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 Celcom First Basic 38 - WORST NETWORK, Drop calls, Zero signal, Snail data spee

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fat16
post Nov 25 2015, 03:52 PM

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QUOTE(cxbiuan @ Nov 24 2015, 12:21 PM)
anyone tried Yonder before ar? Couldn't detect with chinese word to search chinese song... sad!!! mainly for malay and england song!
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how about tamil and arabic song ? biggrin.gif
ezekieldavidchong
post Nov 30 2015, 12:10 PM

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Well i have no problem with Celcom coverage.......i was using Digi sometimes there is no signal so my friends can not call me. 2nd Maxis is damn expansive so I choose Celcom.
So far i am happy with it anyway i did not take the RM 38 cost RM 40.28 and if i am not mistaken RM 38 can not take sublines but i took the newest plan which is RM 45 which cost me RM 47.70 which allows me 5 sublines

This post has been edited by ezekieldavidchong: Nov 30 2015, 12:13 PM
Raymond T.
post Dec 1 2015, 03:44 AM

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QUOTE(ezekieldavidchong @ Nov 30 2015, 12:10 PM)
Well i have no problem with Celcom coverage.......i was using Digi sometimes there is no signal so my friends can not call me. 2nd Maxis is damn expansive so I choose Celcom.
  So far i am happy with it anyway i did not take the RM 38 cost RM 40.28 and if i am not mistaken RM 38 can not take sublines but i took the newest plan which is RM 45 which cost me RM 47.70 which allows me 5 sublines
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How's celcom LTE stability ?
UntilUComeBack
post Dec 1 2015, 12:08 PM

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QUOTE(dawja5215 @ Nov 23 2015, 11:30 PM)
Who else here is having problems with third party MMS and SMS services that they don't even try to subscribe? I already followed what CS told me to unsubscribe but still receiving it and costs few RM each one.. It's weird this only occurs to me when I'm with Celcom and not other telco.
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new number? my fren same case like u.
end up he terminated that number.
celcom say gonna help bla bla but 2-3months still makan.
lucky no contract and when he decide to terminated, that cost like burn.


btw, izzit sim problem what if sometimes no line / network?

ezekieldavidchong
post Dec 1 2015, 01:45 PM

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QUOTE(Raymond T. @ Dec 1 2015, 03:44 AM)
How's celcom LTE stability ?
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did not try not implemented fully yet in Malaysia
my phone is an old phone can't get 4G on 3G

ezekieldavidchong
post Dec 1 2015, 01:49 PM

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QUOTE(UntilUComeBack @ Dec 1 2015, 12:08 PM)
new number? my fren same case like u.
end up he terminated that number.
celcom say gonna help bla bla but 2-3months still makan.
lucky no contract and when he decide to terminated, that cost like burn.
btw, izzit sim problem what if sometimes no line / network?
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Couild be 3 things
a.server problem
b.server problem
c.SIM problem

i had some issue lastime and later it was my phone problem not Sim card problem

UntilUComeBack
post Dec 1 2015, 02:42 PM

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QUOTE(ezekieldavidchong @ Dec 1 2015, 01:49 PM)
Couild be 3 things
a.server problem
b.server problem
c.SIM problem

i had some issue lastime and later it was my phone problem not Sim card problem
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blink.gif blink.gif
phone problem is the worst.
dawja5215
post Dec 2 2015, 01:13 AM

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QUOTE(UntilUComeBack @ Dec 1 2015, 12:08 PM)
new number? my fren same case like u.
end up he terminated that number.
celcom say gonna help bla bla but 2-3months still makan.
lucky no contract and when he decide to terminated, that cost like burn.
btw, izzit sim problem what if sometimes no line / network?
*
Old number. It was XPAX prepaid before I changed, also got problem like that before I managed to stop it. Few years after that, change to Basic 38 in the second month it started appearing and months onward more spam is subscribed to me. Still using DiGi and Umobile prepaid, no such problem. My Maxis postpaid before also no problem, only with Celcom.

This one time I was playing a game and then an ad pops up, when I tried to dismiss it, it closes and suddenly received a message says I'm subscribed to the service. If I was not mistaken I did a search on that company and turns out it is either a subsidiary of Celcom Axiata or an affiliate. So that's how bad Celcom is.

To answer your question,if other phone using same network is okay, then maybe phone or sim problem. If that happens, take out the sim and use it in another phone, if it's fine then probably phone problem and vice versa.
UntilUComeBack
post Dec 2 2015, 09:04 AM

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QUOTE(dawja5215 @ Dec 2 2015, 01:13 AM)
Old number. It was XPAX prepaid before I changed, also got problem like that before I managed to stop it. Few years after that, change to Basic 38 in the second month it started appearing and months onward more spam is subscribed to me. Still using DiGi and Umobile prepaid, no such problem. My Maxis postpaid before also no problem, only with Celcom.

This one time I was playing a game and then an ad pops up, when I tried to dismiss it, it closes and suddenly received a message says I'm subscribed to the service. If I was not mistaken I did a search on that company and turns out it is either a subsidiary of Celcom Axiata or an affiliate. So that's how bad Celcom is.

To answer your question,if other phone using same network is okay, then maybe phone or sim problem. If that happens, take out the sim and use it in another phone, if it's fine then probably phone problem and vice versa.
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i mcm ade read somewhere around fb. this trick celcom used long time ago.
and somebody saman them again. say will report report but end up eveyrmonth tarik duit.
gila.
OKLY
post Dec 2 2015, 02:01 PM

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QUOTE(Raymond T. @ Dec 1 2015, 03:44 AM)
How's celcom LTE stability ?
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About average in terms of stability. Sometimes there will be like no data when connected to 4G until you reconnect, their 3G is pretty good though.
Dozz
post Dec 2 2015, 02:23 PM

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QUOTE(OKLY @ Dec 2 2015, 02:01 PM)
About average in terms of stability. Sometimes there will be like no data when connected to 4G until you reconnect, their 3G is pretty good though.
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Yes, this is the only issue i hate the most.. and celcom will never fix the problem!
Scar_face
post Dec 2 2015, 03:35 PM

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anyone having connection issues today? i still unable to receive data since morning..no internet
nexona88
post Dec 2 2015, 04:27 PM

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Internet okay only. No problem biggrin.gif
OKLY
post Dec 3 2015, 12:25 PM

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QUOTE(Scar_face @ Dec 2 2015, 03:35 PM)
anyone having connection issues today? i still unable to receive data since morning..no internet
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Should be your area only, lodge a complaint to them.
tolaktakjatuh
post Dec 3 2015, 06:29 PM

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I'm having some network problems this week. I cant received some calls, only later got sms said got few miscalls. Data is working fine. Alor Setar area.
nexona88
post Dec 3 2015, 07:12 PM

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QUOTE(tolaktakjatuh @ Dec 3 2015, 06:29 PM)
I'm having some network problems this week. I cant received some calls, only later got sms said got few miscalls. Data is working fine. Alor Setar area.
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What did Celcom Customer Service says about it? hmm.gif
wil-i-am
post Dec 5 2015, 10:29 PM

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QUOTE(tolaktakjatuh @ Dec 3 2015, 06:29 PM)
I'm having some network problems this week. I cant received some calls, only later got sms said got few miscalls. Data is working fine. Alor Setar area.
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Try to reboot the phone
kienhow
post Dec 6 2015, 12:51 PM

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Any1 facing call drop in kepong area these few days?..been getting a few miss call
matiko95
post Dec 6 2015, 12:54 PM

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celcom first doesnt have 4g. it only 3g

ive been using celcom first biz elite....

the feature is cool..
OKLY
post Dec 7 2015, 09:12 AM

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QUOTE(matiko95 @ Dec 6 2015, 12:54 PM)
celcom first doesnt have 4g. it only 3g

ive been using celcom first biz elite....

the feature is cool..
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It does have, at least for my First Basic 38.

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