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Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_･) ︻デ═一▸ Maxis & Time
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richard1226
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 Oct 9 2013, 01:42 PM
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Getting Started
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QUOTE(nonameNo @ Oct 9 2013, 01:19 PM) So sad. Called Unifi centre and enquiry on my upgrade to VIP10 status. To my shock, they said their system did not register anything on my request to upgrade. Told them I received called from them (03-26015000) and agreed to upgrade after go through the procedure of T&C. They now will log a case and escalate it to upgrade department. Have to wait for their stupid call again. So disappointed. add only rm20 for lifetime or the normal one (RM 199)?? |
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nonameNo
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Oct 9 2013, 02:54 PM
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QUOTE(richard1226 @ Oct 9 2013, 01:42 PM) add only rm20 for lifetime or the normal one (RM 199)?? the offer is when the Unifi personnel call you and offer you. the offer tied to 2 years contract. after end, you can still enjoy the same rate. anyway, they upgraded my line within 1 hours after I complain. now happy using VIP10 line   |
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aneip
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Oct 9 2013, 03:01 PM
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oRoXoRo
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Oct 9 2013, 03:04 PM
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After I've changed to VIP10 package, my ping during Dota2 was increased.
And it's becoming more laggy when someone is streaming/youtube etc.
Anyone having the same experience?
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Max
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Oct 9 2013, 03:28 PM
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QUOTE(nonameNo @ Oct 9 2013, 02:54 PM) the offer is when the Unifi personnel call you and offer you. the offer tied to 2 years contract. after end, you can still enjoy the same rate. anyway, they upgraded my line within 1 hours after I complain. now happy using VIP10 line nice. mine still not upgraded yet.. but only 24hours past.. let see tomorrow.. if not have to complaint..  anyway, anybody login to their occ unifi account? does the VIP package change to VIP10 from VIP5? |
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nonameNo
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Oct 9 2013, 03:34 PM
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QUOTE(Max @ Oct 9 2013, 03:28 PM) nice. mine still not upgraded yet.. but only 24hours past.. let see tomorrow.. if not have to complaint.. anyway, anybody login to their occ unifi account? does the VIP package change to VIP10 from VIP5? i login and checked. is VIP10 already. |
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richard1226
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Oct 9 2013, 04:18 PM
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Getting Started
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Just went back from lunch and check the occ.unifi.com, got VIP 10 WOOT!!!
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jolmy
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Oct 9 2013, 05:59 PM
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QUOTE(nonameNo @ Oct 9 2013, 01:19 PM) So sad. Called Unifi centre and enquiry on my upgrade to VIP10 status. To my shock, they said their system did not register anything on my request to upgrade. Told them I received called from them (03-26015000) and agreed to upgrade after go through the procedure of T&C. They now will log a case and escalate it to upgrade department. Have to wait for their stupid call again. So disappointed. It will take around 48 hours. In between if you call the Call Centre they will not know anything, coz I tried that before. |
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PowerSlide
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Oct 9 2013, 06:32 PM
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they email me and why is my 1st bill came with RM169.35?
RM149 + RM10 that what fee, then where extra RM10 come from?
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Max
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Oct 9 2013, 06:46 PM
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QUOTE(PowerSlide @ Oct 9 2013, 06:32 PM) they email me and why is my 1st bill came with RM169.35? RM149 + RM10 that what fee, then where extra RM10 come from? 1st bill got that something like duty stamp.. Another 10 maybe pro-rate data. |
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PowerSlide
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Oct 9 2013, 07:52 PM
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QUOTE(Max @ Oct 9 2013, 06:46 PM) 1st bill got that something like duty stamp.. Another 10 maybe pro-rate data. ya ya duty stamp lol forget the term pro rate? but mine is fixed on 3rd october means err how?  |
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aneip
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Oct 9 2013, 08:04 PM
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QUOTE(PowerSlide @ Oct 9 2013, 07:52 PM) ya ya duty stamp lol forget the term pro rate? but mine is fixed on 3rd october means err how? You got the bill already? can see detail on page 3, see which service been charged. |
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abec
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Oct 9 2013, 08:11 PM
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Getting Started
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QUOTE(oRoXoRo @ Oct 9 2013, 03:04 PM) After I've changed to VIP10 package, my ping during Dota2 was increased. And it's becoming more laggy when someone is streaming/youtube etc. Anyone having the same experience? same with me..ping increase but not laggy unless someone streaming. |
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PowerSlide
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Oct 9 2013, 08:18 PM
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QUOTE(aneip @ Oct 9 2013, 08:04 PM) You got the bill already? can see detail on page 3, see which service been charged. nop they just email and sms me to check unifi portal for my bill just one week only so fast ready the bill  |
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Max
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Oct 9 2013, 08:51 PM
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QUOTE(PowerSlide @ Oct 9 2013, 08:18 PM) nop they just email and sms me to check unifi portal for my bill just one week only so fast ready the bill u can download the bill at the occ.unifi portal. see the details.. |
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cuz
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Oct 9 2013, 10:02 PM
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Getting Started
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anyone staying near upm having unstable connections? i'm trying to play dota2 on unifi 5mbps, the ping is 1500ms...facepalm... this has been goin on for past 2 months
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aneip
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Oct 9 2013, 11:05 PM
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QUOTE(cuz @ Oct 9 2013, 10:02 PM) anyone staying near upm having unstable connections? i'm trying to play dota2 on unifi 5mbps, the ping is 1500ms...facepalm... this has been goin on for past 2 months In kajang here.. whats the server for dota.. can test out.. |
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cuz
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Oct 9 2013, 11:26 PM
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Getting Started
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how to check the server? i playing dota2 via steam QUOTE(aneip @ Oct 9 2013, 07:05 PM) In kajang here.. whats the server for dota.. can test out.. |
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y500
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Oct 9 2013, 11:56 PM
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hi guys,few days ago my unifi default router dir 615 struck by lighting,i dont wanna wait the technician so i went and bought the tp link1043nd,
and compare with dir615 i'm facing spiking in gaming,i checked ping its all same ping with the old dir615, any1 know how to solve this spiking problem?
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