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Unifi Official TM UniFi High Speed Broadband Thread V18, ( -_･) ︻デ═一▸ Maxis & Time
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richard1226
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 Oct 4 2013, 06:33 PM
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Getting Started
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Hi I'm currently a Unifi VIP 5 user and I don't know if anyone have this experience. Yesterday my mother received a call from this number (0326015000) and they claimed to be from TM. They mentioned a promotion of upgrading our Unifi package to VIP 10 by just adding RM 20 (Currently my family's paying RM 179 which is VIP 5 + Old Platinum Pack).
Fear of scam I looked up the number online and the number was from TM telemarketing department. Already given the YES to upgrade to VIP 10 and awaiting for 48 hours to process.
This is the second time we received that kind of call. First time was from TM or their reseller I'm not sure (forgot the number already) and apply for Unifi, told us to fax the document required and in a week I got Unifi VIP 5.
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richard1226
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Oct 6 2013, 04:51 PM
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Getting Started
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One more thing, is it possible to connect my fax machine upstairs to the BTU at downstairs or should they be at the same floor??
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richard1226
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Oct 6 2013, 06:05 PM
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Getting Started
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QUOTE(Alpha Wolf @ Oct 6 2013, 05:42 PM) Haha! When I was a little kid, I used to think that the telephones/fax machines can only be on the ground floor. But no, they are only limited by the length of your telephone cord. So get longer ones that can be laid all the way up to your fax machine.But I don't want a wire that climb all the way from the BTU to the fax machine, looks very messy already. So any alternative solution?? |
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richard1226
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Oct 8 2013, 09:20 PM
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Getting Started
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already waited for 3 days still no confirmation email from TM about the upgrade, still on VIP 5. Haizz........
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richard1226
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Oct 9 2013, 01:00 PM
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Getting Started
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QUOTE(aneip @ Oct 8 2013, 10:17 PM) should call them coz already 48 hour.. My upgrade completed the next day after the call.. Less than 24 hours. are you saying calling the customer hotline or the number they use to call us for the upgrade?? |
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richard1226
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Oct 9 2013, 01:42 PM
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Getting Started
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QUOTE(nonameNo @ Oct 9 2013, 01:19 PM) So sad. Called Unifi centre and enquiry on my upgrade to VIP10 status. To my shock, they said their system did not register anything on my request to upgrade. Told them I received called from them (03-26015000) and agreed to upgrade after go through the procedure of T&C. They now will log a case and escalate it to upgrade department. Have to wait for their stupid call again. So disappointed. add only rm20 for lifetime or the normal one (RM 199)?? |
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richard1226
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Oct 9 2013, 04:18 PM
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Getting Started
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Just went back from lunch and check the occ.unifi.com, got VIP 10 WOOT!!!
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