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 DO NOT BUY Lenovo Laptops please.

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TSwilsonphua
post Jun 28 2015, 05:21 PM, updated 11y ago

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We're not talking about luck here. I know I know. When you are unlucky, you get a lemon unit. When you are lucky, your laptop becomes super reliable for 10 years and above.


But the problem now is that.... my own Lenovo laptop and my friends' Lenovo laptops are all becoming faulty after 1 year. Some of the laptops could not even last up to 6 months.

Problem that I encounter is in such a way that the laptop overheats, and occasionally shuts down. It gets severe this week, in which the laptop shuts down after 5 minutes of usage, and the laptop is super hot. I already sent to computer shops to reapply thermal paste and do a thorough cleaning, but still the problem occurs. Same goes to my friends' Lenovo laptops, they get BSOD while gaming. Temperature often goes above 95 degree no matter how we clean the inside of the laptop.




I suggest you to avoid Lenovo brand. And ofcourse, based on my personal experience, the most reliable laptop brand goes to ACER. I owned around 3 Acer laptops previously but I sold all 3 of them cause they couldn't meet my gaming needs after few years, now I regret it ofcourse. Those 3 Acer laptops have got no problems so far, I sold them off just because the graphics cards are weak for newer generation games.


Again, please avoid Lenovo.
TSwilsonphua
post Jun 28 2015, 05:32 PM

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QUOTE(AthrunIJ @ Jun 28 2015, 05:24 PM)
Lenovo model?
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Y400, as in my signature biggrin.gif

QUOTE(Baconateer @ Jun 28 2015, 05:24 PM)
using y500..no problem so far...
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Probably mine is a 14 inch packed with a Core i7, it could be the cause of the overheats.


TSwilsonphua
post Jun 28 2015, 05:42 PM

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QUOTE(Mr_47 @ Jun 28 2015, 05:35 PM)
cheap n powerful but u need xtra care

cheap plastic quality
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user posted image

user posted image

These are the photos of my Lenovo Y400, I took these photos around 1 hour ago...

You can see how much I take care of it, even the sticker covering and protecting the sides of the screens haven't been peeled away hahahaha....

and it is always sitting inside my bedroom....but the overheating problems cant be avoided, got external cooler fans some more...
TSwilsonphua
post Jun 28 2015, 07:01 PM

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Overheating piece of crap. Nuff said.


Lenovo beats MSI and ASUS in terms of goreng pisang panas~~~ 95 degree celsius, i can boil one egg at 100 degree
TSwilsonphua
post Jun 28 2015, 11:41 PM

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QUOTE(kerolzarmyfanboy @ Jun 28 2015, 09:18 PM)
ahh y400..same here brotha..

me and my 2 housemates, all use Lenovo Y400..one bought new set, while me and the other one bought secondhand units (around 1 1/2 year old)..

all have problems within 1 year, even the new set

all have cracked assembly case near left hinge (punk-ass lenovo doesn't want to cover warranty for this even though almost all laptops of this model have the same problem)

some keyboard button's not responsive

then one by one, our laptops start to suffer abrupt shut down (no BSOD, just shut down) after several minutes of gaming or medium-high graphic related work

sent to Lenovo service centre, laptop's only able to hold on for just two weeks after acquired it back from service centre before suffer the same problem again..

can't claim warranty anymore afterwards coz expired

sent the laptop to a friend to clean the dusts inside and reapply quality thermal paste..still doesn't solve the problem..

weird thing was, after around 2-3 months, this 'abrupt shutdown' problem fixed itself. I don't know how but till this day, even when i play games like Battlefield 4 that eat up graphic resource and totally heat the laptop up, it works fine..

I've also replaced the cracked assembly case, ordered the spare parts from China..

still, never gonna buy Lenovo products again after this
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Exactly my friends and my problem right now....

can't even run the laptop smoothly even after I force reformat the whole laptop....the problem still occurs, still shuts down by itself...

sometimes, when i just switch on the laptop, the temperature rises to 65 degree celsius within 1 minute..and it gets super hot damn.....
TSwilsonphua
post Jun 29 2015, 10:13 AM

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QUOTE(miong93 @ Jun 29 2015, 08:23 AM)
You can't expect to pay for something cheap and gain a premium quality user experience sweat.gif

Well did you perform dust cleaning + thermal repaste on a regualar basis ? If you did it each year or each 6 months, it will probably lower down the temperature. Using a good thermal paste do help. Also try to lower down your games settings to medium or low, the GPU can't support much intense 3D game.

Not much choice for you now, send in for warranty claiming lo.
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I own the laptop for 3 months now, send for cleaning and reapply thermal paste for 3 times, each time kena charged rm80, maybe kena scam or what...

And I don't play games on this machine, I only use it for AutoCAD and my assignments lol.....warranty over also liao

any other suggestion to fix? or no choice but to sell it cheap? hahaha
TSwilsonphua
post Jun 30 2015, 07:23 AM

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Haha! Good luck to any future Lenovo owner. Either you take my advice or...you shall waste your hard earned RM3000 on a laptop that gets faulty after 1 year. RM3000 seems like a small amount to people who are working....but in my case, I'm still a university student. And i tried selling away the laptop, highest offer I got is only RM200. Stubborn people who don't want to learn from our mistakes, go ahead and buy and support your Lenovo laptops, good luck going through all these hassle in the near future.
TSwilsonphua
post Jun 30 2015, 08:01 AM

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QUOTE(bigmac999 @ Jun 30 2015, 07:47 AM)
hi im just curious
when you replace the thermal paste.what themal paste did the shop use?
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I just found out that I was scammed actually. I sent this laptop to the computer shop to reapply thermal paste but got scammed.

Last night, my brother in law came over and helped to disassemble the whole laptop.

The moment he opened the back casing, he already told me the inside of the laptop looks "virgin". Like never open before, very new
TSwilsonphua
post Jul 7 2015, 05:47 PM

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QUOTE(icecreamcake @ Jul 5 2015, 10:58 AM)
RM200 or RM2000 for your y400 sli ?  doh.gif

try to avoid this kind of unknown shop offered RM50-RM80 for cleaning and reapply thermal paste service.

you may search around the garage sales, some of the sellers have better reputation based on
their customer feedback review.
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Opps, sorry for the late reply to your comment. Yeap, some people actually offered me RM50 for the faulty Y400 laptop. I have sent the laptop for servicing at computer shops (Can't bring to Lenovo warranty cause warranty expired liao)....now bring back home, problem still have, now becomes more terrible....Earphone jack can no longer be used, when plug my speaker or headphone in, got electricity distortion sound. Temperature rise to 65 degree on idle around 5 minutes after switch on

QUOTE(NetGi @ Jul 7 2015, 05:33 PM)
Fully supporting OP. My unit is also a Lenovo Y400, breaks down after 1 year of usage, not to mention DOA that haven't been discovered till recently, with a simple online research proves that it is a common issue among Lenovo laptops. My problems faced with Lenovo and their after sales service can be found here.
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Saw your thread on that. And you bought a Macbook now, which Macbook did you buy? I'm planning to buy a more reliable laptop for my assignments and studies purpose. Right now, the Lenovo Y400 sits there collecting dust whole day only, sometimes night time got use to try see how serious the problems...
TSwilsonphua
post Jul 7 2015, 07:24 PM

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QUOTE(shereen82 @ Jul 7 2015, 05:54 PM)
How come I heard that many ppl say Asus and Lenovo are the top brand in Msia (or International?)

My 1st notebook was HP.. the main reason I bought was becos of the 3 years warranty.. however, i overcame overheat (thermal shutdown) problem and i did sent to HP HQ for repair.. But the problem still there after few months later...

So, now the main spec that im going for new notebook is the overheat issue... scared of this problem ady
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That is just because these companies pay to advertise their products, making their products to be god-like, but they do have many problems, after sales services are poor.

Yeap, thermal shutdown is the worst nightmare after spending hard earn RM3000 on a laptop, im trying to look for a laptop without this problem, so far it is Acer, Apple, Toshiba...(Based on my own experience and my friends')
TSwilsonphua
post Jul 8 2015, 12:32 PM

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QUOTE(pandera999 @ Jul 8 2015, 12:15 PM)
Toshiba line-up getting shrink... i do agree that acer quality seems better than asus... i bought acer 4835G or wat.. not sure with specs i3+gt310m earlier than asus x42de, my asus x42de kaput liao... but acer now.. still can be use until now.. amazing  shakehead.gif
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Good lah Acer.......now Im planning to sell away my whole desktop system, give up gaming and go for one Acer laptop....desktop system quite hard to carry around also cry.gif
TSwilsonphua
post Jul 9 2015, 07:05 PM

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QUOTE(jasonsuna1 @ Jul 9 2015, 05:57 PM)
So Lenovo joined the Acer family.
As a experienced IT services provider across malaysia, Worst case is LCD meltdown ( yes, smoke present ) or dead Notebook ( seal set )( factory damaged )  problem are all ACER brand and Few lenovos.
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The most reliable brand goes to?
TSwilsonphua
post Jul 9 2015, 08:01 PM

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QUOTE(jasonsuna1 @ Jul 9 2015, 07:30 PM)
Based on your luck. There's always a lemon.

Dell >> getting worst in their Products quality, compare to back in 2012. Hopefully service is still good.
HP >> already quit
Toshiba >> already quit 
Acer >> still trying hard to get low cost productions look good. 4/10 is a fail.
Lenovo >> trying hard to lowering down costing = lowering down quality
Asus >> keeping price and quality balanced but failed in providing quality and professional services because of lazy and fresh man Malaysian after sales service provider.
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So....which laptop should I invest? something that can last long? Asus? but my friend's Asus gpu also fried, and the LCD also got one dead pixels line...


so hard to get good laptops
TSwilsonphua
post Jul 13 2015, 07:10 PM

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QUOTE(stickmanchong17 @ Jul 13 2015, 12:02 AM)
I know this may be unrelated as I'm using a Toshiba laptop, but I wud like receive some feedback. blush.gif

My laptop- Satellite L-50 A (i 54200 M), 15.6" screen,  bought 2014, heats up quickly, especially d right side of keyboard. This causes discomfort when I use it for > 1.5 hrs, like typing.

1) Is this normal wif other laptops, e.g. Lenovo?
2) What causes laptops to heat up so much in short period of time, like d Lenovo cases mentioned earlier by fellow forumers?
3) CPU temperature is 46 degrees Celsius after > 1.5 hrs of use.  Is it normal?
Thx in advanced 4 any feedback.  notworthy.gif
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CPU temperature at 46 degree celsius is completely fine, considering the hot weather in Malaysia. As long as your laptop does not shut down, then it should be okay. My Lenovo laptop heats up within 5 minutes of usage, and the whole laptop is very hot hahaha. It happens probably because the CPU itself is located at the middle of the whole system, when it generates heat, the heat flow to ambient conducted through the heat sink from the CPU, this heat is usually trapped underneath your laptop if your laptop has no external cooler.

Well, if it causes discomfort, just get an external keyboard. Problem arises once your laptop starts to shut down unexpectedly.
TSwilsonphua
post Jul 20 2015, 07:42 PM

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ONE MORE REASON NOT TO BUY LENOVO LAPTOPS OR PRODUCTS.

https://forum.lowyat.net/topic/3654386

Someone please help this guy out. My own problem also can't fix, so im not so techy

 

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