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 Taobao Global Direct Shipping - experiences?, The good and the bad

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trespasser
post May 21 2020, 09:25 PM

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QUOTE(pejakb @ May 10 2020, 04:36 AM)
dunno why my item stuck at China custom clearance since 6th of may.no update till now. anyone facing same issue?
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Facing similar issues as well. 15th package stuck at China custom clearance until now. Its just normal goods and via official sea shipping channel some more.

If for some reason cant clear I rather they let me know, refund me the shipping cost and I go find third party instead.
pejakb
post May 22 2020, 06:08 AM

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QUOTE(trespasser @ May 21 2020, 09:25 PM)
Facing similar issues as well. 15th package stuck at China custom clearance until now. Its just normal goods and via official sea shipping channel some more.

If for some reason cant clear I rather they let me know, refund me the shipping cost and I go find third party instead.
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me already received on 20th . How about u?
sHawTY
post May 22 2020, 10:18 AM

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Everyone should avoid buying from Taobao for now. Both through sea & air. Hold of your purchase until 1st July
Not taobao's fault, it's our local courier's fault. GDex, Skynet & ABX is having a huge parcel overload

My direct shipment has been cleared from customs since 14 May but there is still no record in GDex tracking

This also applies to Shopee local purchases as well, avoid J&T at all costs
Only DHL Ecommerce is reliable for now. They used to have issues during the the first 3 weeks of MCO but after that they managed to resolve their issues already & all of my EHL Ecommerce parcel was delivered within 2 - 3 working days

For J&T, my parcel was shipped from Kepong on 4 May, but they only managed to deliver my parcel yesterday (21 May)
For DHL Ecommerce, my parcel was shipped from Penang on 18 May then it was delivered to me on 20 May
culain99
post May 22 2020, 10:30 AM

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QUOTE(sHawTY @ May 22 2020, 10:18 AM)
Everyone should avoid buying from Taobao for now. Both through sea & air. Hold of your purchase until 1st July
Not taobao's fault, it's our local courier's fault. GDex, Skynet & ABX is having a huge parcel overload

My direct shipment has been cleared from customs since 14 May but there is still no record in GDex tracking

This also applies to Shopee local purchases as well, avoid J&T at all costs
Only DHL Ecommerce is reliable for now. They used to have issues during the the first 3 weeks of MCO but after that they managed to resolve their issues already & all of my EHL Ecommerce parcel was delivered within 2 - 3 working days

For J&T, my parcel was shipped from Kepong on 4 May, but they only managed to deliver my parcel yesterday (21 May)
For DHL Ecommerce, my parcel was shipped from Penang on 18 May then it was delivered to me on 20 May
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Too late for me. 3x shopee parcel out of china from 15th no update, 2x lazada global from china also no update, 1x taobao 3rd party shipper suppose to ship out yesterday dunno how...

zz287963
post May 22 2020, 10:58 AM

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QUOTE(culain99 @ May 22 2020, 10:30 AM)
Too late for me. 3x shopee parcel out of china from 15th no update, 2x lazada global from china also no update, 1x taobao 3rd party shipper suppose to ship out yesterday dunno how...
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My Lazada Global update, ordered on 5th May.
The latest update shown back to facility of cainiao, but it should be Ninjavan. I checked Ninjavan tracking system it is with them now.
I ordered from Laz Mall, and been frequently contacted them for updates.


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sHawTY
post May 22 2020, 11:15 AM

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QUOTE(culain99 @ May 22 2020, 10:30 AM)
Too late for me. 3x shopee parcel out of china from 15th no update, 2x lazada global from china also no update, 1x taobao 3rd party shipper suppose to ship out yesterday dunno how...
Yep, I made that mistake as well, didn't think things through, should've waited until the MCO is over

Shopee China parcel shouldn't have any issue, all my overseas shipping through Shopee always arrive within 7 - 10 working days
Not sure about Lazada as I haven't bought anything from Lazada since a year ago because Lazada prices is always higher than Shopee & nowadays it's very hard to get free shipping in Lazada
JimJim228
post May 22 2020, 04:35 PM

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QUOTE(sHawTY @ May 22 2020, 10:18 AM)
Everyone should avoid buying from Taobao for now. Both through sea & air. Hold of your purchase until 1st July
Not taobao's fault, it's our local courier's fault. GDex, Skynet & ABX is having a huge parcel overload

My direct shipment has been cleared from customs since 14 May but there is still no record in GDex tracking

This also applies to Shopee local purchases as well, avoid J&T at all costs
Only DHL Ecommerce is reliable for now. They used to have issues during the the first 3 weeks of MCO but after that they managed to resolve their issues already & all of my EHL Ecommerce parcel was delivered within 2 - 3 working days

For J&T, my parcel was shipped from Kepong on 4 May, but they only managed to deliver my parcel yesterday (21 May)
For DHL Ecommerce, my parcel was shipped from Penang on 18 May then it was delivered to me on 20 May
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DHL also got issues.
I orders something from shoppe on 11th seller post out at 12th. But DHL only updates on 16th. Funny part is the item already at KL 16th takes 5 days to arrive KL > KL

sHawTY
post May 22 2020, 04:51 PM

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QUOTE(JimJim228 @ May 22 2020, 04:35 PM)
DHL also got issues.
I orders something from shoppe on 11th seller post out at 12th. But DHL only updates on 16th. Funny part is the item already at KL 16th takes 5 days to arrive KL > KL
Read my previous post properly
I did say DHL also had some issues previously during the first 3 weeks of MCO

But now they are good again, only takes 2 - 3 working days for delivery
wongyuhao
post May 22 2020, 06:54 PM

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https://www.facebook.com/ntv7mandarinnews/v...I0ODgzNDU0NDE4/

Saw GDEX posted this on their FB page, want to cover their own asses? maybe... but gives an idea of what ppl have been saying with the warehouse overload
ShadowFiendZXC
post May 22 2020, 10:02 PM

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QUOTE(sHawTY @ May 22 2020, 10:18 AM)
Everyone should avoid buying from Taobao for now. Both through sea & air. Hold of your purchase until 1st July
Not taobao's fault, it's our local courier's fault. GDex, Skynet & ABX is having a huge parcel overload

My direct shipment has been cleared from customs since 14 May but there is still no record in GDex tracking

This also applies to Shopee local purchases as well, avoid J&T at all costs
Only DHL Ecommerce is reliable for now. They used to have issues during the the first 3 weeks of MCO but after that they managed to resolve their issues already & all of my EHL Ecommerce parcel was delivered within 2 - 3 working days

For J&T, my parcel was shipped from Kepong on 4 May, but they only managed to deliver my parcel yesterday (21 May)
For DHL Ecommerce, my parcel was shipped from Penang on 18 May then it was delivered to me on 20 May
*
even june still congested? ohmy.gif
sHawTY
post May 22 2020, 11:31 PM

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QUOTE(wongyuhao @ May 22 2020, 06:54 PM)
Saw GDEX posted this on their FB page, want to cover their own asses?
Not entirely true
I've been to several courier companies warehouse because the company that I work for provide fleet tracking services for them, they are definitely having parcel overload & not enough drivers to go around
Several courier companies tried to hire more drivers but the government rule said for anyone to carry lots of parcel in their vehicles, they need to have both GDL license & a company registered van
Those freelance / part time drivers can only carry a limited number parcels at a time

QUOTE(ShadowFiendZXC @ May 22 2020, 10:02 PM)
even june still congested?  ohmy.gif
Probably
Nub!
post May 23 2020, 12:05 AM

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Some item I got it by today gdex.

Some can't be tracked. And some still in console inbound. All purchase around mid of may
extreem
post May 23 2020, 12:15 AM

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QUOTE(Nub! @ May 23 2020, 12:05 AM)
Some item I got it by today gdex.

Some can't be tracked. And some still in console inbound. All purchase around mid of may
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got update on tracking at gdex?
Nub!
post May 23 2020, 12:17 AM

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QUOTE(extreem @ May 23 2020, 12:15 AM)
got update on tracking at gdex?
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Some item can by track from dex I. Some not. Nothing from gdex



This post has been edited by Nub!: May 23 2020, 12:19 AM
sHawTY
post May 23 2020, 12:22 AM

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QUOTE(Nub! @ May 23 2020, 12:17 AM)
Some item can by track from dex I
Eh? Those item that you can't track in Dex-i is not using CNYMG numbers?

This post has been edited by sHawTY: May 23 2020, 12:22 AM
Nub!
post May 23 2020, 12:38 AM

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QUOTE(sHawTY @ May 23 2020, 12:22 AM)
Eh? Those item that you can't track in Dex-i is not using CNYMG numbers?
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It is.. all started in CNMYG

However I use 4px go tracked it it shows another item and is heading somewhere I don't know in China.

But in taobao, it says malaysia Kastam cleared on 17. So maybe some error or same tracking number I don't know.




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sHawTY
post May 23 2020, 08:36 PM

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1 of my 3 parcel from Taobao finally appeared in GDex tracking, now waiting for the other 2 parcels
Funny thing is, all 3 of them cleared Customs on the same day

It"s okay, I believe the other 2 should appear in the next 1 - 4 working days
13th
post May 23 2020, 08:58 PM

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I received my parcel today in the nick of time before the holidays. Yay! Stuck since 15 May, just moved on Thursday, Friday, and delivery today 🙆
Sammi97 P
post May 24 2020, 09:25 PM

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QUOTE(Sammi97 @ May 20 2020, 11:42 PM)
Good luck to all of us my parcel stuck at console inbound scanned since 7 May till now Gdex also cannot track. Said invalid.
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Update... Never check the tracking for few days cuz lost hope already but then when i check today, GDEX updated my parcel movement !! At least it hasn’t gone missing haha


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UchihaDareNial
post May 25 2020, 05:50 PM

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Still no update cry.gif

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