Yea, it's kinda weak, I'm in Taman Sri Bintang, indoor signal almost none, while past few months still have 4g...
Same at Templer Park area, Guard house can get full 4G... after went inside taman showing 3G but hardly get online...

If you don't pay your postpaid on monthly basis, only get banned for a year and you can still use your other prepaid numbers right?

This post has been edited by sniperz: Dec 15 2015, 09:55 AM

line barred but monthly billing will continue every month.
your name, ic, adress (for tm stimix/unifi) banned for multimedia service until your paid the bill.
wimax operator dont play play, added bonus is your name goes to ctos.
prepaid no problem.

Celcom network damn slow at semenyih/beranang/bndr rinching area..

Generally that area had quite poor speed regardless of Telco according to OpenSignal.

my celcom line - at serdang (pasar borong area) and some certain puchong area, line suck & even can't use for online. sunway area ok acceptable

Other place like genting no problem at all , really what the....=.=lll

This post has been edited by leogimon: Mar 9 2016, 11:03 AM

obviously there is not tower there.
Call celcom help line or use ocs report and hopefully they will act on it.

many complain and later it will get better

celcom help line is the worse.

they would blame on your device problem instead of admitting their network at fault

Perhaps Celcom can't cope with the sudden increase in sub base

nexona88 agree
wil-i-am must be true then

Is it me or the Celcom Line for this package really bad?

I adjust my phone (note 5) to search for 3G/H+ and it keeps going from 3G to H+, like it couldn't make up its mind and adjust my call connection especially I use internet call! The 3G doesn't even work!

I am thinking to seriously switch to other telco now.

That should be Fast Dormancy kicking in. In short, when there's no network activity it reverts back to lower power 3G and when there's activity it switches back to HSPA. The problem here is that if it switches to HSPA slow then you'll feel a delay or worse still as if there's no connection.

I see. But it happens so often like within a minute, it could change crazily. Is this normal?
At first I have been patient about it, but it's getting on my nerve as I move around a lot.

Totally agreed with you! Celcom customer is the WORST .. not professional, not enough product knowledge and some of them cant even speak proper english to serve customers.

I realize that if you submit your support request online via OCS, they will directly escalate to Level 2 support and they are much much better.

Yes, i realized that also. If submit request online, someone will call you back in few hours later, where if you call CS to file a complain , it will take few days for them to call back.

yes, normal for celcom.

like I said previously, the network is not stable.

and now with a lot people port in from Maxis. it would become even worse

Oh crap. :<
Why is Maxis coming over?

what I mean is some maxis user are moving to celcom.

keep the same number, but use celcom line

Yeah, why is that? Is it because of the price? I haven't gone to check Maxis's plan yet.
Why not Digi or Umobile....

The only reason why I use Celcom is because of its coverage, especially on islands.
But...............
this is pissing me off. meh.