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 Taobao Global Direct Shipping - experiences?, The good and the bad

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wtw0911
post Sep 4 2016, 12:03 AM

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QUOTE(chokia @ Sep 3 2016, 11:24 PM)
Taobao link keep redirect to Tmall page like virus.

How to avoid this?
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Tmall is actually another e commerce site similar to taobao
wtw0911
post Sep 8 2016, 01:09 AM

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QUOTE(alucard89 @ Sep 8 2016, 01:03 AM)
What was the TGDS shipping quotation? Was it cheaper or more expensive than Dex consolidate?
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Taobao website shows RMB32 for the first kg for TGDS which is using ZTO.

Instead, for the consolidate shipping method for ZTO, it is only RMB23 for the first kg.

Wondering why it has different pricing for direct shipping and consolidate method. hmm.gif hmm.gif
wtw0911
post Sep 8 2016, 01:25 AM

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QUOTE(alucard89 @ Sep 8 2016, 01:13 AM)
Sounds like rmb32 is total shipping cost for all 9kg shipment, not 1st kg
That's the thing about tgds, it only estimates your item.
I've bought item that weights around >4kg and only cost 32 yuan.
Btw, you need to select TGDS first and it will list the estimated shipping cost at the bottom of checkout.
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Wrong person haha. I am not the person that bought 9kg shipment, that's longpants

I am just wondering why the price for TGDS and consolidate method is different although it is both under ZTO
wtw0911
post Sep 9 2016, 12:09 AM

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QUOTE(WebDpot @ Sep 8 2016, 10:04 PM)
Guys, have your taobao consolidation shipment held by malaysia customs before? if the answer is yes, how much is item worth? mind to share what item you bought?
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Nope. Never held by custom before. As long as you order below RM500 inclusive of shipping, that should be fine i guess
wtw0911
post Sep 12 2016, 12:15 PM

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QUOTE(jutamind @ Sep 12 2016, 12:59 AM)
I'm buying from taobao for the 1st time using TGDS. Current status is 您的包里异常。detailed status as below (according to descending time):

Departed to Hub
Collection
送关
卖家发货

All items have been collected in central warehouse before sending to custom. What does it mean by 您的包里异常? Will the parcel still be sent to me?

PS: I've ordered some clothes, shoe and 2 usb cable. Any issue with such items with China custom?
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Since it is showing collection and departed to hub, I guess your items are already in Malaysia. There is a tracking number that starts with 6000 which you can use to track on skynet website

Normally I will receive my items the second working day after it shows collection

This post has been edited by wtw0911: Sep 12 2016, 12:21 PM
wtw0911
post Sep 12 2016, 12:28 PM

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QUOTE(jutamind @ Sep 12 2016, 12:23 PM)
Now status is shown as 出关. How do I check skynet tracking number?
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Go to 已买到的宝贝 >> 淘宝集运 >> 海外物流订单 >> 物流订单详情 >> 物流配送单号
wtw0911
post Sep 12 2016, 07:11 PM

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QUOTE(ladiesman217 @ Sep 12 2016, 06:10 PM)
I used to buy via consolidate method ( seller ships to our selected warehouse and we pay warehouse/courier after all items arrive )

Normally i can see on the item i want to buy the price my prefered courier charges. ( abx in this case ). Then i would know that the item can be handled via consolidate method.

Lately, after their website revamp, the most of the seller shows
浙江金华 至 全国  - 快递 免运费 - 卖家承诺20小时内发货
If i choose overseas, that's just it, Would it still be delivered to my selected warehouse? Or i have to deal with the seller for shipment instead.

Some of my items in my cart became like that as well.
However there is one item that in my cart still like the previous 'method'
安徽六安至 吉隆坡 - 快递: 99.00 海外转运: 20.00元/KG起 什么是海外转运?
So i would guess this goes into my ABX courier warehouse.

sorry i use mostly google translate as i cant read chinese sad.gif
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Normally how I want to know if the item can be shipped to Malaysia or not is to go to my cart, then click on 结算 and on the second page where I will see my shipping address, shipping method and also the order detail, it will list the items that can be shipped to Malaysia while those cannot be shipped will be listed at the bottom of the page.

For example, the item that cannot be shipped to Malaysia will be listed as the screenshot below
Attached Image
wtw0911
post Sep 13 2016, 11:44 AM

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QUOTE(areankim @ Sep 13 2016, 11:03 AM)
skynet is painfully slow.....
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I don't have problem with skynet though. It depends on the branch i think
wtw0911
post Sep 13 2016, 09:48 PM

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QUOTE(jutamind @ Sep 13 2016, 08:37 PM)
I've received my goods from skynet.  When I go to taobao apps and go to 我的淘宝 >> 全部订单, I see the list of product I ordered. Should I click 确认收货 button on each product? Even if I click on this button, I was prompted for 6 digit password which I have no idea what it was and it seems like the password to make payment.
If all the items that you have ordered has no problem then you can click on 确认收货

Regarding the six digits pin, same thing happened to me. I remembered I never set it before so I click on the reset button and there I set my new pin successfully. If you are lazy to do so, you can wait for the time remaining to finish and then the money will be released to the seller automatically. icon_rolleyes.gif icon_rolleyes.gif

I made payment to zto on last saturday and now I am still waiting for my shipment to arrived cry.gif cry.gif
wtw0911
post Sep 13 2016, 10:42 PM

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QUOTE(jutamind @ Sep 13 2016, 10:03 PM)
I tried the pin code that I can remember of and it works. So far pretty pleasant experience using direct shipping.
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Is this your first time buying from taobao? Don't get addicted to it though haha

I am already addicted now. Making new purchase few days after I received the items from last order. rclxub.gif rclxub.gif
wtw0911
post Sep 14 2016, 08:54 PM

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QUOTE(jutamind @ Sep 14 2016, 07:06 AM)
Has anyone tried returning a product bought through taobao? What's the prices like and do we have to bear the shipping cost?
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The shipping cost back to China may cost even more than the product price itself. There's once I received a not as per described item and requested refund from the seller. They accepted the refund request and I got my money back within one week. icon_rolleyes.gif icon_rolleyes.gif


QUOTE(lyc1982 @ Sep 14 2016, 02:55 PM)
i noticed aliexpress is more expensive than taobao...correct ?
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QUOTE(alucard89 @ Sep 14 2016, 03:20 PM)
Yes, depending on the items you're buying
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Depends on the quantity you are buying also
wtw0911
post Sep 14 2016, 09:05 PM

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QUOTE(jutamind @ Sep 14 2016, 09:02 PM)
did you ship back the goods after getting back the refund?
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Nope just refund only. Maybe you can try to discuss with seller for refund only. Maybe refund a little bit lesser compared to the amount you paid
wtw0911
post Sep 15 2016, 11:30 PM

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QUOTE(chokia @ Sep 15 2016, 11:14 PM)
issit me or or just taobao direct shipment is getting expensive.

i bought around Y712 for 7 items, the shipment is Y218!
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That must be some heavy stuffs i guess haha

Try to weigh the parcel when you received it. If the weight they charged you is 5x higher than the actual weight, you can request for refund from them
wtw0911
post Sep 18 2016, 03:45 PM

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QUOTE(eugeneshjj @ Sep 18 2016, 03:43 PM)
Hey guys.. i used consolidated shipping with Skynet and the parcel has already been sent out for 10 days now. Usually how long would it take to reach Malaysia? My first time using this because i prefer global direct shipping.. it always charges me lesser for the quality time it spares.. my concern is, eventhough my parcel (7 items) hasnt reached me, status shown said transaction completed. Wtf.. courier company not assisting
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Have you tried to track the parcel on skynet website using the tracking number provided by zto?
wtw0911
post Sep 19 2016, 07:18 PM

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QUOTE(chew118 @ Sep 19 2016, 12:27 PM)
SKYNET charge more weight (secretly) a stupid handbag weight 4KGs while the seller confirmed is only 2kg. call skynet no response.. investigating..... then following shipment also they trying to add more weight.. vmad.gif
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Volumetric weight?


QUOTE(eugeneshjj @ Sep 19 2016, 03:51 PM)
An update. I got the product tracking number already.. apparently it is the tracking code with the 'box' logo haha.. anybody knows how to track a global direct shipping parcel? I have no any idea how to track it after it reaches malaysia..

Another problem is i have claimed a refund on 13th september for wrongly stated address.. i got the refund only today, but at the same time, it gets deduced away again! Rm700! What is wrong? And who should i contact?
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For TGDS, you can use the tracking number provided to track on skynet website once it reached Malaysia. The tracking number is a 12 digits number and it should start with 6000.

For the payment or refund problem, you may contact Revenue Harvest at +603 9212 0505

This post has been edited by wtw0911: Sep 19 2016, 07:36 PM
wtw0911
post Sep 19 2016, 10:19 PM

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QUOTE(alucard89 @ Sep 16 2016, 12:45 PM)
Hi guys, so I just noticed 4px has this promotion till 19th september for reduced consolidate fee starting at 8 yuan
I checked again and it's still the normal rate
Is it only for mobile apps or something?

https://world.taobao.com/markets/all/shippi...slider.9.VXImli
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QUOTE(alucard89 @ Sep 19 2016, 09:59 PM)
Guys for the 4px promotion which is gonna expire today
How does it work again?
Let's just say I bought something using 4px as consolidate during the promotion period and assume the item arrive 2 days later after promotion period ends.
Am I still eligible to get that coupon for reduced shipping fee?

[attachmentid=7563544]
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I read your post few days ago and wanted to reply you but totally forgotten about it. So sorry man.

As long as you placed your order by 19 September and consolidate before 3 October, you are entitled to the promo.

There's one part in the website you provided that writes that you have to redeem the voucher on the Taobao Global App but I can't seem to get it although i follow what is written there

Attached Image
wtw0911
post Sep 19 2016, 10:37 PM

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QUOTE(alucard89 @ Sep 19 2016, 10:24 PM)
Can I only redeem voucher once the item arrived at warehouse? Via mobile apps only yes?
What's exactly the rate for subsequent kg?
8 yuan for 1st kg and what about for the next 500g or so?

How's your experience with 4px so far?
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I think you have to redeem the voucher first and then place order and consolidate your items.

Yup only via mobile apps to redeem as per what is written there

Promotion only for the first kg, for the subsequent 0.5kg, it should be following the original price.

I have never used 4px before but their review is quite good. The reason why I don't use it is because it is handled by Airpak once it reaches Malaysia and there is no Airpak hub near my place that allows me to do self collection

For WM
First kg after promotion is RMB8, subsequent 0.5kg is RMB9

For EM
First kg after promotion is RMB21, subsequent 0.5kg is RMB12

Source for shipping price: https://world.taobao.com/markets/all/logist..._user.12.H0hhtC

This post has been edited by wtw0911: Sep 19 2016, 10:39 PM
wtw0911
post Sep 19 2016, 10:55 PM

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QUOTE(alucard89 @ Sep 19 2016, 10:46 PM)
Thanks man
Thought it's 8 yuan for next kg also
I wonder if that coupon's already fully claimed
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Oh well I just found out the way to redeem the voucher. The guide they provided is actually wrong lol or maybe it is correct but idk why I can't get it done by following their guide

What I did is to go to the Taobao Global App, at the top part that shows the banner, swipe to the one that shows the 4px promo, click on it and there is a yellow button (立即去领卷) directly below the banner and on the other page, click on the yellow button (立减15元) again then click get voucher and yeah I got the voucher

The voucher can only be used if the order is placed today (19 September) and item consolidate by 3 October

This post has been edited by wtw0911: Sep 19 2016, 10:57 PM
wtw0911
post Sep 19 2016, 11:12 PM

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QUOTE(alucard89 @ Sep 19 2016, 11:05 PM)
Thanks again man, got it
So it's a one time voucher yes?
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Yup only one time used

Voucher will be invalid if your order is cancelled after you placed it
wtw0911
post Sep 20 2016, 12:02 AM

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QUOTE(alucard89 @ Sep 19 2016, 11:57 PM)
Just made my purchase, with few minutes to spare  biggrin.gif
So to claim to voucher I just need to select the coupon in the taobao app after consolidation is done
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Main thing first, did you select 4px as your forwarder? sweat.gif sweat.gif

Normally it should auto detects the voucher but idk if it works or not in this case. Just make sure that the amount is discounted when you are making payment to 4px for shipping to Malaysia icon_rolleyes.gif icon_rolleyes.gif

This post has been edited by wtw0911: Sep 20 2016, 12:15 AM

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