My agent already checked for me. Still got port so I assume not using my existing port. If I maintain my existing port until new port is connected, I should be safe right? Not sure am I allow to do that or not.

Any method to check whether my currently port uses TM infra or not? Previously I'm using unifi, transfer to maxis when TM increase my monthly premium due to the Bonanza offer has expired (I didn't get perpetual offer).

Probably on TM
Easiest way to check
Is your Maxis router connected to LAN2 of the modem?
If so, then you're probably on TM infra

This post has been edited by PRSXFENG: Oct 9 2022, 07:50 PM

Transfer from Unifi then confirm it's TM infra. Anything major involving the BTU, cabling and DP, Maxis need to get TM technician to come over. This part the agent really cannot help, it is between the 2 companies.

If no change port, can’t get new router/modem?

For transfer request, you won't be getting new BTU (fibre modem) and you will be using back the same modem.

However, you will be getting new WiFi router from Maxis upon installation day of your Maxis Fibre.
Fibre modem (BTU) won't spoil that easily one. Even if does someday, just contact ISP customer service (Maxis) and they'll do thethe necessary arrangements for you. So don't worry.

Thank you for your guidance.
Just checked, it's connected to LAN 2 of the modem.

You are right. It's on TM infra. The router is connected to LAN 2 of the modem.

They offered me new WiFi 6 router using existing port. But tied to 2 years of contract.

I've few option of 300mbps package on hand now.
1. Maintain with Maxis but switch over to new port and get RM129 per month (promotion rate).
2. Transfer to Digi Fibre RM100 per month but have to subscribe to Postpaid 90.
3. Transfer to Celcom Fibre RM100 per month but have to subscribe to Mega 80.
4. Doesn't have any attractive package to transfer back to Unifi.

For MyMaxis app (and Maxis itself) to be able to manage your router from remote - and tinker both settings and reboot -, you need to check TR-069 setting is enabled.

I disabled my TR-069 in EACH of my Huawei LG8245x6-10 mesh unit using this login credential

This post has been edited by Oltromen Ripot: Oct 14 2022, 03:26 PM

Hi Oltromen Ripot, thanks for the reply

I managed to login to the router using the credentials that you gave me. I’ve clicked around and found this page, which contains a submenu for TR-069. Which one do i disable ? Im just looking to be able to reboot the router using the MMA.

if you disable, then Maxis cannot access your router to do anything from remote.
If you want MyMaxis to be able to reboot your router, check the box to enable.

Ah.. i see. well its enabled.. but maxis still can’t login to my account. They say its offline from their end. Something must be wrong. Ill just get them to have a look in person. If they need to reset everything then i cant let them.. cos.. ive already set so many static IP’s for my smart home devices.

I’ve found a way to reboot remotely, which is to ssh into my home computer, login to the router’s web config and reboot from there. abit of a hassle but it works.

Thanks for all the replies bro. Appreciate it

Open the desktop web browser, list then copy all of the MAC and assignments. Later manual re-entry.

--

That's why I have
- all the fibre-related equipments on one smart power gang (A) connected through LTE, and
- all LTE-related equipments on another smart power gang (B) connected through fibre.

So if the either set became unresponsive and cannot login, i just power them off and on again from remote.

I installed Maxis Fibre in March and have used it extensively over the past few weeks. I'm not always at my own house, but I need it for IoT stuff, and also, if I go back to that house, I need a stable connection.

I'm pleased with it; enough said. There has been no downtime so far except for once due to TM port maintenance in our condo, which only lasted for a while. I subscribed to 300Mbps, and speed is always >300Mbps, around 310-325Mbps.

Same.
On 300 Mbps also.
Day or night stable speed all day.

Hi all, had anyone encounter if I apply Maxis and later on I decided not to proceed (accept counter offer by Unifi) there will be a cancellation fee RM200? They provided me the TR (Transfer Request) code.

This post has been edited by shinjay: Oct 19 2022, 03:47 PM

If already set appointment for installation, then will kena cancellation fee if you do not proceed. If still in the early stage, and you get counter offer from Unifi, then TM will reject the port out request and no cancellation fee will be impose. Unless things change recently.

Hi guys, for the mobile plan bundled with maxis family plan has unlimited quota/speed or is there some FUP in the T&C?
Also, if I moved to Maxis Fiber but still got remaining 1 year contract for Unifi, does Maxis help to waive the penalty?

This post has been edited by alucard89: Oct 21 2022, 09:51 AM

Everything wireless is FUP total 300GB for WHOLE ACCOUNT (not per line).
That includes primary, supplementary, wireless broadband, fibre wireless backup, tablet plan, iwatch plan.

So it's not really unlimited then?
After reaching 300gb shared across 4 family members, it's back to snail speed?

i can't recall the exact punishment; vague recollection of maxis reserving the right to violate your video streaming expectation.

edit:
here some snippets (part of mobile unlimited plan and fibre plan).





This post has been edited by Oltromen Ripot: Oct 21 2022, 12:00 PM

Maxis cannot help to waive the penalty. Unifi penalty is no joke, for you have to pay all the remaining months.