We're not talking about luck here. I know I know. When you are unlucky, you get a lemon unit. When you are lucky, your laptop becomes super reliable for 10 years and above.


But the problem now is that.... my own Lenovo laptop and my friends' Lenovo laptops are all becoming faulty after 1 year. Some of the laptops could not even last up to 6 months.

Problem that I encounter is in such a way that the laptop overheats, and occasionally shuts down. It gets severe this week, in which the laptop shuts down after 5 minutes of usage, and the laptop is super hot. I already sent to computer shops to reapply thermal paste and do a thorough cleaning, but still the problem occurs. Same goes to my friends' Lenovo laptops, they get BSOD while gaming. Temperature often goes above 95 degree no matter how we clean the inside of the laptop.




I suggest you to avoid Lenovo brand. And ofcourse, based on my personal experience, the most reliable laptop brand goes to ACER. I owned around 3 Acer laptops previously but I sold all 3 of them cause they couldn't meet my gaming needs after few years, now I regret it ofcourse. Those 3 Acer laptops have got no problems so far, I sold them off just because the graphics cards are weak for newer generation games.


Again, please avoid Lenovo.

Lenovo model?

using y500..no problem so far...

Y400, as in my signature

Probably mine is a 14 inch packed with a Core i7, it could be the cause of the overheats.

cheap n powerful but u need xtra care

cheap plastic quality

Noted. Thank you for sharing your experience.

i got the same cpu as u...

I have had many Lenovo laptop in the past, but never have any issues...they all lasted 5 years+ before it either got thirsty or snatched by someone or sold it off to someone else. But then again, I only purchase the ThinkPad line. Where do you normally use your laptop? On a glass top? In bed? On your laps? Or just a regular table?

These are the photos of my Lenovo Y400, I took these photos around 1 hour ago...

You can see how much I take care of it, even the sticker covering and protecting the sides of the screens haven't been peeled away hahahaha....

and it is always sitting inside my bedroom....but the overheating problems cant be avoided, got external cooler fans some more...

Am using Z500. Had some driver problems before, but thats just it..

Overheating piece of crap. Nuff said.


Lenovo beats MSI and ASUS in terms of goreng pisang panas~~~ 95 degree celsius, i can boil one egg at 100 degree

ts have you repasted the cpu?
the only solution i found is to repaste with high quality thermal paste to avoid throttling.
even that temps still reach 90c
sometimes its worth paying more for higher quality laptops i guess

and phone

Am using G405s, reaching two years soon. No problems so farrrr... hopefully won't have lah. Choi choi. But i do notice that the fans don't work as powerful but when I open up my graphic softwares, i can hear the fans suddenly become very strong and even after I close it, the fans remain the same power. So I guess that kinda helps with the heating.

owned y500 sli before i knew

Well, thats the reason.

Newer Y50 and Y40 have better cooling buddy. but crappy screen

ahh y400..same here brotha..

me and my 2 housemates, all use Lenovo Y400..one bought new set, while me and the other one bought secondhand units (around 1 1/2 year old)..

all have problems within 1 year, even the new set

all have cracked assembly case near left hinge (punk-ass lenovo doesn't want to cover warranty for this even though almost all laptops of this model have the same problem)

some keyboard button's not responsive

then one by one, our laptops start to suffer abrupt shut down (no BSOD, just shut down) after several minutes of gaming or medium-high graphic related work

sent to Lenovo service centre, laptop's only able to hold on for just two weeks after acquired it back from service centre before suffer the same problem again..

can't claim warranty anymore afterwards coz expired

sent the laptop to a friend to clean the dusts inside and reapply quality thermal paste..still doesn't solve the problem..

weird thing was, after around 2-3 months, this 'abrupt shutdown' problem fixed itself. I don't know how but till this day, even when i play games like Battlefield 4 that eat up graphic resource and totally heat the laptop up, it works fine..

I've also replaced the cracked assembly case, ordered the spare parts from China..

still, never gonna buy Lenovo products again after this

Exactly my friends and my problem right now....

can't even run the laptop smoothly even after I force reformat the whole laptop....the problem still occurs, still shuts down by itself...

sometimes, when i just switch on the laptop, the temperature rises to 65 degree celsius within 1 minute..and it gets super hot damn.....

You can't expect to pay for something cheap and gain a premium quality user experience

Well did you perform dust cleaning + thermal repaste on a regualar basis ? If you did it each year or each 6 months, it will probably lower down the temperature. Using a good thermal paste do help. Also try to lower down your games settings to medium or low, the GPU can't support much intense 3D game.

Not much choice for you now, send in for warranty claiming lo.

Been using the G50-30 for about 3 months, no issue so far. Maybe because it is low powered Celeron processor emits less heat.

I own the laptop for 3 months now, send for cleaning and reapply thermal paste for 3 times, each time kena charged rm80, maybe kena scam or what...

And I don't play games on this machine, I only use it for AutoCAD and my assignments lol.....warranty over also liao

any other suggestion to fix? or no choice but to sell it cheap? hahaha

i've used a G50 for 2 years + and now my GPU showing artifact. i guess yours might be a lemon. do get additional warranty period to be safe.

My Y480 i7 has been serving me for almost 4 years steady.

You are right on the overheat part but using an external cooling pad should solve this issue.

Did you tell them to use a different thermal paste ? Cause normally they will use the stock thermal paste which is not as effective as other brand.
For AutoCAD, I believe CPU is also a factor here. Well can't expect shared heat pipe model to perform very well in heat management.

this
they might also put too much thermal paste which will act as an insulator instead of helping metal to metal contact

Using Y50 and to me by far the best cooling laptop ive ever used so far. Beat the crap out of my previous laptops, 4830TG, V-Nitro, and also MSI GE-60 2PE aka codename OVEN.

And ive used Y500 before this and it got good cooling capabilities also for its range of hardware. Never exceed 90'C in my previous usage. Maybe thats why the larger the laptop the better the cooling capabilities.

Been using acer nitro so far not problem. Lenovo I hear their after service is poor.

Haha This issue remember me of my friend's lenovo laptop overheating after playing dota... it's so hot that it can really hurt ur hand in matter of just seconds when you touch it... in fact, you can rebus egg on it when it got super hot... so it's good to hear than current Y50 has overcome overheating issue...

And I agree with TS about acer... Previously my last Acer easily last 5 years (heavy usage)... if not the hard disk was faulty, it could last much longer (maybe 7 years+)... and at that time I had no idea what dust cleaning was...hehe

Owned a G485, motherboard died after 4 years due to flooding caused by mineral water bottle, even then it was only defective USB ports.

G40-45, Windows corrupt after 3 months, replaced Win8 Bing with Win 7, smooth sailing now.

Thinkpad T430, 100 celcius when playing GTA IV, though no BSOD or crashing yet, running with Crucial mSATA SSD that i've upgraded myself, so far so good. Keyboard died 3 times because i wanted to try the spill-resistant design and forgot to let it dry properly, though IBM was able to replace them within 3 days on all 3 occassion , though Thinkpad jangan compare with Ideapad aftersales la

You may want to try playing with the "Power Options" If its currently on "High Performance", try changing it to balanced, and play the game to monitor the temp?

The other suggestion is under the "High Performance" go to Advance power settings and change the minimum processor state from 100% to 99%.

Good luck

Minimum or maximum?

My entire dept using Lenovo.

My last laptop was IBM (kinda like Lenovo?), a 17"cher.

Never had any issues.

theres a difference between business grade lenovo thinkpads
and consumer grade lenovo laptops
those business grade laptops are built like tanks

Haha! Good luck to any future Lenovo owner. Either you take my advice or...you shall waste your hard earned RM3000 on a laptop that gets faulty after 1 year. RM3000 seems like a small amount to people who are working....but in my case, I'm still a university student. And i tried selling away the laptop, highest offer I got is only RM200. Stubborn people who don't want to learn from our mistakes, go ahead and buy and support your Lenovo laptops, good luck going through all these hassle in the near future.

hi im just curious
when you replace the thermal paste.what themal paste did the shop use?

I just found out that I was scammed actually. I sent this laptop to the computer shop to reapply thermal paste but got scammed.

Last night, my brother in law came over and helped to disassemble the whole laptop.

The moment he opened the back casing, he already told me the inside of the laptop looks "virgin". Like never open before, very new

yooo.. rarely see u here wilsonphua its been a while...

hmm maybe you can ask your brother in law to help you repaste
should improve the temps

Oh hell. I just bought a lenovo laptop last week.

I've been abusing my ThinkPad T430s for more than 2 years. Knock here, knock there, still going strong

RM200 or RM2000 for your y400 sli ?

try to avoid this kind of unknown shop offered RM50-RM80 for cleaning and reapply thermal paste service.

you may search around the garage sales, some of the sellers have better reputation based on
their customer feedback review.

Fully supporting OP. My unit is also a Lenovo Y400, breaks down after 1 year of usage, not to mention DOA that haven't been discovered till recently, with a simple online research proves that it is a common issue among Lenovo laptops. My problems faced with Lenovo and their after sales service can be found here.

Opps, sorry for the late reply to your comment. Yeap, some people actually offered me RM50 for the faulty Y400 laptop. I have sent the laptop for servicing at computer shops (Can't bring to Lenovo warranty cause warranty expired liao)....now bring back home, problem still have, now becomes more terrible....Earphone jack can no longer be used, when plug my speaker or headphone in, got electricity distortion sound. Temperature rise to 65 degree on idle around 5 minutes after switch on

Saw your thread on that. And you bought a Macbook now, which Macbook did you buy? I'm planning to buy a more reliable laptop for my assignments and studies purpose. Right now, the Lenovo Y400 sits there collecting dust whole day only, sometimes night time got use to try see how serious the problems...

How come I heard that many ppl say Asus and Lenovo are the top brand in Msia (or International?)

My 1st notebook was HP.. the main reason I bought was becos of the 3 years warranty.. however, i overcame overheat (thermal shutdown) problem and i did sent to HP HQ for repair.. But the problem still there after few months later...

So, now the main spec that im going for new notebook is the overheat issue... scared of this problem ady

That is just because these companies pay to advertise their products, making their products to be god-like, but they do have many problems, after sales services are poor.

Yeap, thermal shutdown is the worst nightmare after spending hard earn RM3000 on a laptop, im trying to look for a laptop without this problem, so far it is Acer, Apple, Toshiba...(Based on my own experience and my friends')

Toshiba line-up getting shrink... i do agree that acer quality seems better than asus... i bought acer 4835G or wat.. not sure with specs i3+gt310m earlier than asus x42de, my asus x42de kaput liao... but acer now.. still can be use until now.. amazing

Good lah Acer.......now Im planning to sell away my whole desktop system, give up gaming and go for one Acer laptop....desktop system quite hard to carry around also

inb4 i carry my rig around like big bag... i gave up on expensive notebook.. so.. sacrifice for portability.. nw i feel mascular liao

I have 2 Lenovo's lappy. One 2 yrs+. Another maybe 1 yr+. No problems also.

Lenovo FTW.

How come many of my fren said that Acer is even worse than Asus

This post has been edited by shereen82: Jul 8 2015, 02:45 PM

So Lenovo joined the Acer family.
As a experienced IT services provider across malaysia, Worst case is LCD meltdown ( yes, smoke present ) or dead Notebook ( seal set )( factory damaged ) problem are all ACER brand and Few lenovos.

The most reliable brand goes to?

Based on your luck. There's always a lemon.

Dell >> getting worst in their Products quality, compare to back in 2012. Hopefully service is still good.
HP >> already quit
Toshiba >> already quit
Acer >> still trying hard to get low cost productions look good. 4/10 is a fail.
Lenovo >> trying hard to lowering down costing = lowering down quality
Asus >> keeping price and quality balanced but failed in providing quality and professional services because of lazy and fresh man Malaysian after sales service provider.

So....which laptop should I invest? something that can last long? Asus? but my friend's Asus gpu also fried, and the LCD also got one dead pixels line...


so hard to get good laptops

As i said, there's always a faulty device. based on your luck. Else check carefully before purchase.

Dead pixels on LCD, or TN panels are very common problem.

I don't think HP quit and the latest HP Spectre x360 had one of the best review out there (even better than Dell XPS 2015)

Yup, their products are getting fewer. The sales and profits are down falling + poor Malaysia economic status. Many products are holding and pulling their markets away.

the Spectre just arrived and I have been seeing them around.
they do have their other products like printers.
don't think they would be going anywhere, especially with their enterprise solutions around.

hp sales dint go down la. infact their server business overtake Dell...

but they do some under counter deal oso... they hv some stocks parallel export to vietnam n cambodia...until the GM of hp Vietnam almost fainted.. total 10000units (2 containers) of malaysia stock appeal there... tat how bad malaysia economy is...

HP is no.1 server hardware manufacturer now...

But their laptop are getting fewer month by month, only some models target for business and travelers are available locally. Not mentioning their other products la... Printers, servers of course la..
Will see again then.

Physical stores maybe but their website is pretty up-to-date and available for purchase compared to other manufacturers that require a trip to another retailer.
Personally, I had good experience with Dell (old ones) and HP (current ones) while bad experience with Acer (old).
I had complains about every brand from everyone around me but so far all my machines and gadgets are fine but it is possible that I just maintain my stuffs really well.

Good to hear that. As i doing services also receive complains almost everyday about every brand.
So as long as you're not getting a lemon , and you know how to maintain it well. then it would be working fine.

What do you think about Illegear products ?

Not bad, custom gaming laptop. But in term of design... all chasis and parts from China suplier. But they are growing really well due to increasing sales lately thanks to Z5 and other models as well.
They did provide warranty so its ok.

OK, thank you

using Z400 touch no problem at all

Isn't other brand also purchase most of their parts from China supplier ? So far I just know MSI and Asus produce most of the parts on their own. Is it true ?

Yup.
for illegear , is it just a re-branded Chinese custom laptop ?

check here:
HERE


surprisingly all model are same, every piece of atom and spec are same. But the price 40% much more expensive!

it's based on clevo from taiwan (http://www.clevo.com.tw/)

It is based on Clevo, so obviously it will be the same no. hahaha
Price is much more expensive cause you need to take into account taxes, delivery fee all those stuff.
What I want to know is, IIRC, in some article I read, brand like Dell and Lenovo also purchase barebone from Clevo, or ask Clevo to produce barebone for them. Whether it is true or not.
Well Clevo quality is well known to be good in oversea tho

I have used my Lenovo Y580 for 3 years, still able to run intense application under humid situation and never got overheat... never met a problem like urs... I bought my brother a Lenovo slim laptop with A10 APU, used 1 year , never had any issue either.

The fact is my situation is reverse with urs. I used to use Acer before in few model, Aspire 4710 then Aspire 4741, guess what, both of these unit suffer same problems. 4710 suffer overheat issue after 5 months usage... even though thermal paste replace and cleaning done, same goes to 4741, hardsk failure, overheat issue, blue screen, motherboard fried even fan stop working due to heat overshoot, all these happened in 1 yr of time. Same goes to my friend using V3 with I7, overheat issue after 1 year usage making the palm rest area literally burning the hand when placing over during typing. Therefore, ACER is a problematic laptop for me haha... believe it or not

Anw just sharing my experience though... Asus or Lenovo laptop still my choice.

This post has been edited by clarence888: Jul 10 2015, 11:10 AM

i guess its depending on luck
i got a cheapo lenovo g400s that i upgraded to an i7 3630qm from an i3 3110m
temps stay below 87c with throttlestop
but my friends y500 suffers from overheating even after repaste
might be faulty heatpipe

This post has been edited by bigmac999: Jul 10 2015, 06:47 PM

checked the HP spectre display at ly thundermatch... first thing i notice is the laptop very hot even on idle mode.

if running full usage i think you can burn your lap with it.

My bro and I bought Lenovo Y580 FHD when it first laumched in Msia. These are ori Malaysia set. We got extended warranty promo 3 years. My bro y580 having high temp issue, after a year and half his laptop is dead. He did not send his laptop to warranty because his y580 casing was damaged and lenovo reject warranty claim. My y580 just died this year Mar. Apparently the warranty was expired last year Aug. While using lenovo laptop I pursuaded two of my fren to buy y480. One bought AP and another ori Malaysia. The ori y480 was sent twice for warranty, 1st prob speaker, 2nd motherboard dead. So this is my experience with lenovo laptops. Judge urself.

Lenovo Thinkpad has the best quality, of course it's kinda expensive.

However their consumer multimedia graded laptop using cheap component due to cheaper price, so u want THEIR BEST QUALITY, GO BUY THEIR TOP RATED LAPTOP.

98% of the laptops are manufactured in China, including ALIENWARE and Apple MBP FYI.

May I know which model are you comparing to to the page you listed? Do note the Z5 comes with IPS display, GTX960M 4GB GDDR5 by default.

Other costs such as 6% GST import and international shipping also make our costs higher rather than china local transport.

Where they manufacture doesn't matter. Quality control are the most important after all. ILLEGEAR are company which cooperate, assemble parts from many supplier and manufacturer. Am i right? PCB designs which can fits all the upgrades such as wide variety of processors and graphics cards.
The company which doesn't manufacture their own custom parts where they cannot ensure how the quality controlled by the original manufacturer. Chassis designs, and elements layout are all widely used by many other company as well overseas. But indeed the company provide good custom job and services include warranty.

Keep it up, someday may have custom chassis design available then i will come for investment

My Y480 ideapad only met wifi-adapter failure before and I have been using it for 3 years. A good friend of mine is using Y580 for almost 3 years too. Never hear him complains anything about the laptop. We do gaming everyday for about 3-4 hours daily. Judge yourself.

I know this may be unrelated as I'm using a Toshiba laptop, but I wud like receive some feedback.

My laptop- Satellite L-50 A (i 54200 M), 15.6" screen, bought 2014, heats up quickly, especially d right side of keyboard. This causes discomfort when I use it for > 1.5 hrs, like typing.

1) Is this normal wif other laptops, e.g. Lenovo?
2) What causes laptops to heat up so much in short period of time, like d Lenovo cases mentioned earlier by fellow forumers?
3) CPU temperature is 46 degrees Celsius after > 1.5 hrs of use. Is it normal?


Thx in advanced 4 any feedback.

CPU temperature at 46 degree celsius is completely fine, considering the hot weather in Malaysia. As long as your laptop does not shut down, then it should be okay. My Lenovo laptop heats up within 5 minutes of usage, and the whole laptop is very hot hahaha. It happens probably because the CPU itself is located at the middle of the whole system, when it generates heat, the heat flow to ambient conducted through the heat sink from the CPU, this heat is usually trapped underneath your laptop if your laptop has no external cooler.

Well, if it causes discomfort, just get an external keyboard. Problem arises once your laptop starts to shut down unexpectedly.

Hi jason,

Our laptops are assembled and checked by strict QC in oversea, then customized in ILLEGEAR Studio like changing GPU, changing RAM and HDD etc. ILLEGEAR also run extra tests to ensure the systems are running fine.

You can pm me for more information because this is lenovo thread

This post has been edited by Prince J: Jul 14 2015, 10:41 AM

I appreaciate yr feedback. But I think I'll juz hav 2 bear wif d heaty keyboard. Gettting an external keyboard may be too much of hassle to me.

Sorry if this sounds offensive, but isn't most laptop are using parts which are manufactured by other company ? Including big brand like Lenovo, Dell, AW etc etc. They are using parts like mobo, chassis, cpu, gpu etc etc from other manufacturer. The only company I know which produce their own parts are MSI and Asus.
It is kind of like a rebrand, you get the license, get their parts and assemble it. Then change to your company brand.

2nd Hand Macbook Pro 13-inch Mid 2014 256GB model If you're only using it for assignments and studies also will overheat and crash? Have you try reformatting it? Maybe there might be a software which is intensively utilising your CPU resource Sorry late reply yea

ONE MORE REASON NOT TO BUY LENOVO LAPTOPS OR PRODUCTS.

https://forum.lowyat.net/topic/3654386

Someone please help this guy out. My own problem also can't fix, so im not so techy

g400s here using about 2 years now still going good

I have been using Lenovo Yoga 2 for 1yr+, never encountered the problems mentioned, working absolutely fine though

my edge is running slower now than the beginning

Using second Hand x220 for 1year plus no overheat also... Now the lappie is 3 yr ...smooth as butter

not mine my lenovo g405s overheat like hell . i cant even play dota 2

Using lenovo y50, Overheating can't be avoided but in AC room.. it's not that bad

I think they're thinking that our country are always having 20~25°C

This post has been edited by KittehDispenser: Aug 1 2015, 07:22 AM

My lenovo sound output one sided only after 5 months of use. Then the memory problem recurring. The warranty expired in January. It heats randomly (not all the time) this year so i turn it off and restart. I finally got a new replacement.

I dunno maybe it is just luck.

For me it is reversed.

I find Lenovo decent, but Acer totally rubbish.

Still using a C2D Asus which is rock solid.