from kopitiam


https://youtu.be/SdyPPBHR3zQ



This post has been edited by rich8833: Mar 4 2016, 07:03 PM

Mine
Highway 7.8-10.1L/KM average speed 101kmh
City 9.8-13.0L/KM average speed 25kmh

Good for highway and cruising
For city mcm minum air paip,laju je turun

Change EO from Syn 3000 to Helix Ultra 5w-40.
Some says Helix Ultra is good compared to Syn 3000.


Thanks.

mine also the same.. change from petronas syn to Shell Helix.
now stick with SHell.

regarding tyre alignment,
rear dont have chamber nut eh?
last time i go workshop, he said if want to adjust rear, need to add chamber nut.
i refuse.
front already have he said.

Is it okay to tuang habis engine oil?
Per manual book, use 3.75l only.

Before, i used to tell the foreman to not tuang habis.
Left some, i will topup later.

Thanks.

Hi, any one know full address+phone no of apple Service Center PJ? Many thanks.

SC checked and adjusted the steering wheel for my faulty ESC alarm recently.

Now still getting the ESC alarm (non blinking = faulty alarm).

Beside steering wheel, what else have they adjusted to fix the problem if you have done it?

Thanks.

Yesterday, I went to the PROTON SC to do my second service (5,001 km). When I asked about the recall for the 2 hydraulic hoses for the turbo unit, I was told that they will only replace them at about the 40,000 km mileage or otherwise, through a visual inspection and only if they deem necessary after that. They insisted that this is the instruction delegated from their HQ and they will have to abide strictly to it.

I think PROTON is definitely not honest nor sincere about this recall. A recall means that it must be done with no conditions attached. Otherwise, it’ll just be another normal warranty claim upon the failure of the component.

I don’t expect them to replace the 2 hydraulic hoses for impromptu customers, but they should at least have allowed this job to be done together during the vehicle’s next servicing. Otherwise, if they will replace the 2 hydraulic hoses only upon reaching the 40,000 km mileage, who can guarantee that they won’t leak or burst before 40,000 km?

Furthermore, such a failure will be disastrous because it can only happen when the engine is running and the vehicle is on the road. The owner will only realize the failure when the “low engine oil” light is ON or when the engine temperature is abnormally high due to insufficient engine oil. When that happens, not only the engine may suffer irrecoverable damage, but will also cause terrible inconvenience to the owner because by then, the vehicle must be towed to the workshop and cannot be driven anymore.

I hate to say this, but PROTON is really such a disappointment in their after-sales service. No wonder they will never improve on this aspect and will continue to be greatly despised upon by many ex-PROTON owners as well as owners of the other makes. Come on PROTON management, if any of you is reading this post and if you really want to enhance your corporate image, this kind of “selective recall” should never have been allowed. It will only tarnish your corporate image further going into the future, no matter how hard you will try to sell your advantages to the general public, because their perception, experience and reality of your after-sales service sucks greatly and with much contempt.

On another side-note, my vehicle was bought during the 7-year extended warranty program promotion. I have been writing emails after emails to the PROTON CARE to inquire about my Extended Warranty Certificate (EWC) which is supposed to be mailed to me. Initially, they claimed to be issued by September 2015, then postponed to November 2015, December 2015 and the latest is supposed to be by January 2016. Today is already March 2016 and I have still not received my EWC, or could it be POS LAJU not doing their mail deliveries promptly? I very much doubt so. Why their top management will always like to give their assurances and promises, but their subordinates will not act nor follow up diligently in most instances, and even to hope for the PROTON owners to eventually forget about them? They seem to only know how to “sweet talk” and I feel very much insulted in their way of treating their loyal customers.

I think before you have a long runt, you should have visited other SC and ask for their assistance. There are textbook SC and flexible SC, it depends on the SC management. I've encountered several bad SCs and good SCs that they tried to cater their customers request as hard as they can. This problem is not only prevalent in Proton as I've encountered this with Honda as well.

As a matter of fact, I did go to 2 SCs, immediately one after another. The latter was even an EON PROTON SC. Both places had told me the same thing. Thinking that an EON PROTON SC will be more helpful, I was very wrong after all.

The first SC which had done my servicing was equally bad. The technician did not even bother to check nor clean (by using the air-gun) the air-filter if I had not insisted on it. Isn't this supposed to be mandatory for the 2nd service?

And usually, those SCs from the better makes will put on the plastic protection wrapping on the driver's seat so that the technician uniform's stains will not dirty the seat fabric. However, I don't ever see PROTON SCs doing such a practice.

I think before even their big shots will always like to brag about ever improving their service, they had better to start from the very basic.

This post has been edited by winners8: Mar 10 2016, 09:12 AM

Speaking about service centres. I can't get hold of the Mutiara Damansara service centre. No one seems to be picking up.
Any other recommended service centre for my under-warranty Preve anyone can recommend? I thought of going back to mutiara damansara then I can chill in Curve while they are working on the car.

speaking of SC also
i want to rectify something for my Preve
if i only need to do a check-up on my brake pad, brake disc, and some other area at COSE, do i need to make an appointment or can just walk-in.

check on this : http://www.proton-edar.com.my/en/Find%20A%20Dealer.aspx

Hi, driving a proton preve CFE for a couple years now.
Anyone got problem with their gear knob casing coming loose? Just the silver part i mean. Mine is effectively broken and hanging on

Every time i send to SC to fix, they just put double sided tape and put it back on which doesn't work. Anyone tried replacing their gear knob with the leather 1 from the Suprima S?

Yes. Claimed under warranty about 1+ years ago. Not sure what they did, whether they had used double-sided tape. The gear knob of the Preve Turbo is surely flimsy and feels plastic. Not sure when the silver piece will become loose again but I hope it stays put for a long time.

This one is a more serious case which happened sometime last year. The whole gear knob just came off when I was shifting from D to R to reverse my car into a parking in a shopping mall. There was a weird feeling when the whole thing just came off, with me holding it in my hands up in the air.



This post has been edited by SportyHandling: Mar 11 2016, 11:02 PM

I have no comment about the way Proton are running things. One thing I notice is they are not synchronized when dealing with owners especially when it comes to servicing. Recently I just serviced my car. Before the service, I called Proton to arrange for the hose recall replacement to be done on the same day as the car service. I was told that they are full in March, and they can only arrange the hose replacement in April. So I thought I have to visit the service centre 2 times. When I sent my car for service earlier last week, guess what. The service lady arranged to replace the hose for my car on the same day.

As for quality of service centre, I would recommend COSE. The only good service centre that has competent staff. I once sent my car to a small service centre to have the front light bulbs replaced and they did it wrongly for me which caused the bulb to fuse easily(3 or 4 times already). Yes, fixed by own Proton guys. (No wonder the lights are not bright at night, and I have been driving the car for almost 1 year with the wrong wiring). When the service guy at COSE checked the lights, they informed the fixing was done wrongly. After they replaced the light bulb, suddenly the lights are so bright at night, everything on the roads are lit up.

Terrible. In the case of having the wrong people at some smaller service centres that cause more harm than good.

This post has been edited by SportyHandling: Mar 11 2016, 11:13 PM

Lucky for you people living in KL/Klang, but I'm in JB . By the way, what's the mileage of your PREVE? Probably they changed the hose for you because you're near to 40,000 km.

Haha did the same too with rubber band. I claimed before but came off after a while, so still the same. They just keep more double sided tape. sigh.
Looking around to switch the gearknob entirely.