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 Taobao Global Direct Shipping - experiences?, The good and the bad

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UchihaDareNial
post May 20 2020, 02:30 AM

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Does anyone know how long does this GDEX will pick up these 2 items of mine?

There are currently 2 more items coming (my customer's items), but since mine obviously arrived first, I don't know why it still not yet moved (2 days passed already)

For 5 years I have been using taobao, and this is first time my item delayed so much when it arrived in Malaysia (I understand when Taobao side ship my item late because high volume of parcels). Usually when it arrived in Malaysia and after console inbound, the next day my item will be picked up by GDEX and forwarded to my area GDEX, but now it hasn't move a bit (I went to GDEX fb page, and lots of people having the same issue)

user posted image

cry.gif cry.gif
teamloks
post May 20 2020, 02:49 AM

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pkp+raya combo i think mine stuck 5 day already with same status
KuzumiTaiga
post May 20 2020, 04:35 AM

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QUOTE(melcurious @ May 19 2020, 04:05 PM)
If you taobao for few years, for West Malaysia there are two periods every year really cannot touch or someone must be patient. Unless you are willing to pay expensive commercial rates.

1) During the month of Ramadan --> Unless the parcel reach Malaysia at the early start of Ramadan
2) Somewhere between from Nov 11 until like CNY --> I said somewhere between Nov 11 because if your parcel loaded to airplane like on 11 - 15 Nov or sea shipment can reach Malaysia port like Nov 11. Customs clerance is fast enough.  Then you will be able to escape the sales gimmick Single sales Nov 11. Large amount parcels will start to flood to the couriers. 

After so many years, the same stories are still the same. Our Malaysia companies are still not able to solve this.
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I bought a huge 1.3CBM light via sea shipping during 11.11. Surprisingly arrived by 28th at my doorstep. lol
Wasabee P
post May 20 2020, 09:00 AM

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QUOTE(vernon91 @ May 19 2020, 06:42 PM)
1st part - Seller to warehouse - depending seller location, usually 1 to 3 days
2nd part - warehouse to China Port = depending on the ship arrival time + custom clearance, usually around 3 to 7 days
3rd part - China Port to Port Klang - usually around 5 days
4th part - Port Klang to Courier - depending on container sorting+ custom clearance + courier pickup = usually 5 days
5th part - Courier to You - usually 1 to 3 days

This is my experience on normal schedule within 2 to 3 weeks will reach, but now MCO+ covid-19 and etc, definitely longer  icon_idea.gif

This order (item pre-order):
[attachmentid=10496281]
So far never experienced this, bought few item over RM500, server motherboard close to 1K
CNMYGxxx , G is Gdex so just check on Gdex site same tracking number

CNMYDxxx, D is DHL, there is few more i cant rmb
+ Any long holiday in China
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Thank you so much for your info!
Luckily, the status have been changed to 'intransit to destination' today.
Hopefully can get before Raya sweat.gif
alexander3133
post May 20 2020, 09:44 AM

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Good luck to all.

Mine almost waited for 2 weeks from custom clearance.

Attached Image
vernon91
post May 20 2020, 11:50 AM

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QUOTE(alexander3133 @ May 20 2020, 09:44 AM)
Good luck to all.

Mine almost waited for 2 weeks from custom clearance.

Attached Image
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pretty much expected one, now raya season + covid-19, a lot of international parcel got stuck at KLIA hub due to reduction of flights, lots of parcel to process
ian31
post May 20 2020, 01:18 PM

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My sea shipment just picked up by ABX. Question now how long will it take ABX to deliver it haha
culvers
post May 20 2020, 01:33 PM

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QUOTE(UchihaDareNial @ May 20 2020, 02:30 AM)
Does anyone know how long does this GDEX will pick up these 2 items of mine?

There are currently 2 more items coming (my customer's items), but since mine obviously arrived first, I don't know why it still not yet moved (2 days passed already)

For 5 years I have been using taobao, and this is first time my item delayed so much when it arrived in Malaysia (I understand when Taobao side ship my item late because high volume of parcels). Usually when it arrived in Malaysia and after console inbound, the next day my item will be picked up by GDEX and forwarded to my area GDEX, but now it hasn't move a bit (I went to GDEX fb page, and lots of people having the same issue)

user posted image

cry.gif  cry.gif
*
Mine also stuck at console inbound since 14th.
UchihaDareNial
post May 20 2020, 04:45 PM

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QUOTE(culvers @ May 20 2020, 02:33 PM)
Mine also stuck at console inbound since 14th.
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Seems like lots of others are affected too...
Nub!
post May 20 2020, 05:53 PM

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QUOTE(UchihaDareNial @ May 20 2020, 02:30 AM)
Does anyone know how long does this GDEX will pick up these 2 items of mine?

There are currently 2 more items coming (my customer's items), but since mine obviously arrived first, I don't know why it still not yet moved (2 days passed already)

For 5 years I have been using taobao, and this is first time my item delayed so much when it arrived in Malaysia (I understand when Taobao side ship my item late because high volume of parcels). Usually when it arrived in Malaysia and after console inbound, the next day my item will be picked up by GDEX and forwarded to my area GDEX, but now it hasn't move a bit (I went to GDEX fb page, and lots of people having the same issue)

user posted image

cry.gif  cry.gif
*
Having the same issue, similar date as well.
Sammi97 P
post May 20 2020, 11:42 PM

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Good luck to all of us my parcel stuck at console inbound scanned since 7 May till now Gdex also cannot track. Said invalid.
wongyuhao
post May 20 2020, 11:52 PM

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QUOTE(Sammi97 @ May 20 2020, 11:42 PM)
Good luck to all of us my parcel stuck at console inbound scanned since 7 May till now Gdex also cannot track. Said invalid.
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same here, expecting to get after Raya at this point
Sammi97 P
post May 21 2020, 12:03 AM

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QUOTE(wongyuhao @ May 20 2020, 11:52 PM)
same here, expecting to get after Raya at this point
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I was so afraid my parcel has gone missing and then i found out everyone is facing the same issue lol.

Anyway, I just read some comments on gdex fb page and apparently someone contacted GDEX and they say china packages will only be sorted on first week of June gg. Don’t know real or not la haha


Attached thumbnail(s)
Attached Image
JimJim228
post May 21 2020, 12:53 AM

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QUOTE(Sammi97 @ May 21 2020, 12:03 AM)
I was so afraid my parcel has gone missing and then i found out everyone is facing the same issue lol.

Anyway, I just read some comments on gdex fb page and apparently someone contacted GDEX and they say china packages will only be sorted on first week of June gg. Don’t know real or not la haha
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Wah like that if lost how??
Xakiox
post May 21 2020, 08:21 AM

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In April, my dex-i agent told me there will be 1 week delay from Malaysia's side (gdex), but now almost 3 weeks still waiting lol.

As for dpe express, my other 2 parcel using skynet (used sea & air freight) ordered in April already arrived in early May
13th
post May 21 2020, 12:31 PM

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May I know the latest update below means transfer to GDEX already or not?

2020-May-15Fri.
14:27:00【跨境】您的包裹已到达目的地国家(地区)
15:53:00【跨境】包裹目的地清关中。
15:54:00【跨境】包裹目的地清关完成。

2020-May-20Wed.
23:25:48【跨境】物流商揽收成功
Xakiox
post May 21 2020, 12:41 PM

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QUOTE(JimJim228 @ May 21 2020, 12:53 AM)
Wah like that if lost how??
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Max compensation from gdex is RM200 unless have insurance if I remember correctly
JimJim228
post May 21 2020, 01:49 PM

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QUOTE(Xakiox @ May 21 2020, 12:41 PM)
Max compensation from gdex is RM200 unless have insurance if I remember correctly
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🤦‍♂️😖
JimJim228
post May 21 2020, 02:02 PM

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QUOTE(13th @ May 21 2020, 12:31 PM)
May I know the latest update below means transfer to GDEX already or not?

2020-May-15Fri.
14:27:00【跨境】您的包裹已到达目的地国家(地区)
15:53:00【跨境】包裹目的地清关中。
15:54:00【跨境】包裹目的地清关完成。

2020-May-20Wed.
23:25:48【跨境】物流商揽收成功
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Don't think so. Bcoz haven't clearance from msia side. Only mentioned arrive msia
mcdeck
post May 21 2020, 02:16 PM

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QUOTE(UchihaDareNial @ May 20 2020, 02:30 AM)
Does anyone know how long does this GDEX will pick up these 2 items of mine?

There are currently 2 more items coming (my customer's items), but since mine obviously arrived first, I don't know why it still not yet moved (2 days passed already)

For 5 years I have been using taobao, and this is first time my item delayed so much when it arrived in Malaysia (I understand when Taobao side ship my item late because high volume of parcels). Usually when it arrived in Malaysia and after console inbound, the next day my item will be picked up by GDEX and forwarded to my area GDEX, but now it hasn't move a bit (I went to GDEX fb page, and lots of people having the same issue)

user posted image

cry.gif  cry.gif
*
I think our items are in the same container. nod.gif

Mine have been there with same status at the same date as yours. Looks like GDex is having issue on delivering our goods. A pretty good luck to those who have their parcels managed by other courier services.

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