next day after custom clearance completed in China? I would say I normally expect the package to arrive at my doorstep on the fifth day after it is sent out from the warehouse in China
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yes.
tZZ
post Jan 8 2019, 11:15 PM

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China local SF courier tracking says the my package has reached the taobao warehouse.
However taobao warehouse says it did not receive it.
Have already alerted the seller.
Anyone faced this before ? Not sure what to do next.

The taobao tracking is stuck at 【大陆】您的包裹已到达集运仓。
There is no 【大陆】您的包裹已由中通集运仓库签收.
tZZ
post Jun 30 2020, 02:11 PM

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i noticed there's no longer any direct shipping option available.
tZZ
post Jul 7 2020, 08:12 PM

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QUOTE(pilot123 @ Jun 24 2020, 01:38 PM)
Gg d like this. Still waiting till now 12th June arrival scan.

*** thx for yr share on the courier details ***
YES i called them both my packages are with them !
1 is 41kg the other is 92kg they said it's at subang ware hse & will make arrangements to deliver or i can go self collect. will see how it goes.
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How much did you pay for the 92KG shipping ?
tZZ
post Sep 27 2020, 10:37 PM

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Anyone has experience shipping speakers via taobao sea shipping ? Customer service are split between yes and no.
tZZ
post Oct 30 2020, 06:20 PM

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QUOTE(alvin ong @ Oct 30 2020, 12:44 PM)
parcel arrived warehouse on the 24th October. till today still not processed by warehouse yet. anyone facing the same issue?
[attachmentid=10660526]
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This is a common problem I face whenever the local delivery company is SF. They never follow the cainiao warehouse process to check in the items, so it doesn't get signed in.
Just chat with cainiao service and they can help to check.


tZZ
post Nov 2 2020, 01:15 AM

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QUOTE(toet @ Oct 30 2020, 11:18 PM)
How to chat with cainiao bro?
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On the App, click on shipped parcel and you'll see a headphone icon on the top right. Click that.
tZZ
post Sep 13 2021, 04:53 PM

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I noticed that taobao has moved or has a new warehouse in Hangzhou for parcel consolidations for shipping. Previously all my parcels would be consolidated at Guangzhou.
First impressions the sign in of parcels are quicker than Guangzhou.
tZZ
post Sep 22 2021, 12:08 PM

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My air shipped items are also stuck in customs clearing process for the past few days. Hopefully it'll be cleared soon.
tZZ
post Oct 5 2021, 12:04 AM

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Has anyone got sst taxed by customs before when using direct air shipping?
I’m getting this warning below.


user posted image
tZZ
post Oct 5 2021, 04:53 PM

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QUOTE(tZZ @ Oct 5 2021, 12:04 AM)
Has anyone got sst taxed by customs before when using direct air shipping?
I’m getting this warning below.
user posted image
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Anyone ?
tZZ
post Nov 8 2023, 07:56 PM

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QUOTE(liquidsny @ Dec 25 2022, 07:11 PM)
Anyone bought expensive item around 2k using direct shipping kena tax before?
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Did you get custom tax ? Were you using direct air shipping ?
tZZ
post May 24 2024, 01:41 PM

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QUOTE(tZZ @ Oct 5 2021, 04:53 PM)
Anyone ?
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To share : So I recently bought an item which was above the RM500 threshold and had it shipped via taobao direct shipping. I did not encounter any tax.
tZZ
post May 24 2024, 01:42 PM

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QUOTE(blackamikaze @ May 9 2024, 12:34 PM)
hi how long usually it take for the items to arrive if use direct air shipping from taobao?
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It's been slower laterly. Roughly 7 to 9 days for KL address.
tZZ
post Aug 9 2024, 11:32 AM

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QUOTE(RoyBlue @ Aug 8 2024, 11:00 PM)
Guys,

Need some help - I've ordered a few things from taobao. recently and so far no movement since then.

I see the tracking info shows [KEX] - would that be KEX express?

user posted image

Have tried checking with KEX but they say they do not have any such parcel - can't seem the find the KEX tracking ID anywhere.

It's been 6 days since that status but not moving.
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Just have to wait patiently. It'll take 2 to 3 weeks for KL.
It took longer for the package to be delivered in KL then for it to reach from China.

This post has been edited by tZZ: Aug 9 2024, 12:16 PM
tZZ
post Aug 21 2024, 01:04 PM

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Concur. TMYLE is definitely Lazada delivery.
tZZ
post Feb 6 2025, 01:32 PM

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Same here. Ninja van tracking. Arrived on 22Jan, no updates since then. Didn't even go through customer inspection stage.
tZZ
post Feb 13 2025, 03:06 PM

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Finally receive my parcel today that was stuck since 22Jan.

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