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 TMnet confirms they are throttling P2P, CEO staff admits to P2P throttling

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work_tgr
post Oct 17 2006, 05:11 PM

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At the moment , my BT download speed suddenly drop from 50k to <10k, I was sure that TM throttle BT.

If TM can lie to customer about this BT throttled issue, I am sure TM will lie again about "the promise --speeds should return once TMnut add in more bandwidth by the end of the year".

I mean, TM might throttle BT FOREVER with the excuse "running out of bandwidth ... because of Lim Keng Yaek ordering them to improve their service" This will be a "nightmare" for all BT users.

We must get an official promise from TM regarding BT throttled issue.



work_tgr
post Oct 20 2006, 10:51 AM

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I hope someone here can held up a campaign to collect opinions from all TM customers. Customers only need to fill up answers for some questions regarding some services from TM. Of coarse customers must provide real name and streamyx ID. These opinions will be the best proof to show to TM about it's BAD service. These feedbacks will also be the best evidence to force TM to improve its' BAD service ASAP.




work_tgr
post Oct 20 2006, 07:17 PM

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QUOTE(die_257 @ Oct 20 2006, 01:19 PM)
I wonder which end of year is that? 2006? 2007? 2008? ..............
*
it is the year 2020
work_tgr
post Oct 20 2006, 07:30 PM

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QUOTE(wengjoe @ Oct 20 2006, 07:27 PM)
at least wedding dinner have a certain amount of time delay

what tmnut case is delay after delay,there is no ending to it.

can't wait till new ISP comes to Malaysia (dream on)  wink.gif
*
TM actually know about our complaints and TM is doing improvement.
But, I am not satisfy with the improvement progress. TOO SLOW.

work_tgr
post Oct 20 2006, 08:10 PM

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QUOTE(chipowiski @ Oct 20 2006, 08:04 PM)
LOL just shoot 1 full scape of compliant to CFM and they called me the next day...(monday)
asking me whats going on.. and i said my BT are damn slow! so spoke to the tm net people about it and they said uh we cant give more bandwidth cause the cyberjaya server down and crap like link to hk was cut off...so i said when will it be fix they answered tommorow...so i waited until the day before yesterday and it dint solve till 12 midnight and i Shoot again and gues wats their answer  this time...
Bt cannot access international link cause i am using a fire wall but then i am using a portforward off my fire wall and it still dint improve. yesterday called CFM and issue more complaints...
Streamyx man arrive check my speed and everything then he say no problem...before he went home i showed him the BT speed even he say " WTF" so damn slow..he call his office and ask the people there to increase my speed to 1.5mb ...result same as usual...
so he said he wil try his best to see why it happened "AT HIS OFFICE"....
called CFM again today.... Told them same story....
Streamyx man called me and in the end he admit most of the ip throttle to give more chance to ppl who uses STREAMYX to surf and chat...-.-

end of story
*
how you feel about BT throttled issue ?? after many days of investigation ??
so, it is obvious TM is throttling BT, right ??
anyway, I am admire you BRAVE flex.gif to call TM guys to check the BT speed ... may be you don't scare of TM to check out those "P" items inside you computer.

work_tgr
post Oct 20 2006, 10:40 PM

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QUOTE(+Newbie+ @ Oct 20 2006, 09:56 PM)
That's exactly what I think so too. It is my opinion that this throttling thing is wholly illegal. They advertised and we signed a contract that specifically stated they give us an unlimited 1Mbps/etc line for RM77/88/99/etc a month. Now, not only are they complaining that we're using that bandwidth they promised us and we paid for, they're also throttling us. That's not "best effort". That's actively denying us the service that they advertised and that we signed a contract and paid for. It's not our fault that they oversold their bandwidth.

This fiasco was coming the moment they advertised unlimited bandwidth and yet refused to upgrade their infrastructure. There were repeated complaints from customers about this for a long time. Someone here even emailed the gateway provider and they mentioned that they had advised TM Net to open another gateway, to which TM Net did not respond. Until now when it's too late. Add that stupidity to the fact that there is no such thing as unlimited bandwidth and that they should have provided a capped package instead of this bogus unlimited package.

Needless to say, I just shot off another complaint to the CfM.
*
sabarlah , bro ... don't put too much hope toward TM.
maybe we should lower our expectation ... TM is providing its' best efford. Even though, TM's service is BAD. But, at least we still can access internet.

anyway I still look forward to see more attached reply from cfm. keep on complaints will be the only method to release customers' anger.
work_tgr
post Oct 21 2006, 10:23 AM

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QUOTE(pds_disi @ Oct 21 2006, 12:32 AM)
everybody lets downgrade their package, i wonder how tmnut will react if their monthly revenue reduce by 1/4

i just don't want pay a single cent more to such a incompetent, impotent internet service provider......
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that's a good idea. but however, it wouldn't bring any effect to TM. TM is supported by government ... so, no point to not pay your bill. after all, TM will just cut off your internet for late payment. At last, you still need to pay.

about downgrade ... TM , is actually like customer to downgrade ( since TM's broadbandwidth is not enough to support nowadays' download need.


work_tgr
post Oct 21 2006, 12:57 PM

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QUOTE(evilhomura89 @ Oct 21 2006, 12:08 PM)
i dun feel any slowdown even on BT, jz normal speed.....is this realli true??
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which planet you come from ?? rclxub.gif
work_tgr
post Oct 21 2006, 02:46 PM

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QUOTE(emy_xvidia @ Oct 21 2006, 02:43 PM)
i pay for the 512k package but i don't get the speed as promised... i won't 'halal' the money the got from me... i feel like being cheated by them... best service effort? WTF, 10kbps is your best??!!  mad.gif
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you are right. TM provide broadband only for browsing and checking mail.
work_tgr
post Oct 21 2006, 04:33 PM

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QUOTE(Haruji Sora @ Oct 21 2006, 04:30 PM)
Not everyone is throttled, just a majority of them I guess biggrin.gif

Bukit Mertajam Penang got a mixture of throttled and unthrottled users, so I guess you're unthrottled then biggrin.gif

Be glad about it biggrin.gif
*
sounds like penang area got some "priority" blink.gif
work_tgr
post Oct 21 2006, 07:49 PM

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QUOTE(hr_elie @ Oct 21 2006, 07:34 PM)
hehe...me from ipoh...
24hour no throttle for me...
very gratefull... rclxms.gif
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really ?? r u using streamyx ?? shakehead.gif
work_tgr
post Oct 21 2006, 08:11 PM

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QUOTE(emy_xvidia @ Oct 21 2006, 07:57 PM)
for every second i curse at TMnet...  mad.gif  f*ck them for not providing us a stable and fast connection... if they ban p2p forever, i will instantly terminate my streamyx...  vmad.gif arghhh... so damn bored la, cannot download animes... so f*cking slow...  unsure.gif
*
don't angry lah ... take a break.
maybe it is time for you to have a hair cut laugh.gif

curse also no use ..if you terminate broadband, TM will not lose anything.
better to download other thing with many local peer.
work_tgr
post Oct 21 2006, 08:37 PM

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please vote your opinion
http://forum.lowyat.net/index.php?showtopic=356672
thanks.
work_tgr
post Oct 22 2006, 09:58 AM

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QUOTE(PJusa @ Oct 22 2006, 09:38 AM)
slacker you're spot on. throttling is some form for censorship. this is expressively forbidden. any half-way savvy lawyer can make a case out of this. the terms and conditions mean nothing with respect to this particular issue. tm.net has zero legal ground to temper with anyone's datastream for no reason whatsoever.
*
sounds like you know much about law.
why not you consult a lawyer to sue TMnet.
I will be your first supporter .
work_tgr
post Oct 22 2006, 12:45 PM

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QUOTE(nVidiaFX @ Oct 22 2006, 12:39 PM)
really f*** their mom for the past 1 month ive been getting average 1~3kb for all my torrent dls. f*** their mom seriousl.y
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their mom ?? are you serious ?? tongue.gif
work_tgr
post Oct 22 2006, 01:23 PM

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QUOTE(Teong85 @ Oct 22 2006, 01:10 PM)
i cant even connect to msn. any 1 has this problem ?
*
I always got this problem. don't know why. even before TM throttle BT.. rclxub.gif
work_tgr
post Oct 22 2006, 02:28 PM

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QUOTE(carnbyresurrected @ Oct 22 2006, 02:23 PM)
MILF...hehehehehehehe.....i want too
*
serious man, serious!!
TM must improve its' service immediately.
customers' anger are growing up every day vmad.gif
work_tgr
post Oct 22 2006, 02:32 PM

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please vote your opinion here. I need more votes, thanks.
http://forum.lowyat.net/index.php?showtopic=356672
work_tgr
post Oct 22 2006, 02:52 PM

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QUOTE(spanker @ Oct 22 2006, 02:37 PM)
i called their tech support line, they said they're not doing any p2p blocking.
*
they not "blocking"... this is "throttle"/ "caping"/"shaping" or more common word is "controlling".

TM ordinary stuff wouldn't know nothing about this thing. Even they know, they wouldn't admit it.

just see the statistic shown at
http://forum.lowyat.net/index.php?showtopic=356672

more than 60% customers not agree with BT throttled. That is why TM don't dare to admit this officially.

This post has been edited by work_tgr: Oct 22 2006, 02:54 PM
work_tgr
post Oct 22 2006, 05:32 PM

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please vote your opinion here..
http://forum.lowyat.net/index.php?showtopic=356672

I need more vote. Thanks.

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