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Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_・) ︻デ═一▸ Maxis & Time

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Max
post Oct 2 2013, 08:53 PM

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QUOTE(doremon @ Oct 2 2013, 08:13 PM)
Hi guys. Need help here. My TM router (Oren & White color) kong already T_T. TM charging me RM120.00 for a new router (Cause already 4 years now). Is there any better router available in market?

Another thing, the TM black box. Can't we replace it or have to stick with it till the day we disconnect Unifi? If spoil how? Still need to get from TM as well.

Really annoying to wait from TM to respond.

Thanks you guys

=`)
*
thats expensive..
can get the cheapest if u want.. tplink.. only RM70-80 support unifi..
just need to know ur username + password for ur unifi account.
Max
post Oct 2 2013, 09:13 PM

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QUOTE(doremon @ Oct 2 2013, 09:02 PM)
zoo negara. Any reliable router to suggest ?
Where to get and model? Lowyat plaza?
*
lowyat confirm got.
some computer shop also have.. but maybe abit high..
for exact model u can search.. i dont remember the model number.
the black modem i think lifetime kot.. hmm.gif


QUOTE(lowyat9999 @ Oct 2 2013, 09:09 PM)
are you still in contract period?
if not.. do you still want to use unifi for next 2 years?

if yes, just cancel your unifi n reapply..

free device but 2 years contract..
*
for me i spend RM80 rather than stuck with the contract..

This post has been edited by Max: Oct 2 2013, 09:15 PM
Max
post Oct 3 2013, 03:45 PM

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QUOTE(Anonymous34 @ Oct 3 2013, 01:52 PM)
Bad news for me : Mom want to downgrade to VIP 5
Good news for me: Bound with a contract
hehehe^^
*
downgrade? currently u r on vip? 10?
can downgrade ? hmm.gif

whats good news if bound to contract? hmm.gif
just get better router.. if its about the TM router..
Max
post Oct 8 2013, 03:38 PM

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just got call from TMNET unifi..
upgrade to 10mbps Rm169.00 rclxms.gif
even im not paying consistently the bill... got tunggakan summore very month.. hahah tongue.gif

they even know our usage? told me usage very high.. sweat.gif

Max
post Oct 8 2013, 03:50 PM

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QUOTE(tezro @ Oct 8 2013, 03:43 PM)
Wow. So lucky.  laugh.gif
*
yeah.. i thought i will never got this upgrade.. laugh.gif

some info.
upgrade within 48hours.
extend contract 24month, cannot upgrade/downgrade, terminate within this period without penalty.
free relocate if move to other house/address.
if dont want to use unifi anymore can transfer owner to ur relatives, just continue the package with new owner.
BTU are lifetime warranty.
Max
post Oct 9 2013, 03:28 PM

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QUOTE(nonameNo @ Oct 9 2013, 02:54 PM)
the offer is when the Unifi personnel call you and offer you. the offer tied to 2 years contract. after end, you can still enjoy the same rate.

anyway, they upgraded my line within 1 hours after I complain. now happy using VIP10 line biggrin.gif  rclxms.gif
*
nice.
mine still not upgraded yet.. but only 24hours past.. let see tomorrow.. if not have to complaint.. sweat.gif
anyway, anybody login to their occ unifi account? does the VIP package change to VIP10 from VIP5?
Max
post Oct 9 2013, 06:46 PM

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QUOTE(PowerSlide @ Oct 9 2013, 06:32 PM)
they email me and why is my 1st bill came with RM169.35?

RM149 + RM10 that what fee, then where extra RM10 come from?
*
1st bill got that something like duty stamp.. Another 10 maybe pro-rate data.
Max
post Oct 9 2013, 08:51 PM

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QUOTE(PowerSlide @ Oct 9 2013, 08:18 PM)
nop they just email and sms me to check unifi portal for my bill

just one week only so fast ready the bill  laugh.gif
*
u can download the bill at the occ.unifi portal.
see the details..
Max
post Oct 10 2013, 09:01 AM

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QUOTE(PowerSlide @ Oct 10 2013, 02:07 AM)
thanks friend for showing the way

the extra RM9.94 is shown as recurring charges from 2/10/2013 to 3/10/2013

some extra 40cent my mom called mobile numbers and tax

so mine is installed on wednesday 2nd of oct, the bill is right? or tm overcharge me anything? im kinda blur TBH  sweat.gif

more details, RM9.94 is for 2nd oct to 3rd oct..another(RM149) is from 4th oct to 3rd nov

right they calculate like that?
*
i think thats correct.
bcoz ur bill actually start on 4th every month. since ur unifi installed on 2nd oct, its 'back dated' the charge use on 2nd until 3rd oct.
ur billing cycle will start every 4th day each month.
calling mobile number and number not on TM line will be charge per minute and got tax.

so no worries.. icon_idea.gif
Max
post Oct 11 2013, 09:13 AM

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QUOTE(cuz @ Oct 10 2013, 10:25 PM)
i staying at the upm old flats,seriously.. the unifi's connection is SHIT! anyone else having same prob?

btw, torrent dl speed is 1.8 KBps...wtf...

i open speedtest... the site hang there...
*
default TM dns or google dns?
coz google dns got problem.. hacked..
Max
post Oct 13 2013, 04:50 PM

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QUOTE(Anonymous34 @ Oct 13 2013, 03:08 PM)
Mom fed up with paying VIP 10 so downgraded to VIP 5 (no more incredible download speeds but yeah its not that great afterall) but still have platinum pack lol. to cancel it must pay 300 bucks termination fees, better leave it there then watch one year only cancel.
*
so u downgrade n pay penalties?
its a 2 year contract if u got the offer from tmnet.
Max
post Oct 17 2013, 12:29 PM

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QUOTE(ReaperX @ Oct 17 2013, 12:02 PM)
Sorry if I missed out on some of the posts here, but is anyone here has fulfilled the 2-year contract and has upgraded from 5MB to 10MB promo for additional RM20 /month (for a total of RM169 /month)? I guess this will extend your contract for another 2 years - another ploy from TM to retain you. Anyway, just wanna know whether this is legit and how many of you have upgraded with this package smile.gif
*
i upgraded to vip10 promo Rm169.
coz satisfied with the service for 2years using on vip5. thumbup.gif
yep.. it extend the contract for another 2 years..


Max
post Oct 18 2013, 09:29 AM

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QUOTE(ReaperX @ Oct 17 2013, 03:02 PM)
ahhh...ic. Cool. How long have you been on the new promo package?
*
just recently upgrade.. around 2 weeks i think.
browsing speed r normal.. but downloading n t0rrenting can reach 9++ kBps

Max
post Oct 18 2013, 11:38 AM

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QUOTE(chopin @ Oct 18 2013, 11:19 AM)
second call: should the unifi modem + router be left switched on 24/7? my area have power disruption happen almost once a week, will that affect the modem badly?
*
mine left 24/7 usually.. although sometime weekends i switch off coz not at home..
my place also got power disruption, usually 2 times a month.. maintenance test their power/generators.. but during office hour.. nobody at home..
came back, internet ok no problem..
Max
post Oct 19 2013, 12:55 AM

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QUOTE(Anonymous34 @ Oct 19 2013, 12:51 AM)
VIP 5 so slow !  cry.gif  cry.gif  cry.gif  cry.gif
Y my mom want to downgrade to VIP5!
Anyways are you guys that is using VIP10? Good Speed?
Btw Any router that is price range 0-100 ringgit for replacement?
*
thats y i wonder.. y want to downgrade..
on vip10 promo. currently excellent..
downloading/t0rrent now double speed..
streaming video while downloading now no problem.. rclxms.gif

Max
post Oct 19 2013, 10:56 PM

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QUOTE(Moogle Stiltzkin @ Oct 19 2013, 09:40 PM)
are you sure ? Because they did send me a notification my speed would be throttled cause i had exceeded mine.

So i don't think your statement is necessarily true (maybe for the average joe, but not for the higher than average users) :/ because i got a different personal experience.
Also it was mentioned that download adds toward the quota, but uploading doesn't. I'm not sure if that is true now or whether they changed their policy  hmm.gif

in the new thread, IPV6 seems to be available now for some areas. So this could possibly improve latency  nod.gif nice for gamers.
*
according to tm person who offer me promo upgrade, my usage also very high.
but doesnt mention any bandwith quota.. and never get any notification..
Max
post Oct 23 2013, 10:22 AM

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ahh.. BTU power adapter kong.. sad.gif after 2 years plus..
luckily got spare adapter compatible.. wink.gif
Max
post Oct 23 2013, 02:39 PM

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QUOTE(Alpha Wolf @ Oct 23 2013, 02:28 PM)
You've been leaving your BTU on 24/7 right? The thing about fiber is that you need power in order to use the phone.
usually 24/5. weekend usually balik kampung..
the adapter r covered under lifetime warranty, but its troublesome coz have to wait them to come..grumble.gif
no one at home office time..
so just replaced myself..
Max
post Oct 24 2013, 03:13 PM

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QUOTE(Anonymous34 @ Oct 24 2013, 08:22 AM)
My one sudah 24/7 1 year and 7 months.
Lets see in the future 5 months whether it will kong like yours haha
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QUOTE(djhenry91 @ Oct 24 2013, 02:48 PM)
mine 24/7 2 year plus already havent kaput yet
*
u all modem vdsl2 or fiber btu?
mine modem vdsl2.
Max
post Oct 27 2013, 12:16 AM

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QUOTE(FatalExe @ Oct 26 2013, 11:12 PM)
Homeplug? how does it work? I tried to Google it, it seems like a wall plug? my unifi is default setup by the installer.. never modified it. how to know is three phase wiring or not?
*
it transfer data thru ur electric wiring.. thats y need same phase wiring.
simple way to check, if ur house use single phase only 1 main fuse at meter. 3 phase 3 fuse.

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