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 Taobao Global Direct Shipping - experiences?, The good and the bad

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alucard89
post May 14 2017, 10:50 PM

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QUOTE(wtw0911 @ May 14 2017, 10:47 PM)
Added video recording in my previous reply

For the alert, it is beep sound together with the visual display.
It will beep once for speed limit and display the speedlimit according to the signboard on the dashcam for a few seconds
For stop and go traffic, it will beep twice and display a traffic light logo

Yup GPS is only external that's why it is saying no GPS in my video.
*
Thanks for the video samples
How much would an external gps for papago cost?
Btw, it only goes 60fps for 720p only?

This post has been edited by alucard89: May 14 2017, 10:53 PM
wtw0911
post May 14 2017, 11:03 PM

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QUOTE(alucard89 @ May 14 2017, 10:50 PM)
Thanks for the video samples
How much would an external gps for papago cost?
Btw, it only goes 60fps for 720p only?
*
Not sure how much is it for the external GPS module. Do let me know if you know the price. I am thinking if I should get one
1080p @ 30fps
X3RXUS
post May 15 2017, 11:37 AM

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QUOTE(wtw0911 @ May 14 2017, 10:21 PM)
Nope no problem with custom for both shipments
Cool. Can tell me which courier you use and how long the parcel reach you?

Jegane
post May 15 2017, 12:04 PM

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my brother in law just received his package from direct taobao, and the items inside all missing with empty boxes and only 1 bag. What should he do? I asked him to go through an agent before, he pandai2 go direct taobao pulak, now this shit. How ar?
lyc1982
post May 15 2017, 12:27 PM

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QUOTE(Jegane @ May 15 2017, 12:04 PM)
my brother in law just received his package from direct taobao, and the items inside all missing with empty boxes and only 1 bag. What should he do? I asked him to go through an agent before, he pandai2 go direct taobao pulak, now this shit. How ar?
*
i believe his case is rare...as myself have used TGDS all the time without issues

chat with TGDS agent online to get it sorted out
wtw0911
post May 15 2017, 12:46 PM

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QUOTE(X3RXUS @ May 15 2017, 11:37 AM)
Cool. Can tell me which courier you use and how long the parcel reach you?
*
I used TGDS which is ZTO and it arrives in around 1 week time
Jegane
post May 15 2017, 12:48 PM

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QUOTE(lyc1982 @ May 15 2017, 12:27 PM)
i believe his case is rare...as myself have used TGDS all the time without issues

chat with TGDS agent online to get it sorted out
*
I somewhat believe his items are stolen by the kastam, becoz he says the boxes seems opened and repack before. almost RM1.5k there. sad.gif
X3RXUS
post May 15 2017, 12:50 PM

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QUOTE(wtw0911 @ May 15 2017, 12:46 PM)
I used TGDS which is ZTO and it arrives in around 1 week time
*
I see. Thanks.
tvcat
post May 15 2017, 01:01 PM

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QUOTE(Jegane @ May 15 2017, 12:48 PM)
I somewhat believe his items are stolen by the kastam, becoz he says the boxes seems opened and repack before. almost RM1.5k there. sad.gif
*
why have to blame kastam??
that package only went through kastam all the way from china?
Jegane
post May 15 2017, 02:25 PM

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QUOTE(tvcat @ May 15 2017, 01:01 PM)
why have to blame kastam??
that package only went through kastam all the way from china?
*
I mean that should be the only time the package would be opened up during transit init? or else who would know whats in there?
alucard89
post May 15 2017, 09:58 PM

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QUOTE(wtw0911 @ May 14 2017, 11:03 PM)
Not sure how much is it for the external GPS module. Do let me know if you know the price. I am thinking if I should get one
1080p @ 30fps
*
Saw this external gps

Is it compatible with papago 388 any other papago using external gps?

Just read the comment, works with gs388

This post has been edited by alucard89: May 15 2017, 10:06 PM
wtw0911
post May 15 2017, 11:16 PM

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QUOTE(Jegane @ May 15 2017, 12:04 PM)
my brother in law just received his package from direct taobao, and the items inside all missing with empty boxes and only 1 bag. What should he do? I asked him to go through an agent before, he pandai2 go direct taobao pulak, now this shit. How ar?
*
Update us on how it goes please

QUOTE(alucard89 @ May 15 2017, 09:58 PM)
Saw this external gps

Is it compatible with papago 388 any other papago using external gps?

Just read the comment, works with gs388
*
Just thought of something. A dashcam with GPS will then shows the driving speed on the video and a video with the driving speed shown may not benefit our own side in case we are involved in an accident. Need to think twice before buying.
Davos Seaworth
post May 17 2017, 08:35 AM

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Need advice on what can be done:

My sister ordered a few dresses and some personal stuffs (no battery, not sex toy or contraband item) via Taobao Global Direct. Total cost inclusive of postage is about RM433.

It got seized by customs after it arrived in Malaysia, stuck at 【海外】送关 status.

Contacted COE after one week 【海外】送关 and was told it is stuck in customs.

My usual way of following up with customs doesn't work, cannot settle from our side somehow, COE said they will take charge and my sister only need to wait.

Since then got a few times COE from China phone my sister asking about the contents of the items etc. which is a bit weird since it's just clothes and some stuff for girls la.

Then one month later got one person whatsapp my sister using Malaysian number and said she needs to bank in RM83 on taxes to a tax broker company bank account (idk want to tell the name or not, but the company name starts with Amazing)

The person even gave the correct tracking no. for the item that got seized, so my sister banked in.

Kept messaging for updates and kept blue ticking her. Then one week later they messaged again saying need to pay an additional RM21 for "UPLIFT" charges. Whatever that means.

I reminded my sister to make sure they will issue receipt for whatever charges she paid, but the person on whatsapp keep saying receipt will only be released 3~4 weeks after payment of tax (fishy).

Anyway, the items reached already (ordered since before CNY wtf) and the parcel is opened and resealed, no items missing, a miracle.

But it's been nearly a month since we paid off all the charges, keep messaging the whatsapp no. , keep blue ticking us don't want to give receipt, I contacted COE and they said they are the appointed agent in Malaysia, but I feel that it is unjustified to get taxed RM100+ for a RM433 purchase of clothing and still not getting a receipt.

Should I lodge a complaint, or just suck it up and rely on trusty agents instead next time? At least Malaysian agents can not risk screwing up this kind of thing or their business will get affected by super rage.

Have been holding back on commenting on this matter because don't want to piss off any parties but I have decided to just tell out now. doh.gif Any feedback is appreciated.

Feeling quite unlucky because so far we have only used Taobao Direct less than 10~11 times, already kena like this. Will be going back to my agent after this. Such a shame, we could get updated easier via Taobao platform, but the risk of taxation is just too much.

This post has been edited by Davos Seaworth: May 17 2017, 08:38 AM
boxer07
post May 17 2017, 08:36 AM

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QUOTE(Jegane @ May 15 2017, 12:04 PM)
my brother in law just received his package from direct taobao, and the items inside all missing with empty boxes and only 1 bag. What should he do? I asked him to go through an agent before, he pandai2 go direct taobao pulak, now this shit. How ar?
*
never buy item more than RM1K as the compensation cover max <RM1K ....buy thru agent is a bad idea ,as agent won't bother to entertain u . if u go thru taobao itself,u can complaint thru proper channel and u can check with local courier on the weight they received .


there is insurance for each parcel .max Rm500 or 1k ...i. claimed before..get the money in less than 2weeks ....quite fast imo
Jegane
post May 17 2017, 12:25 PM

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QUOTE(boxer07 @ May 17 2017, 08:36 AM)
never buy item more than RM1K as the compensation cover max <RM1K ....buy thru agent is a bad idea ,as agent won't bother to entertain u . if u go thru taobao  itself,u can complaint thru proper channel and u can check with local courier on the weight they received .
there is insurance for each parcel .max Rm500 or 1k ...i. claimed before..get the money in less than 2weeks ....quite fast imo
*
Mind telling me how or who to complaint to? notworthy.gif
boxer07
post May 17 2017, 12:29 PM

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QUOTE(Jegane @ May 17 2017, 12:25 PM)
Mind telling me how or who to complaint to?  notworthy.gif
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firstly ,u need to complaint to the local courier company . they should have the actual weight of the item . then chat with TGDS thru taobao online chat .
chaxiupao
post May 21 2017, 08:16 PM

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any update on the custom case?
chaxiupao
post May 22 2017, 12:08 AM

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QUOTE(Davos Seaworth @ May 17 2017, 08:35 AM)
Need advice on what can be done:

My sister ordered a few dresses and some personal stuffs (no battery, not sex toy or contraband item) via Taobao Global Direct. Total cost inclusive of postage is about RM433.

It got seized by customs after it arrived in Malaysia, stuck at 【海外】送关 status.

Contacted COE after one week 【海外】送关 and was told it is stuck in customs.

My usual way of following up with customs doesn't work, cannot settle from our side somehow, COE said they will take charge and my sister only need to wait.

Since then got a few times COE from China phone my sister asking about the contents of the items etc. which is a bit weird since it's just clothes and some stuff for girls la.

Then one month later got one person whatsapp my sister using Malaysian number and said she needs to bank in RM83 on taxes to a tax broker company bank account (idk want to tell the name or not, but the company name starts with Amazing)

The person even gave the correct tracking no. for the item that got seized, so my sister banked in.

Kept messaging for updates and kept blue ticking her. Then one week later they messaged again saying need to pay an additional RM21 for "UPLIFT" charges. Whatever that means.

I reminded my sister to make sure they will issue receipt for whatever charges she paid, but the person on whatsapp keep saying receipt will only be released 3~4 weeks after payment of tax (fishy).

Anyway, the items reached already (ordered since before CNY wtf) and the parcel is opened and resealed, no items missing, a miracle.

But it's been nearly a month since we paid off all the charges, keep messaging the whatsapp no. , keep blue ticking us don't want to give receipt, I contacted COE and they said they are the appointed agent in Malaysia, but I feel that it is unjustified to get taxed RM100+ for a RM433 purchase of clothing and still not getting a receipt.

Should I lodge a complaint, or just suck it up and rely on trusty agents instead next time? At least Malaysian agents can not risk screwing up this kind of thing or their business will get affected by super rage. 

Have been holding back on commenting on this matter because don't want to piss off any parties but I have decided to just tell out now. doh.gif Any feedback is appreciated.

Feeling quite unlucky because so far we have only used Taobao Direct less than 10~11 times, already kena like this. Will be going back to my agent after this. Such a shame, we could get updated easier via Taobao platform, but the risk of taxation is just too much.
*
Why don't you use taobao forwarders? 4px, Lazada Express, dex etcetc
chaxiupao
post May 22 2017, 12:08 AM

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QUOTE(Davos Seaworth @ May 17 2017, 08:35 AM)
Need advice on what can be done:

My sister ordered a few dresses and some personal stuffs (no battery, not sex toy or contraband item) via Taobao Global Direct. Total cost inclusive of postage is about RM433.

It got seized by customs after it arrived in Malaysia, stuck at 【海外】送关 status.

Contacted COE after one week 【海外】送关 and was told it is stuck in customs.

My usual way of following up with customs doesn't work, cannot settle from our side somehow, COE said they will take charge and my sister only need to wait.

Since then got a few times COE from China phone my sister asking about the contents of the items etc. which is a bit weird since it's just clothes and some stuff for girls la.

Then one month later got one person whatsapp my sister using Malaysian number and said she needs to bank in RM83 on taxes to a tax broker company bank account (idk want to tell the name or not, but the company name starts with Amazing)

The person even gave the correct tracking no. for the item that got seized, so my sister banked in.

Kept messaging for updates and kept blue ticking her. Then one week later they messaged again saying need to pay an additional RM21 for "UPLIFT" charges. Whatever that means.

I reminded my sister to make sure they will issue receipt for whatever charges she paid, but the person on whatsapp keep saying receipt will only be released 3~4 weeks after payment of tax (fishy).

Anyway, the items reached already (ordered since before CNY wtf) and the parcel is opened and resealed, no items missing, a miracle.

But it's been nearly a month since we paid off all the charges, keep messaging the whatsapp no. , keep blue ticking us don't want to give receipt, I contacted COE and they said they are the appointed agent in Malaysia, but I feel that it is unjustified to get taxed RM100+ for a RM433 purchase of clothing and still not getting a receipt.

Should I lodge a complaint, or just suck it up and rely on trusty agents instead next time? At least Malaysian agents can not risk screwing up this kind of thing or their business will get affected by super rage. 

Have been holding back on commenting on this matter because don't want to piss off any parties but I have decided to just tell out now. doh.gif Any feedback is appreciated.

Feeling quite unlucky because so far we have only used Taobao Direct less than 10~11 times, already kena like this. Will be going back to my agent after this. Such a shame, we could get updated easier via Taobao platform, but the risk of taxation is just too much.
*
Why don't you use taobao forwarders? 4px, Lazada Express, dex etcetc
culain99
post May 22 2017, 05:14 PM

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due to these recent custom stuck issues I worry order TGDS....

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