For my case this month change the statement date from 3 June to 25 June, is their system change for me, maybe apply to you also.

Citi Credit Card number ending : 6676

Dear Customer,

This letter/email serves as a notice on the change of your credit card statement date for your Citi Credit Card stated above.
New Statement Date: 27
Effective changed date: 08/Jun/2023
Your new Payment Due Date is twenty (20) days commencing from the new statement date. If you have any existing direct debit/auto-billing payment(s) with your Citi Credit Card(s), please make the necessary arrangements including alternative payment(s), where applicable, to avoid any interruption.
You may refer to your latest credit card statement for info. Do continue to remit payment(s) as usual.
This is a computer-generated letter, signature is not required.
With Regards
Citibank Malaysia


Received this email this morning, is this mean that until 27th of June, i will have cashback of Grab RM15 only, (not RM25 because of proportionate), right?

Now u reminds me, i think i received SMS last month

Changed to 17th of the month

Crap, then most of my expenses also need to shift

Add on: Also saw the samsung wallet mentioned Citibank CC will drop off support of Samsung Pay starting 17th June 2023

LOL. remind me too. search back the email

This post has been edited by Wolgie: Jun 9 2023, 03:45 PM

I've been with Citibank for more than 22 years. Today I called them saying that I wish to cancel my credit card. For the past few years, Citibank just waived my annual fees so that I'll remain their customer.

Sadly today, with UOB, they asked if I wanted to switch to other cards with lower or no annual fees and I refused. So, they proceeded with canceling my credit card.

Guess I'll transfer my money out from other Citibank accounts and let it become dormant.

I don't feel the call centre as friendly anymore compared to when it was Citibank.

Sad that it's no longer Citibank.

But happy that I avoided UOB.

This post has been edited by shuhaza: Jun 9 2023, 04:34 PM

As confirmed with livechat officer, Miles/Points convert from Citibank to UOB will still remain as evergreen, however I'm more worried on the redemption part, as the UOB redemption required more points (UniRM)

Any sifu here? Advice to redeem all the points/miles first?

This post has been edited by shinjay: Jun 10 2023, 12:04 AM

Is it still possible to pay off partial balance with cc points? Don't see the option for it but remembered that it was possible last time.

iinm, need to call in.

Will try this, thanks.

Hi all, any of you had previously come into a situation where your statement was generated one day earlier and you didnt meet the minimum spend of rm500 for the month due to this and eventually missed out on the cashback?

Referring to citi cashback card.

[Double posted]

This post has been edited by adele123: Jun 11 2023, 09:18 PM

I'm actually affected. Suppose statement date 11st but this month getting early by 1 day.

I already redeemed all my points

Recommmend to redeem all the points/miles before convert to UOB ?

I am 11th. Sadly my tng reload on 9th still not posted on 11th. So i cant argue. Takes 3 days for the tng to post. Sien...

couldn't make any payment with the card due to not receiving OTP today, anyone have the same problem? using citibank card is pain in s nowadays ()

Sadly..
You called them prior to the Annual fee charging?
If already charged then just use for another year.

What can I redeem with the points? I have 22k points.

me too. what can exchange ah?
99.4k point.

Just to update about my first overseas trip with citi premiermiles.

1. Depart from klia terminal 2 with citi pm you are entitled to enter travel lounge which is same floor with McDonald's before to your boarding gate.

2. I touched down at klia terminal 1 so I can redeem for free airport limousine home providing with 3 credit card slips I can see the counter kayak not really looked into it nor check on the details merely copped and let me go.

3. Airport limousine near gate 1/2 you should able to see the counter which is just behind the gate

Pictures taken were too big to upload otherwise it will be easy to use as reference.

Not sure if I should still keep this card, I applied for quite sometimes and just leave it underneath the deep drawer. Maybe any sifu here would provide some good insights whether should I keep or cut