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 Taobao Global Direct Shipping - experiences?, The good and the bad

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Jegane
post May 15 2017, 12:04 PM

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From: Alor Star, Kedah


my brother in law just received his package from direct taobao, and the items inside all missing with empty boxes and only 1 bag. What should he do? I asked him to go through an agent before, he pandai2 go direct taobao pulak, now this shit. How ar?
Jegane
post May 15 2017, 12:48 PM

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Joined: Jun 2006
From: Alor Star, Kedah


QUOTE(lyc1982 @ May 15 2017, 12:27 PM)
i believe his case is rare...as myself have used TGDS all the time without issues

chat with TGDS agent online to get it sorted out
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I somewhat believe his items are stolen by the kastam, becoz he says the boxes seems opened and repack before. almost RM1.5k there. sad.gif
Jegane
post May 15 2017, 02:25 PM

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Junior Member
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Joined: Jun 2006
From: Alor Star, Kedah


QUOTE(tvcat @ May 15 2017, 01:01 PM)
why have to blame kastam??
that package only went through kastam all the way from china?
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I mean that should be the only time the package would be opened up during transit init? or else who would know whats in there?
Jegane
post May 17 2017, 12:25 PM

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Joined: Jun 2006
From: Alor Star, Kedah


QUOTE(boxer07 @ May 17 2017, 08:36 AM)
never buy item more than RM1K as the compensation cover max <RM1K ....buy thru agent is a bad idea ,as agent won't bother to entertain u . if u go thru taobao  itself,u can complaint thru proper channel and u can check with local courier on the weight they received .
there is insurance for each parcel .max Rm500 or 1k ...i. claimed before..get the money in less than 2weeks ....quite fast imo
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Mind telling me how or who to complaint to? notworthy.gif

 

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