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 TMnet confirms they are throttling P2P, CEO staff admits to P2P throttling

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tirumisu
post Nov 4 2006, 12:37 AM

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Want to cap also don't cap subscribers until single digit kB/s speed la.

Damn incompetent isp.It's really unfair for those who are affected yet there are some who can still manage to get away with full unthrottled BT speeds without even paying more.

For those who are affected and managed to contact the top management / network operation division please do us a favour and help yourself. Please tell them why inconsistencies exist between unthrottled and throttled P2P users. Why do they have better and bad ips.What's the unbalanced bandwidth all about?


ATI.Bob
post Nov 4 2006, 12:40 AM

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My naruto torrent sometimes 20+kbps.. sometimes just ~6kbps.. using uTorrent.. there's a few TMnet users, but can't seem to get data from them.. doh.gif
TSnwk
post Nov 4 2006, 12:47 AM

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the worst thing about this throttling is when they block the trackers. i have always got this problem connecting to the trackers. it is not so bad if the torrent is a public one because you can still connect to some peers via DHT but private trackers won't allow DHT. So if you can't connect to a private tracker, you can't download anything!
ATI.Bob
post Nov 4 2006, 01:20 AM

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QUOTE(nwk @ Nov 4 2006, 12:47 AM)
the worst thing about this throttling is when they block the trackers. i have always got this problem connecting to the trackers. it is not so bad if the torrent is a public one because you can still connect to some peers via DHT but private trackers won't allow DHT. So if you can't connect to a private tracker, you can't download anything!
*
Weird.. I was able to connect to the trackers, just no transfers.. doh.gif
broken_string
post Nov 4 2006, 02:12 AM

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QUOTE(work_tgr @ Nov 3 2006, 10:20 PM)
off topic a bit: broken_string, you work at malaysia ? how come you work with singapore broadband and know those "tricks".

LOL got 80M at singapore ,yet can't use BT. WTF. Ar-Bu-Then ?? for what --browsing only meh ?!
*
they outsource to our company mah
thus they supply us wif their broadband connection right here in malaysia
damm fast the line drool.gif

not really tricks la but juz the procedure to handle cust problem and calls.
usually its about the same for all broadband call center but the quality of service between the 2 well u know tmnet yawn.gif

i tell u more about it when i got the time

basically the 80mbps is still in testing so its free for 6 months, they mostly use high speed line like 10mb or 25mb for gaming, maple story, wow and stuff like tat.
work_tgr
post Nov 4 2006, 07:16 AM

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QUOTE(broken_string @ Nov 4 2006, 02:12 AM)
basically the 80mbps is still in testing so its free for 6 months, they mostly use high speed line like 10mb or 25mb for gaming, maple story, wow and stuff like tat.
Good morning everyone. I really can't imagine the speed of 80M !
Now, forget about BT, just http download with 80M line,
it much be reaching 8000K !! rclxub.gif 我昏啦 !
and WHAT !? got FREE 6 months some more !! wa lao ye !!
tmnet must learn from Singapore.

This post has been edited by work_tgr: Nov 4 2006, 07:18 AM
TSnwk
post Nov 4 2006, 08:10 AM

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i cari pasal with tmnet again this morning. i ask the cs boy why are they still throttling my connection and you know what he say? he tell me to go to speedometer website to test speed! I taruh him and say there is nothing wrong with my speed and I demand to know why are they still throttling me. then he tell me bullshit storey about my connection to server and how if there are many people on that server my connection will be slow. then i taruh him again and say your ceo already told me you are throttling p2p traffic, why are you telling me about server speed? then he panic and say this could be because of a nationwide service disruption going on now and he blame the technicians for controlling the speed and he say he can't control the speed. So i ask him how long this service disruption will be? he say he have no idea.

those tmnet cs robots still want to tell bullshit storey about p2p even though their ceo already admit it. when are they going to start telling us the truth? guys, if you call CS and they tell you bullshit when you ask about throtttling, please don't waste time and taruh them right away! don't give chance to them!!!!
HiT-AbLe
post Nov 4 2006, 08:16 AM

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Lol why did u want to waste money to call thier cs since u know they'll only give u bull crap answers?
TSnwk
post Nov 4 2006, 08:21 AM

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QUOTE(HiT-AbLe @ Nov 4 2006, 08:16 AM)
Lol why did u want to waste money to call thier cs since u know they'll only give u bull crap answers?
*
because i got plenty of money to waste.
work_tgr
post Nov 4 2006, 08:36 AM

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ha ha !!! taruh tmnet habis habis !!
大骗子 !!
nairud
post Nov 4 2006, 09:23 AM

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QUOTE(ATI.Bob @ Nov 4 2006, 01:20 AM)
Weird.. I was able to connect to the trackers, just no transfers.. doh.gif
*
same here. but after a while, the tracker will be offline.
Amika
post Nov 4 2006, 09:32 AM

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QUOTE(nwk @ Nov 4 2006, 08:10 AM)
i cari pasal with tmnet again this morning. i ask the cs boy why are they still throttling my connection and you know what he say? he tell me to go to speedometer website to test speed! I taruh him and say there is nothing wrong with my speed and I demand to know why are they still throttling me. then he tell me bullshit storey about my connection to server and how if there are many people on that server my connection will be slow. then i taruh him again and say your ceo already told me you are throttling p2p traffic, why are you telling me about server speed? then he panic and say this could be because of a nationwide service disruption going on now and he blame the technicians for controlling the speed and he say he can't control the speed. So i ask him how long this service disruption will be? he say he have no idea.

those tmnet cs robots still want to tell bullshit storey about p2p even though their ceo already admit it. when are they going to start telling us the truth? guys, if you call CS and they tell you bullshit when you ask about throtttling, please don't waste time and taruh them right away! don't give chance to them!!!!
*
it's so true.. they r just robots repeating the same stupid excuses and a set of scripted command answer and all those bullsh!t.. that's y i'm so lazy to complaint to them already it only make my blood pressure go up only.. it's not good for my health... vmad.gif mad.gif rclxub.gif doh.gif
work_tgr
post Nov 4 2006, 09:34 AM

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As I always say:
1300889515 is a "troublemaking" line. those operators are trained out to become lincensed liers. 它是人间大强盗!
nairud
post Nov 4 2006, 09:36 AM

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emailed by CRM... same bullshit, we dont throttle because we cant control peers connection, etc ,etc , etc
gouhayashi
post Nov 4 2006, 09:40 AM

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QUOTE(nwk @ Nov 4 2006, 08:10 AM)
i cari pasal with tmnet again this morning. i ask the cs boy why are they still throttling my connection and you know what he say? he tell me to go to speedometer website to test speed! I taruh him and say there is nothing wrong with my speed and I demand to know why are they still throttling me. then he tell me bullshit storey about my connection to server and how if there are many people on that server my connection will be slow. then i taruh him again and say your ceo already told me you are throttling p2p traffic, why are you telling me about server speed? then he panic and say this could be because of a nationwide service disruption going on now and he blame the technicians for controlling the speed and he say he can't control the speed. So i ask him how long this service disruption will be? he say he have no idea.

those tmnet cs robots still want to tell bullshit storey about p2p even though their ceo already admit it. when are they going to start telling us the truth? guys, if you call CS and they tell you bullshit when you ask about throtttling, please don't waste time and taruh them right away! don't give chance to them!!!!
*
still got nationwide service disruption going on now? really?

Amika
post Nov 4 2006, 09:58 AM

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QUOTE(gouhayashi @ Nov 4 2006, 09:40 AM)
still got nationwide service disruption going on now? really?
*
it's just one of their stupid excuses only lah... vmad.gif
Hornet
post Nov 4 2006, 10:07 AM

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dont bother calling their technician. they always thinks we knows nothing about all this stuff and talk crap hoping we'll buy into it...

QUOTE(ATI.Bob @ Nov 4 2006, 01:20 AM)
Weird.. I was able to connect to the trackers, just no transfers.. doh.gif
*
QUOTE(nairud @ Nov 4 2006, 09:23 AM)
same here. but after a while, the tracker will be offline.
*
trackers no problem for me...
can even connect to peers but cant dl anything except from local peers of course..
so without local peers, my speed is effectively 0kbps shakehead.gif
MangKoK^ayon
post Nov 4 2006, 10:16 AM

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i can torrent also...but must wait for awhile before downloads starts... smile.gif

btw, my niece that is working for streamyx confirms that they are doing 'something' about torrents....
broken_string
post Nov 4 2006, 10:28 AM

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QUOTE(work_tgr @ Nov 4 2006, 07:16 AM)
Good morning everyone. I really can't imagine the speed of 80M !
Now, forget about BT, just http download with 80M line,
it much be reaching 8000K !! rclxub.gif  我昏啦 !
and WHAT !? got FREE 6 months some more !! wa lao ye !!
tmnet must learn from Singapore.
*
u wont know how much my company value their customer here sweat.gif
got time i tell u some of my experience
if only tmnet treats us like tat yawn.gif

QUOTE(nwk @ Nov 4 2006, 08:10 AM)
i cari pasal with tmnet again this morning. i ask the cs boy why are they still throttling my connection and you know what he say? he tell me to go to speedometer website to test speed! I taruh him and say there is nothing wrong with my speed and I demand to know why are they still throttling me. then he tell me bullshit storey about my connection to server and how if there are many people on that server my connection will be slow. then i taruh him again and say your ceo already told me you are throttling p2p traffic, why are you telling me about server speed? then he panic and say this could be because of a nationwide service disruption going on now and he blame the technicians for controlling the speed and he say he can't control the speed. So i ask him how long this service disruption will be? he say he have no idea.

those tmnet cs robots still want to tell bullshit storey about p2p even though their ceo already admit it. when are they going to start telling us the truth? guys, if you call CS and they tell you bullshit when you ask about throtttling, please don't waste time and taruh them right away! don't give chance to them!!!!
*
actually no point u fark those cs ppl
they dun have the power to help u do anything also, its juz waste of time
they cant do shit to help u.

everything we do will be useless unless there is a competitor for tmnet juz like our telco here. else i dun think tmnet giv a damm shakehead.gif

work_tgr
post Nov 4 2006, 10:44 AM

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QUOTE(broken_string @ Nov 4 2006, 10:28 AM)
u wont know how much my company value their customer here  sweat.gif
got time i tell u some of my experience
if only tmnet treats us like tat  yawn.gif 

Should something RM200 for singapore 80M line ?
tell me lah. I really want know the "tricks". Magic tricks ??!! smell like lie to customers blush.gif


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