Lucky for you people living in KL/Klang, but I'm in JB  .  By the way, what's the mileage of your PREVE?  Probably they changed the hose for you because you're near to 40,000 km.

My car's mileage is 47,000 km. Maybe they really mean it when they announced they will give priority to cars with a mileage that is higher than 40,000 km.

At 47,000 km, it definitely needs to be changed.  Nevertheless, it is morally wrong for PROTON to call this a "recall" because a "recall" will mean that the hose replacement must be done with no conditions attached whatsoever, similar to other makes.  Otherwise, it'll just be another normal warranty claim upon the breakdown of the part concern.  My worry is what happens if the hose will leak or burst before the 40,000 km?  Wouldn't engine protection carries a higher priority for PROTON than just a 30-minute job to change the 2 hoses?  Once the engine will overheat excessively, there will be more damage within it and its reliability will never be the same again.

Haha did the same too with rubber band. I claimed before but came off after a while, so still the same. They just keep more double sided tape. sigh.
Looking around to switch the gearknob entirely.

Ok, guess that may be the only (cheap but effective) solution to keep the silver plastic piece in place. If it happens again then perhaps can consider a better quality aftermarket gear knob, or continue to ask them to stick the double-sided tape. The gear knob in the car is surely low quality.

Anyone experienced reduced performance in the acceleration especially at the higher-end spectrum, ie. from 130 km/h onwards. Currently I experience reduced performance in power when accelerating the car from 130 km/h to 180 km/h. Extremely difficult to accelerate from 160 to 180 km/h, and when the needle reaches 180 km/h it doesn't want to go up any further. WHen it was new (mileage below 30,000 km), acceleration was better.

Recently serviced car.

Yesterday, I went to the PROTON SC to do my second service (5,001 km).  When I asked about the recall for the 2 hydraulic hoses for the turbo unit, I was told that they will only replace them at about the 40,000 km mileage or otherwise, through a visual inspection and only if they deem necessary after that.  They insisted that this is the instruction delegated from their HQ and they will have to abide strictly to it.

I think PROTON is definitely not honest nor sincere about this recall.  A recall means that it must be done with no conditions attached.  Otherwise, it’ll just be another normal warranty claim upon the failure of the component. 

I don’t expect them to replace the 2 hydraulic hoses for impromptu customers, but they should at least have allowed this job to be done together during the vehicle’s next servicing.  Otherwise, if they will replace the 2 hydraulic hoses only upon reaching the 40,000 km mileage, who can guarantee that they won’t leak or burst before 40,000 km?

Furthermore, such a failure will be disastrous because it can only happen when the engine is running and the vehicle is on the road.  The owner will only realize the failure when the “low engine oil” light is ON or when the engine temperature is abnormally high due to insufficient engine oil.  When that happens, not only the engine may suffer irrecoverable damage, but will also cause terrible inconvenience to the owner because by then, the vehicle must be towed to the workshop and cannot be driven anymore. 

I hate to say this, but PROTON is really such a disappointment in their after-sales service.  No wonder they will never improve on this aspect and will continue to be greatly despised upon by many ex-PROTON owners as well as owners of the other makes.  Come on PROTON management, if any of you is reading this post and if you really want to enhance your corporate image, this kind of “selective recall” should never have been allowed.  It will only tarnish your corporate image further going into the future, no matter how hard you will try to sell your advantages to the general public, because their perception, experience and reality of your after-sales service sucks greatly and with much contempt. 

On another side-note, my vehicle was bought during the 7-year extended warranty program promotion.  I have been writing emails after emails to the PROTON CARE to inquire about my Extended Warranty Certificate (EWC) which is supposed to be mailed to me.  Initially, they claimed to be issued by September 2015, then postponed to November 2015, December 2015 and the latest is supposed to be by January 2016.  Today is already March 2016 and I have still not received my EWC, or could it be POS LAJU not doing their mail deliveries promptly?  I very much doubt so.  Why their top management will always like to give their assurances and promises, but their subordinates will not act nor follow up diligently in most instances, and even to hope for the PROTON owners to eventually forget about them?  They seem to only know how to “sweet talk” and I feel very much insulted in their way of treating their loyal customers.

Anyone experienced reduced performance in the acceleration especially at the higher-end spectrum, ie. from 130 km/h onwards. Currently I experience reduced performance in power when accelerating the car from 130 km/h to 180 km/h. Extremely difficult to accelerate from 160 to 180 km/h, and when the needle reaches 180 km/h it doesn't want to go up any further. WHen it was new (mileage below 30,000 km), acceleration was better.

Recently serviced car.

Have you clean the throttle body? If no, try it.

I found that it is much easier to accelerate past 160km/h with RON97 fuel than RON95

I had this more than a year ago, seems like it was gone after updating the ECU as per someone's advice in this forum.

Preve CFE
Preve Executive (M)
Preve Executive (A)

Updated on 25/02/2016

:3mushy:3

Can we request the throttle body to be cleaned at the service centre by citing the reduced performance during acceleration?

Good to know the car is able to accelerate better with RON97 than RON95. I'll stick with RON95 as I don't drive over 130 km/h too much. It's only once in a blue moon, say 1 or 2 times in a year I"ll give the engine a workout by attempting 200 km/h. Though this recent experience tells me that i should not stretch the engine too much. Maybe the throttle body is dirty as you have suggested which affects the performance in the acceleration.

You can, as long as you willing to pay.
You can actually DIY, open the hose, use paper to wipe it cleanly.

If you willing to pay, try something like this to fully clean them off and then install an oil catch tank. Service centre will not able to clean it this way.
https://forum.lowyat.net/index.php?showtopi...61&hl=threebond

Speaking about service centres. I can't get hold of the Mutiara Damansara service centre. No one seems to be picking up.
Any other recommended service centre for my under-warranty Preve anyone can recommend? I thought of going back to mutiara damansara then I can chill in Curve while they are working on the car.