From my experience, u need to wait one month. In my case, I only interested on the vacuum cleaner.
Don't forget the show your "Application ID" in your email.

I don't mind waiting but don't every 2 days and send me an email to remind me to upload documents which I have done so. Not sure their server is that bad or what.

I want to apply for the free cash back, after I get it then I will cancel again.

Weird. I'd received confirmation call from their CS within 2 weeks after submitting my supporting docs at their hsbcamanah website. Then the card arrived within another week.

Haven't received my robot cleaner tho as ringgitplus informed they are out of stock.

Will I leave bad record if I cancel the card after I've activated for a few days without using it?

12. The maximum Cash Back on Petrol and Groceries is capped at RM5,000,000 from throughout the
Campaign Period and will be awarded/given out on a first come, first served basis.

This Programme shall run from 1 January 2015 until 31 December 2016, both dates inclusive
(“Programme Period”).

May I ask, the 5mil is for the entire period from Jan 15 to Dec 16 ? If that is the case, then the amount will probably be fully given out by now ?

http://www.hsbc.com.my/1/PA_ES_Content_Mgm...ashback_tnc.pdf

This post has been edited by lipfung: Dec 15 2015, 05:55 PM

Really geram at their service.

Nah, you have the rights to cancel it anytime.

While I understand it is my right to cancel it, I'm worry that other banks will see me as a not serious card user and give me a hard time when applying new card.

I always cancel my cards as well if I feel I won't be benefited at all.
My applications with other banks have been quite smooth.

If you are worried, then just keep it for 6 months.

submitted the enrich miles claim on 1st dec, gotten their sms today saying the promo quota (3000 points = 1000 EM) has fully redeemed... tns... like that when can redeem???

This is typical marketing gimmick, I have tried to redeem on 1st October, November and also December but always getting SMS that "Your Airmiles Conversion request was not processed as the monthly maximum has been reached"

email to BNM to request BNM to instruct HSBC to explain why and put all in transparent.

I think HSBC is really bizarre, I read the T&C and found out that there's a capped at a monthly maximum of 20,000,000 Eligible Reward Point for Air miles. And all the 20M was fully redeemed on the 1st day?

how to submit my documents in hsbc web.
doesnt even have submit link which the web say under quick access

I applied Plat Amanah M-Power. So, this is my link: http://www.hsbcamanah.com.my/1/2/amanah/
It's at the left bottom, there is a menu for Quick Access and there is this link "Submit Supporting Documents For Credit Card Application".

http://www.hsbc.com.my/1/2/
they sent me this link and told me the same instruction same as urs.but i cant find any link to submit

try different browsers might help

that's why do not hesitate to lodge a complain to BNM.

I received the same rejection SMS last month saying the points has been fully redeemed. So this time, I made sure to submit my request immediately past midnite on the 1st of Dec. It worked and enrich points was transferred within a few days.

I think you can use my link because you will need to fill in the reference no. as well.

HSBC always has bad customer service and inexperience staff.
Before i get my HSBC cards i got rejected 2 times. with stupid realize.

You will receive another email asking you to send all those documents to sales@hsbc instead. I ignored that and they call me up and say use the "new" process.