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Taobao Global Direct Shipping - experiences?, The good and the bad
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wongyuhao
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May 25 2020, 06:44 PM
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New Member
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QUOTE(Sammi97 @ May 24 2020, 09:25 PM) Update... Never check the tracking for few days cuz lost hope already but then when i check today, GDEX updated my parcel movement !! At least it hasn’t gone missing haha same date as you but still no movement, i'm just gonna continue to lose hope
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sHawTY
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May 27 2020, 11:17 AM
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In the past, whenever I buy anything above RM1K (not 1000 Yuan), I was able to get Taobao to use DHL Ecommerce instead of GDex. Although that was 2 years ago Nowadays, even for something that costs above RM2K, I'm still getting GDex
Anyone still able to get Taobao to ship through DHL Ecommerce?
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sHawTY
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May 27 2020, 11:33 AM
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Just spoke to Cainiao customer service, cannot choose courier
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vernon91
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May 27 2020, 12:15 PM
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Not bad mah during this kind of season, still very fast as usual for air shipping Just received my package
This post has been edited by vernon91: May 27 2020, 12:53 PM
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vernon91
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May 27 2020, 12:18 PM
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QUOTE(sHawTY @ May 27 2020, 11:17 AM) In the past, whenever I buy anything above RM1K (not 1000 Yuan), I was able to get Taobao to use DHL Ecommerce instead of GDex. Although that was 2 years ago Nowadays, even for something that costs above RM2K, I'm still getting GDex Anyone still able to get Taobao to ship through DHL Ecommerce? No, i think they assigned randomly, but I used to get DHL a lot, but recently orders for Air shipping are all GDex
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adamw
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May 27 2020, 12:32 PM
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QUOTE(sHawTY @ May 27 2020, 11:17 AM) In the past, whenever I buy anything above RM1K (not 1000 Yuan), I was able to get Taobao to use DHL Ecommerce instead of GDex. Although that was 2 years ago Nowadays, even for something that costs above RM2K, I'm still getting GDex Anyone still able to get Taobao to ship through DHL Ecommerce? Using DHL very high chance of getting tax. Gdex if not because of warehouse "burst" service is good. Always received SMS before they deliver. **Note Courier by Air price back to normal starting today This post has been edited by adamw: May 27 2020, 12:34 PM
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vernon91
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May 27 2020, 12:41 PM
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QUOTE(adamw @ May 27 2020, 12:32 PM) Using DHL very high chance of getting tax. Gdex if not because of warehouse "burst" service is good. Always received SMS before they deliver. **Note Courier by Air price back to normal starting today  ya they always sms before delivery Did they made any announcement on this? I only saw they lowered the price for sea shipping starting tmr evening
https://www.facebook.com/Cainiaoglobal.Taob...?type=3&theaterThis post has been edited by vernon91: May 27 2020, 12:42 PM
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sHawTY
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May 27 2020, 12:48 PM
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QUOTE(vernon91 @ May 27 2020, 12:18 PM) No, i think they assigned randomly, but I used to get DHL a lot, but recently orders for Air shipping are all GDex Dem. I still have a few stuff that I need to buy from China that's not available locally
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idoblu
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May 27 2020, 12:54 PM
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I encountered a really weird seller. Before buying, I communicated very well with the seller. Once paid, I got a tracking number but items did not get send out. PM seller but no replies. After 2 weeks, still no movement on the courier picking up the items. In the end, I cant help but cancel and asked for refund.
I cant understand why a seller would want to go thru the trouble and get nothing but a bad reputation. I really no luck buying from Taobao
Maybe you sifus can give me some insight as to why
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teamloks
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May 27 2020, 01:44 PM
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QUOTE(idoblu @ May 27 2020, 12:54 PM) I encountered a really weird seller. Before buying, I communicated very well with the seller. Once paid, I got a tracking number but items did not get send out. PM seller but no replies. After 2 weeks, still no movement on the courier picking up the items. In the end, I cant help but cancel and asked for refund. I cant understand why a seller would want to go thru the trouble and get nothing but a bad reputation. I really no luck buying from Taobao Maybe you sifus can give me some insight as to why rip seller get wuhaned
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adamw
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May 27 2020, 01:44 PM
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QUOTE(idoblu @ May 27 2020, 12:54 PM) I encountered a really weird seller. Before buying, I communicated very well with the seller. Once paid, I got a tracking number but items did not get send out. PM seller but no replies. After 2 weeks, still no movement on the courier picking up the items. In the end, I cant help but cancel and asked for refund. I cant understand why a seller would want to go thru the trouble and get nothing but a bad reputation. I really no luck buying from Taobao Maybe you sifus can give me some insight as to why Some sellers do not sent to warehouse. I kena twice, keep chasing no reply. Then chat with him ask me inititate refund because they don't sent to warehouse
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adamw
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May 27 2020, 01:46 PM
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QUOTE(vernon91 @ May 27 2020, 12:41 PM) ya they always sms before delivery Did they made any announcement on this? I only saw they lowered the price for sea shipping starting tmr evening
https://www.facebook.com/Cainiaoglobal.Taob...?type=3&theaterMine from Agent but rest of them should follow soon. Business back to normal in China but volume is low.
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melcurious
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May 27 2020, 02:23 PM
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New Member
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QUOTE(idoblu @ May 27 2020, 12:54 PM) I encountered a really weird seller. Before buying, I communicated very well with the seller. Once paid, I got a tracking number but items did not get send out. PM seller but no replies. After 2 weeks, still no movement on the courier picking up the items. In the end, I cant help but cancel and asked for refund. I cant understand why a seller would want to go thru the trouble and get nothing but a bad reputation. I really no luck buying from Taobao Maybe you sifus can give me some insight as to why If you can read Mandarin and not using tb official forwarder, ask the forwarder of your choice to give the delivery address version not to have so call the "sensitive word" eg "west malaysia warehouse", "international warehouse" etc. TB integrated forwarder delivery address has such word. One of the computer keyboard that i purchased last year won't send to forwarder too. It is clearly stated on the tb seller page. I used 3rd party forwarder warehouse does not have such wording. It is like normal china office address
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idoblu
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May 27 2020, 03:16 PM
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QUOTE(adamw @ May 27 2020, 01:44 PM) Some sellers do not sent to warehouse. I kena twice, keep chasing no reply. Then chat with him ask me inititate refund because they don't sent to warehouse  no wor, not send to taobao warehouse
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idoblu
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May 27 2020, 03:18 PM
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QUOTE(melcurious @ May 27 2020, 02:23 PM) If you can read Mandarin and not using tb official forwarder, ask the forwarder of your choice to give the delivery address version not to have so call the "sensitive word" eg "west malaysia warehouse", "international warehouse" etc. TB integrated forwarder delivery address has such word. One of the computer keyboard that i purchased last year won't send to forwarder too. It is clearly stated on the tb seller page. I used 3rd party forwarder warehouse does not have such wording. It is like normal china office address im using ezship agent. but if they wont send to so and so, at least reply me and tell me. before i ordered, the guy/gal I pm with really superb and helped me. suddenly silent pulak  oh and the item i bought also taken off. maybe they no stock, but at least can tell me. the seller only have a handful of products. Before I purchase, I already tell him/her my plan to get them. really strange This post has been edited by idoblu: May 27 2020, 03:20 PM
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adamw
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May 27 2020, 03:26 PM
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QUOTE(idoblu @ May 27 2020, 03:16 PM) no wor, not send to taobao warehouse Where you sent to then?
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idoblu
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May 27 2020, 03:54 PM
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QUOTE(adamw @ May 27 2020, 03:26 PM) ezship warehouse seller wants to play me i guess, i think need to wait 5 days to get auto-cancel and refund if seller does not dispute the cancellation anyway, i just ordered from another seller.
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adamw
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May 27 2020, 04:16 PM
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QUOTE(idoblu @ May 27 2020, 03:54 PM) ezship warehouse seller wants to play me i guess, i think need to wait 5 days to get auto-cancel and refund if seller does not dispute the cancellation anyway, i just ordered from another seller. As long as warehouse address some sellers won't sent. Doesn't matter TB or others. They won't dispute, refund is quite fast for me. Normally within few hours. This post has been edited by adamw: May 27 2020, 04:17 PM
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JimJim228
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May 27 2020, 04:36 PM
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Getting Started

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✌ 16th May nite buy arrives today.
Before delivery GDex got sms alert
"Hi Customer, GD EXPRESS rider will be delivering your shipment "
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