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Taobao Global Direct Shipping - experiences?, The good and the bad
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alucard89
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 Nov 3 2015, 08:24 PM
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QUOTE(ohman @ Sep 24 2015, 05:14 PM) Direct shipping i assume you meant the seller direct ship to malaysia? Usually it will be more expensive. The 4px option as per the website given they charge per kg. It is cheaper and definitely better if you bought more than 1 item. Iirc first kg 25rmb. The warehouse service is very helpful They have 4 companies for you to choose. 4px is one of them. It is cheaper and better because it is offered by taobao themselves It is cool to see malaysia singapore is together with hk and macau for this service. If you are in other countries you have to rely on other more expensive options Or through agent. Hi there, do they also charge you based on the volume of the item? Like if it's in a big box Or only by weight? What about electronic items like powerbank/phones? Any additional charges? This post has been edited by alucard89: Nov 3 2015, 08:26 PM |
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alucard89
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Nov 4 2015, 06:13 PM
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QUOTE(sillybearz @ Nov 4 2015, 05:43 PM) Are u using direct ship? How do you track ur shipment? which website do you go? I am using direct ship. However, I can track my shipment, i usually wait like 5-6 days then they arrive =.= That's quite fast, where is your location btw? I checked their charges for direct shipping and it's only 32 yuan for Skynet? 5 yuan on 11/11 seems nice What about item with large volume, like toys with huge boxes? Still got additional charges? I'm asking since I did kaw2 kene extra shipping cost when the boxes were bigger than I expected (using taobao agent) This post has been edited by alucard89: Nov 4 2015, 06:16 PM |
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alucard89
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Nov 4 2015, 07:56 PM
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QUOTE(sillybearz @ Nov 4 2015, 07:44 PM) before u buy please ask seller how big is the packaging. cause the direct ship they have restriction cant send item too big... I kena already they reject my parcel and send back to seller and in the end i have to contact agent to ship back to me. and i cant seems to get refund on the direct ship. What's the maximum volume/dimension size for the packaging? |
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alucard89
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Nov 4 2015, 09:57 PM
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QUOTE(sillybearz @ Nov 4 2015, 08:04 PM) 3 side not above 120cm. Got 1 time i confirm with seller 3 side not above 120 cm. Anyhow reach their warehouse they reject to take. Alamak seriously very troublesome, If you really planning to get something bigger size please use agent. I kena already damn scared use direct ship if buy big item So if still within 120cm for each side, you're still only charged 32 yuan then? That's definitely a much lower shipping cost than taobao agent charges For example (40cm x 40cm x 40cm / 6000) = 10kg And normally they'll charge rm10-13/kg depending on seller of course. What's the limit for the parcel weight? |
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alucard89
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Nov 4 2015, 11:23 PM
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QUOTE(sillybearz @ Nov 4 2015, 10:28 PM) nono... 32 yuan is the minimum shipping cost.... you buy like a shirt or powerbank is 32 yuan, when the item gets bigger, the shipping cost will go up. I do not have a formula on how they calculate the shipping cost. But it seems like they are cheaper than agent. Like the agents always charge us sensitive item, they do not impose any fees on sensitive item. Anyway I think agents charge us sensitive item is to pay custom for smoother transition. Whereas taobao dont charge for sensitive item, maybe your % of going through custom is lower hahaa. This you have to ask those agents.... I take the shipping cost is quoted right after you add all the items in one cart? Or once all the items arrived at their warehouse, they'll quote the shipment cost? What happened when their warehouse rejected your item? How did you handle it so still gets shipped to your address? |
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alucard89
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Nov 20 2015, 01:58 PM
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Grab my parcel from skynet today, in fedex packaging some more
Overall it took exactly 7 days using global shipping option, was a bit worried it might get stuck in the warehouse because another user mention my items are considered sensitive (4 bay hdd docking and 5 port usb aukey charger)
I thought it's usually items like battery/sharp stuff that's usually sensitive items?
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alucard89
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Dec 12 2015, 12:19 PM
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So far all my items shipped by taobao global direct shipping arrived safely. 2nd order got delayed a bit because it took almost 6 days to arrive to the warehouse.
Has anyone tried buying smartphone using global direct shipping?
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alucard89
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Dec 21 2015, 01:22 AM
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QUOTE(CuriOu5 @ Dec 21 2015, 01:01 AM) I have contact Taobao customer service and was told there is no online contact with TGDS. Communication is only by phone. One more thing, TGDS DO NOT check your items before sending. The seller sent the wrong colour to them and TGDS just send the item over unlike 65Daigou who check for you the items ordered with what were sent by the sellers. 65Daigou contacted me whether I want to accept, reject or ask the seller to send the correct colour. What's the usual rate for 65daigou? 10% from item cost? I've only ordered small items using TGDS, so far haven't had any problems yet Seems like there's a promotion for global consolate shipping now, haven't this method yet |
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alucard89
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Dec 21 2015, 10:45 AM
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QUOTE(tvcat @ Dec 21 2015, 09:37 AM) 8% IINM, you can check the service fee at their website. i will choose to use agent if the item packing is big and expensive. Any charge for sensitive items like phones/batteries? How long does it usually take to arrive once you've made your order? What the biggest item that you've bought so far? |
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alucard89
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Dec 21 2015, 11:57 PM
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QUOTE(nizam4122 @ Dec 21 2015, 02:53 PM) How do I know what courier they used? they gave me 12 digits waybill number. TGDS? Then it's skynet tracking number |
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alucard89
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Dec 28 2015, 01:52 AM
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Anyone that got their item shipped from the warehouse between 21-24rd dec
Any status update on your order yet? I've already received the tracking no for skynet (still no updates though)
With holidays and all, I expect some delays, hopefully not too long
This post has been edited by alucard89: Dec 28 2015, 01:58 AM
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alucard89
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Dec 30 2015, 10:50 PM
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QUOTE(eragon001 @ Dec 30 2015, 09:32 PM) hi, i need a little help here is my item being rejected or not, i'm using taobao direct shipping 19:45:04【集运】您的包裹已被中通集运仓签收 19:45:45【集运】您的包裹因超大被中通集运仓拒收 20:07:22【集运】您的包裹已被中通集运仓正常入库 currently having a chat with the transport company but they only told me my item is rejected and when i ask why, there was no reply The size of your item/parcel exceeds the limit for taobao direct shipping probably? |
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alucard89
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Dec 31 2015, 08:16 PM
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QUOTE(cipollll @ Dec 31 2015, 12:53 AM) is 65daigou the best agent to ship to Malaysia? I see some agent here too in forum. Anyone can suggest me best agent? hoongheng You can find his thread at service noticeboard Quick response and always get my item within a week |
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alucard89
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Jan 3 2016, 08:23 AM
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QUOTE(DvanN @ Jan 2 2016, 10:21 AM) Hi all, need advise urgent... I would like to ask, I am buying a sensitive item (because is electronic). The payment page stated that I will only need to pay RMB 32 if I use first option (Global Direct Shipping). Will my item successfully sent out using this option? Or I will being charged again for sensitive item later? My item 31x24x27cm Anyone experienced please kindly help me. Thanks in advanced. Last time i bought electronic items ( hdd dock and charger) with TGDS, both items were successfully delivered to my address. Guess other items that have batteries might have problems i think. Btw, how do you guys handle your items if got rejected by warehouse? Does taobao refund the 32 yuan shipment? This post has been edited by alucard89: Jan 3 2016, 11:07 AM |
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alucard89
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Jan 19 2016, 10:20 PM
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QUOTE(266K @ Jan 19 2016, 04:41 PM) U buy thru agent, shud get agent help. I got alipay ID so that I can pay direct. Bro, which payment method do you usually use? Seems like enets is the best option for purchases above rm250 since it only charges sgd 1~ rm3 for any transaction. It's only for Singapore though, do you think local OCBC bank account can still use enets? |
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alucard89
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Jan 21 2016, 09:08 AM
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QUOTE(266K @ Jan 20 2016, 05:18 PM) Pay with Maybank2u, kena 1.5%, ok la, I normally spent ~RM200 most. I see, you're using taobao direct shipping too? Btw, had to cancel one of my orders since it turned out to be pre order and I don't want it to delay shipping for the rest of my item. Do I have to request to taobao to ship my items and ignore this cancelled item or is it done automatically? |
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alucard89
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Jan 22 2016, 10:09 AM
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QUOTE(266K @ Jan 22 2016, 09:00 AM) no, just per ppl here recommended, use 4xp. I m not sure how ur situation, u better ask someone read Chinese to help. Normally u select item, group it n req to ship together. That's indeed for consolidate, where you can just group selected items and start shipping here. I used the global direct shopping option that pretty much automates the process. This is the first case that I've had to cancel one of my items Was wondering if anyone knows how to proceed with this, the rest of my items have already arrived 3 days ago and international shipping has not yet started. Btw, what exactly is taobao policy for refund if purchased item has damage/defect? Do I have to like extend the timer for item confirmation or something? This post has been edited by alucard89: Jan 22 2016, 10:12 AM |
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alucard89
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Feb 2 2016, 06:15 PM
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QUOTE(chesterchek @ Feb 2 2016, 05:17 PM) Hi, Im buying something electronic (game controller) which over RM650. Will I get taxed if I use direct shipping? How much is the tax? Maybe not, since direct shipping is handled by ZTO. And they don't actually include the details like price on the parcel (only names and address) I'd recommend that you order after CNY since china air freight already on holiday till the 14th. |
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alucard89
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Feb 2 2016, 08:53 PM
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QUOTE(chesterchek @ Feb 2 2016, 06:55 PM) Thanks for the info. This is helpful. I knew they stopped air freight but I wish to order and pay first as RM is now better and going depreciated again any soon I wonder if rm appreciates more this time around That's another 2 weeks in the warehouse once you've made your purchase. I think it's free for 20 days in warehouse storage, not sure what the extra charges once exceed the time. You can always ask zto directly though. |
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alucard89
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Feb 5 2016, 07:31 PM
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Anyone has experience dealing with refunds?
One of the store sent the wrong item to me, any ideas how I should proceed with this?
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