The only thing you need to know is your UniFi username & password.
You can get the UniFi password from UniFi helpline at 1300-88-1221.

guys, TM technician will come to install unifi at my home tomorrow. what i need to prepare? will i have to pay them?

-noob here

y u no read..?

FAQ Help. Unifi Installation

Ok the ping I'm getting is starting to get on my nerves.. I'm getting 200-1000ms to an Aussie server.. and around 400-1200ms to US servers. After a few minutes it drops back to 150/250 and when I start playing, it jumps back up again. Even 150 is not satisfying for an AU server in Melbourne.. I used to get 110ms with my Streamyx T_T

Hi...I've been having a few problems with my Unifi lately.

Everytime I start my torrent program, even though I'm not actually torrenting at all, my Internet becomes unusable. The only way for me to fix this and get my Internet to work like normal again is to restart the whole modem. Even refreshing the modem using the refresh button on the modem/router does not work.

Does anyone know why? Thanks.

What kind of router are you using now?
Are you using the original router provided by UniFi? If yes, which one?
L7-N-R2000? D-Link DIR-615?

Is the internet connection down right now? My internet light is off. Help.

Thanks to bro sHawTY n tch9, finally i can connect my Router to Unifi..

Can provide some screenshot of the switch settings?

Or perhaps you can post the switch settings screenshot directly on the DIR-825 thread:
https://forum.lowyat.net/topic/1900602

This way you can help other people who wants to use UniFi on their DIR-825 on OpenWrt firmware.

It's the D-Link one. Could there be something wrong with it?

Thanks for the reply by the way!

sorry to tumpang thread, I have unifi installed yesterday. first thing first, should I change router log in pw? also, can I change ssid and security key wirelessly since stb is connected by lan cable. will it affect stb? what else should I do even tho its crappy L7 N R2000. can I use any routers or only unifi specified as I have few belkin and tplink routers lying around.
many thanks forward.

This post has been edited by numbbell: Feb 18 2014, 11:54 PM

hi all.. my vip 10 doing speedtest.net can get average 9.46~9.5 mbps download speed..is it ok and normal? if not ok me want to complain to TM..tq for the help..

Yup. That's perfectly normal.

No, there's nothing wrong with it.
It's just the stock firmware that's crappy & unreliable.
Flash to OpenWrt & your problem will be solved.

Search for KlSeet blog, you'll find how to flash your DIR-615 to OpenWrt in his blog.

Just now what I did was restart my modem while leaving the torrent program on and it worked for about 30 mins before it died off again. Does this mean anything?

And uhh, could it be that UniFi is throttling my speed? Over the CNY period I had plenty of guests over my house for long hours and all of them use wifi devices. Some also downloaded quite heavily if I'm not mistaken.

I'll check out his blog later in the day when I have more free time. Thanks once again

tq bro..

i want to ask, how much power socket unifi use? 4?
can ask unifi install in my room for unifi set? i rent my room...
my room is 1st floor, ground floor is my home owner space hall room..
i dont have smart tv, so can pasang Hypp direct to my monitor right? have HDMI VGA and DVI slot..

nope the ori modem have crappy quality to handle high traffic. Best set ur torrent dont blast at full speed.

Or chose certain more traffic friendly torrent software. Certain torrent software will hang the line =="


BTw guy any idea how long for unifi to bring in the service in new taman that surrounded by old taman that already have unifi?

Or there will wait that new taman have xx% of population only come?

This post has been edited by bai1101: Feb 19 2014, 09:59 AM

my taman waited for about a year for the unifi to installed.

yup u need to have certain % before them consider to install on your taman.

sorry ..noob question here..the ori modem u guys discussing refer to Broadband Termination Unit (BTU) or Wifi Residential Gateaway (RG) ? Tq..

This post has been edited by faridsuarez: Feb 19 2014, 11:12 AM