QUOTE(I'm V-Kool @ May 1 2021, 03:21 PM)
Warranty is a compulsory document for future claim/dispute either in softcopy/hardcopy. Even if you go tribunal consumer, you will need that to prove your claim.
Salesman normally can promise everything including lifetime warranty
So what if the salesman resigned? What if they damage your car during installation? That is just too risky for me to proceed even you have the word guarantee.
I am commenting on supplier/manufacturer called TOTAL GARD that basically everyone is asking about it. Based on the info provided, they don't even have proper installation bay and outsource technician to do the installation which is not a proper way of doing business.
THINK ABOUT IT where they supply the product in the market since they don't have own proper brand
They give their top of their tint product at less than rm1k, with spec sheet that is good, IRR, TSER proven with 3M meter. Be it with another brand, local or known brand, prepare to pay at rm2k at least for top spec. I too sceptical at first when to install it, but proceed to try due to price factor, install the product at their factory, not as in accessories shop etc.
For my usage of 9 months with daily parking under sun, it work great. Will check if it degrade as cheap tint in future.