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 Taobao Global Direct Shipping - experiences?, The good and the bad

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sHawTY
post Jun 12 2019, 08:36 PM

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I'm buying lots of things from Taobao & because of that, I am unable to get direct shipping
I can only get the 2nd option as per the screenshot below

Anyone has any experience with the 2nd option?
How does it work? How do we pay the warehouse?

user posted image
sHawTY
post Jun 13 2019, 03:04 PM

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QUOTE(lyc1982 @ Jun 13 2019, 01:15 PM)
2nd option means you pay for the item price first

when the item reaches the warehouse, taobao will prompt you to make 2nd payment for shipping to msia
Thank you for answering bro, 1 more question
What happened if I want to cancel the purchase once it reaches the warehouse? Can I get my money back or am I forced to pay for the shipping to Malaysia anyway?
sHawTY
post Jun 14 2019, 05:07 PM

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QUOTE(lyc1982 @ Jun 14 2019, 04:08 PM)
you still have option to cancel the purchase when it reached the warehouse, and get the refund
Alamak, lambat reply LOL laugh.gif already divided the purchase so I can get direct shipment
Thank you anyway, I shall use this knowledge for future purchases

Another question, is consolidated shipping cheaper than separating the purchases to get direct shipping?
sHawTY
post Jun 14 2019, 07:11 PM

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QUOTE(vernon91 @ Jun 14 2019, 06:45 PM)
Generally, yes.

For directly shipping u need to pay minimum of RMB17.5 for each item depending on the actual weight

for air consolidate shipping, first KG RMB26.0  and then RMB11.0 for sub-sequence 500g
Noted, will keep this in mind for future purchases biggrin.gif
sHawTY
post Jun 17 2019, 01:23 PM

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Anyone knows how long will it take for Alipay to refund our money to the credit card?
1 of my purchase was rejected by the warehouse because of the size
It's only 4x1 Meter PETG tube sweat.gif

Another purchase I requested for refund myself because the seller is rude when talking in chat and refused to ship my item
Submitted refund request since Saturday but the status still unchanged (seller already approved the refund request though)
sHawTY
post Jun 24 2019, 10:00 PM

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Guys, I have 12000 TMall points, how do I spend them? sweat.gif

Tried to redeem voucher but couldn't find a way to do it
What's the biggest TMall voucher I can get?
sHawTY
post Jun 24 2019, 10:02 PM

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QUOTE(chiucheng @ Jun 21 2019, 02:18 PM)
Hi guys, can i combine 2 batch of taobao orders into one round of consolidated air shipping? because after i order an item, only i rmb need to order something else...
If the seller hasn't shipped out yet, you can just speak to the seller to cancel the purchase and submit refund request
If the seller has already shipped, you can't
sHawTY
post Jun 25 2019, 10:24 PM

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Hundreds of purchases from Taobao, this is the first time I saw "Airline security Cleared" in the tracking status of DEX-i / GDex
And because of that, the shipment hasn't moved for 2 days sweat.gif

2 of my purchases is like this doh.gif
Anyone else having the same issue?

user posted image

This post has been edited by sHawTY: Jun 25 2019, 10:24 PM
sHawTY
post May 22 2020, 10:18 AM

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Everyone should avoid buying from Taobao for now. Both through sea & air. Hold of your purchase until 1st July
Not taobao's fault, it's our local courier's fault. GDex, Skynet & ABX is having a huge parcel overload

My direct shipment has been cleared from customs since 14 May but there is still no record in GDex tracking

This also applies to Shopee local purchases as well, avoid J&T at all costs
Only DHL Ecommerce is reliable for now. They used to have issues during the the first 3 weeks of MCO but after that they managed to resolve their issues already & all of my EHL Ecommerce parcel was delivered within 2 - 3 working days

For J&T, my parcel was shipped from Kepong on 4 May, but they only managed to deliver my parcel yesterday (21 May)
For DHL Ecommerce, my parcel was shipped from Penang on 18 May then it was delivered to me on 20 May
sHawTY
post May 22 2020, 11:15 AM

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QUOTE(culain99 @ May 22 2020, 10:30 AM)
Too late for me. 3x shopee parcel out of china from 15th no update, 2x lazada global from china also no update, 1x taobao 3rd party shipper suppose to ship out yesterday dunno how...
Yep, I made that mistake as well, didn't think things through, should've waited until the MCO is over

Shopee China parcel shouldn't have any issue, all my overseas shipping through Shopee always arrive within 7 - 10 working days
Not sure about Lazada as I haven't bought anything from Lazada since a year ago because Lazada prices is always higher than Shopee & nowadays it's very hard to get free shipping in Lazada
sHawTY
post May 22 2020, 04:51 PM

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QUOTE(JimJim228 @ May 22 2020, 04:35 PM)
DHL also got issues.
I orders something from shoppe on 11th seller post out at 12th. But DHL only updates on 16th. Funny part is the item already at KL 16th takes 5 days to arrive KL > KL
Read my previous post properly
I did say DHL also had some issues previously during the first 3 weeks of MCO

But now they are good again, only takes 2 - 3 working days for delivery
sHawTY
post May 22 2020, 11:31 PM

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QUOTE(wongyuhao @ May 22 2020, 06:54 PM)
Saw GDEX posted this on their FB page, want to cover their own asses?
Not entirely true
I've been to several courier companies warehouse because the company that I work for provide fleet tracking services for them, they are definitely having parcel overload & not enough drivers to go around
Several courier companies tried to hire more drivers but the government rule said for anyone to carry lots of parcel in their vehicles, they need to have both GDL license & a company registered van
Those freelance / part time drivers can only carry a limited number parcels at a time

QUOTE(ShadowFiendZXC @ May 22 2020, 10:02 PM)
even june still congested?  ohmy.gif
Probably
sHawTY
post May 23 2020, 12:22 AM

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QUOTE(Nub! @ May 23 2020, 12:17 AM)
Some item can by track from dex I
Eh? Those item that you can't track in Dex-i is not using CNYMG numbers?

This post has been edited by sHawTY: May 23 2020, 12:22 AM
sHawTY
post May 23 2020, 08:36 PM

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1 of my 3 parcel from Taobao finally appeared in GDex tracking, now waiting for the other 2 parcels
Funny thing is, all 3 of them cleared Customs on the same day

It"s okay, I believe the other 2 should appear in the next 1 - 4 working days
sHawTY
post May 27 2020, 11:17 AM

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In the past, whenever I buy anything above RM1K (not 1000 Yuan), I was able to get Taobao to use DHL Ecommerce instead of GDex. Although that was 2 years ago
Nowadays, even for something that costs above RM2K, I'm still getting GDex

Anyone still able to get Taobao to ship through DHL Ecommerce?
sHawTY
post May 27 2020, 11:33 AM

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Just spoke to Cainiao customer service, cannot choose courier sweat.gif
sHawTY
post May 27 2020, 12:48 PM

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QUOTE(vernon91 @ May 27 2020, 12:18 PM)
No, i think they assigned randomly, but I used to get DHL a lot, but recently orders for Air shipping are all GDex
Dem. I still have a few stuff that I need to buy from China that's not available locally sweat.gif
sHawTY
post May 27 2020, 08:00 PM

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2 of my 3 parcels is trackable now in GDex. 1 parcel per day, their warehouse is definitely overloaded with parcels, so just have to be patience I guess
sHawTY
post May 27 2020, 11:27 PM

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QUOTE(saladseed @ May 27 2020, 08:13 PM)
hmmmm... i only get the sea shipping option when i check out
Either ithat item is to big or maybe you bought huge quantity
What did you buy anyway? Can share the link?

This post has been edited by sHawTY: May 27 2020, 11:28 PM
sHawTY
post May 28 2020, 11:01 PM

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2 of my 3 parcel just arrived today
The third parcel still untraceable in GDex tracking sweat.gif

All 3 parcels was released from the Customs on the same day

Anyone here managed to get a refund for a lost parcel? Just wondering how difficult is the process hmm.gif

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