"resolving host" problem will go on for a few minutes before it solves itself
during this time there is no internet connectivity, can't surf can't download but hypptv unaffected
the problem is intermittent especially after startup and idle for some time

is this unifi stock router problem?
never seems to have run into this problem before from streamyx 1mb era

Hi all,

Any Slow IP or Fast IP nowadays ?

Back to 2-3years back. 218.111.X.X has the fastest internet connection.

Hi guys,

I want to ask, after 2 years, if I want to downgrade my Unifi (VIP 10 to VIP 5) is there a charge? I called to Unifi just now, they said there's a charge RM200 for my downgrade, hence I want to clarify you guys here.

I downgraded from VIP20 to VIP10 once. There are 2 options: either renew the 2 year contract or pay RM200 for the downgrade.

How about upgrading from VIP 5 to VIP 10?

guys just a silly question

i just want the internet can i ask them to skip installing that hypptv ? i dont have enough power plugs and dont wanna mess up the look of the place

first month is free if apply thru online right ?

so that mean is no deposit

Ya, possible.
But if you ask them setup later they might be some charges, depends on contractor.

Need to renew the 2 year contract.

i dunno mate, i apply thru TM.Point, you can ask them

TM should not charge for downgrade if contract already finish.. this is absurd..

if they wanna charge, better terminate the account.. then apply new 1. but of course back to 2 years contract..
but u will get new equipment..

if that so , then terminate ur unifi and reapply ...at least u can get the 1st month FOC thru online

Guys, thanks for the replies.

Well as been pointed out, I am not sure why there is a charge for downgrade after the two years but seems like this cannot be bypasssed. I do not see this mentioned in the T&C at all

If take the promo offers for speed upgrade or free hypptv doesnt renew warranty for equipment riight? Should be more worth to reapply?

warranty for modem only (lifetime) if im not mistaken.
afraid iptv kaput only.. coz no more warranty..
other item router and telephone no worries coz can be replace other model.

i knew how to access to my vdsl2 huawei HG655m, and can check SNR margin. How to know whether the snr margin reading is good signal or bad?

anything below the 8dB should be the indicative point saying that there are issue with your copper, ranging from bad copper or long distance

if i wan to upgrade from vip 5 to vip 10, the unifi technician need to come into the house to do the adjustment again? or they just need to set from their side?

This post has been edited by Hico: Feb 20 2014, 10:09 PM

I do not think technician need to come, it can be done via account based.
Correct me if I am wrong.

the free 1month only applicable for online registration ...LOL